pfSense with AT&T fiber-- WAN keeps dropping offline
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@wgstarks did you ever get this resolved? I have an ATT fiber that is also dropping the connection in the early mornings. Almost every hour from 1am to 5am
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@kabrutus said in pfSense with AT&T fiber-- WAN keeps dropping offline:
@wgstarks did you ever get this resolved? I have an ATT fiber that is also dropping the connection in the early mornings. Almost every hour from 1am to 5am
No. The AT&T techs seem to be very poorly trained afa troubleshooting goes. After 3 weeks, and about a dozen service calls, I had them disconnect my service and refund the money I had paid them. I’m using Spectrum’s Gigabit plan now. Much more reliable but very expensive compared to AT&T Fiber.
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@wgstarks sucks. I guess I will have to deal with it for now. Roughly, what's the price for the spectrum gigabit? I know they have copper 940/35 but I need up/down
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@kabrutus said in pfSense with AT&T fiber-- WAN keeps dropping offline:
I know they have copper 940/35 but I need up/down
That’s what Spectrum is calling their gigabit plan. I know it’s not really a true gigabit connection though. For me the price is about $120 US/month and a one time $200 installation fee.
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Too bad I didn't see this sooner. I use pfSense with ATT Fiber no issue. It took about a week in the beginning to find the right combo after being on cable but no issues in more than a year now.
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I had this same problem with a Comcast Business connection. It appears that pfSense is very sensitive to packet loss on the WAN interface and will often issue a WAN alarm. I don't know if this is a bug or a feature, but it causes the connection to reset and I'm without internet for a couple minutes at a time. Very annoying. I solved the problem by switching to a Netgear router temporarily, and temporary became semi-permanent.
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pfSense is only doing what it is told to do.
If you want less sensitivity to WAN alarms, increase the thresholds. If you don't want gateway monitoring at all, turn it off.
Personally, speaking for myself, I find 20% packet loss to be completely unacceptable and the circuit might as well be down.
If you only have one WAN, there is certainly no reason not to crank the thresholds up to 99 to avoid anything that might trigger a gateway event becuase with only one WAN you might as well be down. That way you keep a quality history in Status > Monitoring but don't trigger gateway events.
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@raellic
I doubt this was the cause of my problem. The modem would reboot constantly even with gateway monitoring disabled. -
Your modem rebooting constantly is something pfSense should fix?
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@derelict said in pfSense with AT&T fiber-- WAN keeps dropping offline:
Your modem rebooting constantly is something pfSense should fix?
No. As I posted, I don’t believe pfsense had anything to do with it.
