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    Chelsio T520 not working as WAN interface

    General pfSense Questions
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    • M
      mikenemat
      last edited by

      Card details:

      dev.t5nex.0.scfg_version: 289427456
      dev.t5nex.0.bs_version: 1.1.0.0
      dev.t5nex.0.er_version: 1.0.0.68
      dev.t5nex.0.na: 00074330F890
      dev.t5nex.0.md_version: t4d-0.0.0
      dev.t5nex.0.ec: 0000000000000000
      dev.t5nex.0.pn: 110116750D1
      dev.t5nex.0.sn: PT14150258
      dev.t5nex.0.hw_revision: 0
      dev.t5nex.0.firmware_version: 1.19.1.0
      dev.t5nex.0.tp_version: 0.1.4.9

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Double check you have a default route via the PPPoE gateway when you use the Chelsio WAN.
        You might have a static route to DNS servers allowing that to work whilst other do not.

        If you don't set the PPPoE connection as default specifically in System > Routes rather than automatic.

        Steve

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        • M
          mikenemat
          last edited by mikenemat

          Thanks for the suggestion. I took a quick peek at the routes and gateways and everything looks good. I explicitly selected WAN_PPPOE as the default ipv4 gateway in System->Routes, no change.

          Routing tables
          
          Internet:
          Destination        Gateway            Flags     Netif Expire
          default            10.11.1.113        UGS      pppoe0
          10.11.1.113        link#9             UH       pppoe0
          50.101.75.22       link#9             UHS         lo0
          127.0.0.1          link#6             UH          lo0
          192.168.1.0/24     link#1             U          cxl0
          192.168.1.1        link#1             UHS         lo0
          

          And this is the output of the PPPoE connection info while using the Chelsio card. It looks identical to the Intel NIC, except the fact it isn't working of course. In/out packet counts are high because the stats do not appear to be reset when changing between parent interfaces (I had igb0 running for 7-8 hours racking up the packet counts).

          Status
              up
          PPPoE
              up 
          Uptime
              00:03:06
          IPv4 Address
              50.101.73.xxx
          Subnet mask IPv4
              255.255.255.255
          Gateway IPv4
              10.11.1.113
          IPv6 Link Local
              fe80::7285:c2ff:fe80:dcd3%igb0
          DNS servers
              127.0.0.1
              8.8.4.4
              8.8.8.8
          MTU
              1492
          In/out packets
              9334212/24963876 (3.17 GiB/28.43 GiB)
          In/out packets (pass)
              9334212/24963876 (3.17 GiB/28.43 GiB)
          In/out packets (block)
              3286/7232 (301 KiB/493 KiB)
          In/out errors
              0/0
          Collisions
              0
          

          `

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Is it an MTU issue somewhere perhaps? DNS being relatively small.
            Can you ping across it? At arbitrary packet sizes?

            Steve

            1 Reply Last reply Reply Quote 0
            • M
              mikenemat
              last edited by

              I think you're onto something. This is messed up!!! On igb0 I can send pings as high as 1460 bytes. On cxl0 it craps out somewhere around 100-120.

              Using ppoe0 on cxl0 MTU 1492

              [2.4.4-RELEASE][admin@pfSense.localdomain]/root: ping -c 1 -D -s 1500 4.2.2.1
              PING 4.2.2.1 (4.2.2.1): 1500 data bytes
              36 bytes from localhost (127.0.0.1): frag needed and DF set (MTU 1492)
              Vr HL TOS  Len   ID Flg  off TTL Pro  cks      Src      Dst
               4  5  00 05f8 0000   0 0000  40  01 2f03 64.229.252.100  4.2.2.1
              
              ^C
              --- 4.2.2.1 ping statistics ---
              1 packets transmitted, 0 packets received, 100.0% packet loss
              [2.4.4-RELEASE][admin@pfSense.localdomain]/root: ping -c 1 -D -s 1460 4.2.2.1
              PING 4.2.2.1 (4.2.2.1): 1460 data bytes
              ^C
              --- 4.2.2.1 ping statistics ---
              1 packets transmitted, 0 packets received, 100.0% packet loss
              [2.4.4-RELEASE][admin@pfSense.localdomain]/root: ping -c 1 -D -s 100 4.2.2.1
              PING 4.2.2.1 (4.2.2.1): 100 data bytes
              108 bytes from 4.2.2.1: icmp_seq=0 ttl=57 time=15.933 ms
              
