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    Watchguard Firebox M440

    Scheduled Pinned Locked Moved Hardware
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    • stephenw10S Offline
      stephenw10 Netgate Administrator
      last edited by

      I split these off into a new thread to avoid spamming the m400 thread.

      @pglover19 said in Watchguard Firebox M440:

      I assume the M400 model would have been the preferred model to purchase right?

      It depends what you're looking for in terms of power consumption, throughput, ports etc. The M400 is proven though which makes it safer. (but less fun!)

      @pglover19 said in Watchguard Firebox M440:

      What current models?

      No current models but it was used in the C2758, SG-8860 and XG-2758.

      @pglover19 said in Watchguard Firebox M440:

      Does anyone know if pfSense works with the Marvell Prestera 98DX3035 packet processor?

      Almost certainly not. There are very few switches supported by etherswitchcfg. As I said we had to add support for the switches in the devices we ship currently.

      @pglover19 said in Watchguard Firebox M440:

      Question... How do you install pfSense to a SATA drive after booting from a Compact Flash? In preparation for my M440 on Friday, I am installing pfSense on a CF now. Just trying to get ahead of the game.

      Also can pfSense be installed on a 2GB CF?

      You can probably put the installer image on the CF card, boot that and install to SATA that way. I have also installed to SATA or CF in something else and moved the drive. That's what I did in the M400.

      Yes it can be installed in 2GB though you would want to remove swap during the install.

      Just to start poking about in the hardware you could always boot the 2GB 2.5.3 Nano image. You just need to write that to the card. Until you get the box you won't know locked down it is. You might be able to boot USB which removed all those issues.

      Steve

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      • P Offline
        pglover19
        last edited by pglover19

        Just received the M440 today and the internal hardware is exactly like the Lanner UP-2010. I would post some photos, but I don't know how.

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        • P Offline
          pglover19
          last edited by

          More update. I was able to load pfSense from a SSD. The only interfaces it recognize on the M440 are:

          igb0 - Intel Pro/1000 Network Connection
          ix0 - Intel Pro/10Gbe PCI-Express Network Driver
          ix1 - Intel Pro/10Gbe PCI-Express Network Driver

          That is not good. I need help...

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          • stephenw10S Offline
            stephenw10 Netgate Administrator
            last edited by

            Ok I assume igb0 is what is labelled port 0 on the front? And ix0/1 are the 10G SFP ports?

            I expect a C2000 SoC to appear as 4 igb ports normally, but they can be disabled. We need to see the boot log / dmesg. Also the output of pciconf -lv may be helpful. Both as attached text files if possible.
            Do you have access to the bios setup?

            You can upload photos directly into the post using the 'Upload Image' button.

            Steve

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            • P Offline
              pglover19 @stephenw10
              last edited by

              This post is deleted!
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              • P Offline
                pglover19
                last edited by

                I will be back home in the next 3 hours. Where is the log files located?

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                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  The boot log you could get from console, putty can log all output to a file or you can copy/paste it from the console window into a file.
                  Or the dmesg output can be found in /var/log/dmesg.boot
                  The pciconf output you can redirect to a file like: pciconf -lv > /tmp/pciconf.txt or copy/paste it.

                  Steve

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                  • P Offline
                    pglover19
                    last edited by

                    I can’t remember how to access the BIOS. Also I don’t know what commands to execute to get what you are looking for. Please be very specific.

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                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      You can execute pciconf -lv > /tmp/pciconf.txt in Diag > Command prompt. Then download the file from the download field there.
                      You can also download /var/log/dmesg.boot from there.

                      Steve

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                      • P Offline
                        pglover19
                        last edited by pglover19

                        I get into the BIOS of the M440, do I use the DEL or TAB key?

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                        • stephenw10S Offline
                          stephenw10 Netgate Administrator
                          last edited by

                          Usually TAB when connecting via the serial console.

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                          • P Offline
                            pglover19
                            last edited by

                            Content of the Boot Log and PCIConf results.

                            0_1539385667815_BootLog.txt
                            0_1539385678756_pciconf results.txt

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                            • P Offline
                              pglover19
                              last edited by

                              @stephenw10 said in Watchguard Firebox M440:

                              Usually TAB when connecting via the serial console.