              --- 4.2.2.1 ping statistics ---
              1 packets transmitted, 1 packets received, 0.0% packet loss
              round-trip min/avg/max/stddev = 15.933/15.933/15.933/0.000 ms
              [2.4.4-RELEASE][admin@pfSense.localdomain]/root: ping -c 1 -D -s 120 4.2.2.1
              PING 4.2.2.1 (4.2.2.1): 120 data bytes
              ^C
              --- 4.2.2.1 ping statistics ---
              1 packets transmitted, 0 packets received, 100.0% packet loss
              
              

              Using pppoe0 on igb0 MTU 1492

              [2.4.4-RELEASE][admin@pfSense.localdomain]/root: ping -c 1 -D -s 1500 4.2.2.1
              PING 4.2.2.1 (4.2.2.1): 1500 data bytes
              36 bytes from localhost (127.0.0.1): frag needed and DF set (MTU 1492)
              Vr HL TOS  Len   ID Flg  off TTL Pro  cks      Src      Dst
               4  5  00 05f8 0000   0 0000  40  01 2f03 142.113.146.2  4.2.2.1
              
              ^C
              --- 4.2.2.1 ping statistics ---
              1 packets transmitted, 0 packets received, 100.0% packet loss
              [2.4.4-RELEASE][admin@pfSense.localdomain]/root: ping -c 1 -D -s 1460 4.2.2.1
              PING 4.2.2.1 (4.2.2.1): 1460 data bytes
              1468 bytes from 4.2.2.1: icmp_seq=0 ttl=51 time=17.066 ms
              
              --- 4.2.2.1 ping statistics ---
              1 packets transmitted, 1 packets received, 0.0% packet loss
              round-trip min/avg/max/stddev = 17.066/17.066/17.066/0.000 ms
              
              
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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Ok, well that's good and bad I guess. 😉

                Check the ifconfig -a output. What's the MTU on the cxl interface?

                Steve

                M 1 Reply Last reply Reply Quote 0
                • M
                  mikenemat @stephenw10
                  last edited by mikenemat

                  MTU on the cxl interface is 1500 and the PPPoE interface is 1492. Did a bit more testing. The specific point where it drops out is 117(145) bytes of data. ping -s 116 works but no higher.

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    mikenemat @mikenemat
                    last edited by

                    Just tried pfsense 2.4.3 which has a slightly older cxgbe driver and firmware. No change :( Also tried forcing PCIe Gen3 link in the BIOS which fixed a vaguely similar issue for someone else, no luck. I did confirm the card was already linking at PCIe 3.0 x8 to begin with.

                    1 Reply Last reply Reply Quote 0
                    • M
                      mikenemat
                      last edited by mikenemat

                      Popped in a Myricom 10G card and it works fine. Seems clear that there is a problem with the FreeBSD Chelsio drivers when used with PPPoE. Chelsio card works fine in Ubuntu, Myricom card works fine in FreeBSD.

                      Any thoughts on next steps?

                      GrimsonG 1 Reply Last reply Reply Quote 0
                      • GrimsonG
                        Grimson Banned @mikenemat
                        last edited by

                        @mikenemat said in Chelsio T520 not working as WAN interface:

                        Any thoughts on next steps?

                        Contact the FreeBSD developers.

                        M 1 Reply Last reply Reply Quote 0
                        • M
                          mikenemat @Grimson
                          last edited by mikenemat

                          @grimson said in Chelsio T520 not working as WAN interface:

                          @mikenemat said in Chelsio T520 not working as WAN interface:

                          Any thoughts on next steps?

                          Contact the FreeBSD developers.

                          Hoping to find some obscure explanation and workaround for the problem. Really struggling to accept that this is a driver bug, despite all signs pointing to it. I can't find anyone else who's run into this problem. This is the Netgate recommended 10GB NIC for Pfsense so you'd think if it is a problem with the driver, it would be widespread. PPPoE is common with many FTTH providers.

                          GrimsonG 1 Reply Last reply Reply Quote 0
                          • GrimsonG
                            Grimson Banned @mikenemat
                            last edited by

                            @mikenemat said in Chelsio T520 not working as WAN interface:

                            PPPoE is common with many FTTH providers.

                            Maybe in your area, but not on a global scale. And certainly not with 10GB.

                            1 Reply Last reply Reply Quote 0
                            • M
                              mikenemat
                              last edited by

                              Replaced the T520 with an Intel X520-DA2. Worked perfectly the first time. Chelsio = garbage.

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                It's certainly very unusual to be using a 10G card of any type for PPPoE. Do you really have a >1Gbps connection using that?

                                You could well be the only person using it in which case any bugs that might exist for that combination simply may not have been discovered, until now.

                                The next step here would be to test it with FreeBSD 11.2 and if it fails there report it upstream.

                                Steve

                                M 1 Reply Last reply Reply Quote 0
                                • M
                                  mikenemat @stephenw10
                                  last edited by mikenemat

                                  @stephenw10

                                  Yep. I really am :) Bell Canada's new 1.5gbps FTTH service works over PPPoE. Apparently this is very common in Japan as well. Their supplied equipment links a SFP GPON module at 2.5gbps. However, their supplied equipment is junk and aside from many other issues, the only way to reach 1.5gbps is to use the wired 1gbps LAN interface and the wireless interface simultaneously, since it is not a 10G appliance. This is not ideal.

                                  So in order to move past this, I'm using a ubiquiti ES-16-XG to link the SFP GPON module. The ES-16-XG is one of the rare pieces of hardware to support linking a SFP module at 2.5gbps. I've configured it to strip the VLAN tag (35), and pass it to pfsense over a proper 10G link. At that point, I'm able to establish a PPPoE session and utilize the full 1.5gbps over a 10G LAN interface.

                                  Forgive my frustration - this issue has been a nightmare to troubleshoot and my appetite for taking down my internet connection for hours at a time (which I use for business as well) is dwindling. I'm going to resell the Chelsio card to someone who hopefully has a more conventional use case. The Intel X520-DA2 has been working flawlessly for over 24 hours now. I think I prefer the Intel card anyways, much less firmware-driven magic going on.

                                  0_1539270056866_speedtest.png

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    I understand. Interesting use case.

                                    Steve

                                    1 Reply Last reply Reply Quote 0
                                    • P
                                      posto587
                                      last edited by posto587

                                      We are seeing a similar issue but not related with pppoe.

                                      Hardware:
                                      supermicro h2sdi-4c-ln4f
                                      chelsio T520-SO-CF

                                      WAN on the chelsio seems to work ok in our case via DAC on 10G.
                                      If we dial in via ipsec the ipsec connection is established but partly blocked.
                                      So we can ping the pfsense lan interface and other devices on the LAN but not reach the webinterfaces etc.

                                      Switching the WAN from the chelsio to the onboard intel RJ45 solves the problem.

                                      pfsense 2.4.4p2

                                      Same issue on two identical hardware setups.

                                      After pfctl -d access was possible but ipsec allow any rule was present.

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Hmm, if you're coming over IPSec then it's not a TCP off-loading issue. Perhaps an MTU issue though. Try setting enabling mss clamping on IPSec.

                                        Steve

                                        P 1 Reply Last reply Reply Quote 0
                                        • P
                                          posto587 @stephenw10
                                          last edited by posto587

                                          @stephenw10 said in Chelsio T520 not working as WAN interface:

                                          Perhaps an MTU issue though. Try setting enabling mss clamping on IPSec.
                                          Steve

                                          We are not onsite today but I will check MTU settings.
                                          The strange thing is, that disabling pf resolved the issue with blocking access. This shouldn't change MTU settings?
                                          Are you guessing it is MTU related because ping works and probably bigger packets are blocked/dropped?

                                          edit: MTU on cxl (chelsio 10G) and ix (intel 1G) are on 1500 but enc0 is on 1536.

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Yes large packets would be my first thought. Disabling pf wouldn't affect that though.
                                            However it does disable pf-scrub. Perhaps you have packet fragments that are not being assembled correctly. Maybe the Chelsio card is doing something with them, it has all sorts of offloading hardware that we don't use.

                                            You can disable pfscrub separately in System > Advanced > Firewall & NAT.

                                            Steve

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