                              It is prompting me for password to enter the Setup.
                              0_1539385825142_Enter Setup.PNG

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                              • P Offline
                                pglover19
                                last edited by

                                Here is a look at the internal hardware.

                                0_1539386832296_IMG_1448_3.jpg

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                                • P Offline
                                  pglover19
                                  last edited by

                                  For some reason now, the unit will not boot from SSD. I put the CF Card back when I had the SSD drive. Maybe the SSD has been wiped now....

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                                  • stephenw10S Offline
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Hmm, OK.

                                    So the BIOS is password protected and there's likely no way to remove that. Though the hardware does look identical to the Lanner default so the standard bios may work.

                                    The expected 3 i354 NICs appear in the pciconf but are not attached to by the driver for some reason. The boot log doesn't show it failing but it also doesn;t show the igb or ix NICs, it appears incomplete. I assume that was copy/pasted from the console rather than the dmesg output? You could also look at the system log since there won't be anything else in it.

                                    Looking at the block in the manual it shows the Marvell switch connected to system via SGMIIx4 and one additional PCIe device. Which is probably this:

                                    none8@pci0:2:0:0:       class=0x020000 card=0x11ab11ab chip=0xe7fe11ab rev=0x03 hdr=0x00
                                        vendor     = 'Marvell Technology Group Ltd.'
                                        class      = network
                                        subclass   = ethernet
                                    

                                    If the only way to configure that is via that PCIe device it would require a driver, likely something written from scratch, and that's unlikely to happen.
                                    chip=0x1f418086 is the normal PCI device ID for the C2000 NIC so we need to see if the system log shows some error indicating why it's not attaching. Probably because it doesn't have a PHY in the expected way. Or perhaps it's something completely different.

                                    Steve

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                                    • P Offline
                                      pglover19 @stephenw10
                                      last edited by

                                      @stephenw10 said in Watchguard Firebox M440:

                                      Hmm, OK.

                                      So the BIOS is password protected and there's likely no way to remove that. Though the hardware does look identical to the Lanner default so the standard bios may work.

                                      The expected 3 i354 NICs appear in the pciconf but are not attached to by the driver for some reason. The boot log doesn't show it failing but it also doesn;t show the igb or ix NICs, it appears incomplete. I assume that was copy/pasted from the console rather than the dmesg output? You could also look at the system log since there won't be anything else in it.

                                      Looking at the block in the manual it shows the Marvell switch connected to system via SGMIIx4 and one additional PCIe device. Which is probably this:

                                      none8@pci0:2:0:0:       class=0x020000 card=0x11ab11ab chip=0xe7fe11ab rev=0x03 hdr=0x00
                                          vendor     = 'Marvell Technology Group Ltd.'
                                          class      = network
                                          subclass   = ethernet
                                      

                                      If the only way to configure that is via that PCIe device it would require a driver, likely something written from scratch, and that's unlikely to happen.
                                      chip=0x1f418086 is the normal PCI device ID for the C2000 NIC so we need to see if the system log shows some error indicating why it's not attaching. Probably because it doesn't have a PHY in the expected way. Or perhaps it's something completely different.

                                      Steve

                                      So what else would you like me to post. Please be specific in the commands as I am a novice..

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                                      • stephenw10S Offline
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        The actual file /var/log/dmesg.boot should have some output showing the drivers attaching or failing to attach.

                                        I'm assuming you were able to assign igb0 and access the GUI and SSH?

                                        Steve

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                                        • P Offline
                                          pglover19 @stephenw10
                                          last edited by pglover19

                                          @stephenw10 said in Watchguard Firebox M440:

                                          The actual file /var/log/dmesg.boot should have some output showing the drivers attaching or failing to attach.

                                          I'm assuming you were able to assign igb0 and access the GUI and SSH?

                                          Steve

                                          I will go ahead and do and upload the dmesg.boot file shortly. First, I need to reinstall pfSense on the SSD. It seems to be corrupt for some reason.

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                                          • P Offline
                                            pglover19
                                            last edited by

                                            Reinstalled pfSense on the SSD and now the M440 is booting pfSense from the SSD. I will post the boot file shortly.

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