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    Clients can't reconnect after pfsense reboot

    Scheduled Pinned Locked Moved Captive Portal
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    • P
      prophet
      last edited by

      Sorry i did not understand, what should i do in order to make client re-connect safely after each reboot?

      Thank you

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      • GertjanG
        Gertjan
        last edited by

        Click here :

        0_1538478460452_fe71cd30-cd74-47fe-9ef7-8d39aca6b542-image.png

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        1 Reply Last reply Reply Quote 0
        • P
          prophet
          last edited by

          Ok, this is what i'm actually doing to restore the service.
          But of course i can't do this each time pfSense is rebooted and have 300 clients blocked waiting for my action, so i was looking for a long term solution.

          Thank you

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          • K
            kengo
            last edited by kengo

            I have the exact same issue. Can someone help?

            1 Reply Last reply Reply Quote 0
            • K
              kengo
              last edited by

              As there is no solution yet, I will try to install 2.3.5 and see if its better with that. I will post again for updates

              P 1 Reply Last reply Reply Quote 0
              • P
                prophet @kengo
                last edited by

                @kengo i still can't understand what's going on. I tried to manually re-insert client IPs from sqlite (as they still exist there) in ipfw relevant tables (auth_up, auth_down) but they still can't reconnect.

                I must be missing something running under the hood

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                • K
                  kengo
                  last edited by

                  @prophet I'm trying 2.3.5 at this moment and I still have the same problem. If you turn off captive portal, does the problem persist? Mine doesn't so I think its a captive portal issue

                  P 2 Replies Last reply Reply Quote 0
                  • P
                    prophet @kengo
                    last edited by

                    @kengo I confirm that the issue is related to captive portal

                    GertjanG 1 Reply Last reply Reply Quote 0
                    • P
                      prophet @kengo
                      last edited by

                      @kengo if you dive deeper you will find that Captive portal status is fine after reboot (you can see authenticated clients, stats etc), while firewall is flushed. But based on what i see, it is not enough to recreate firewall rules in auth_down and auth_up tables (the only ones that seem to change when a client connect to captive portal) to make it work again, so there must be something else going on...

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                      • K
                        kengo
                        last edited by

                        @prophet thanks for all the info. i actually have an older box running pfsense 2.4.1 and there are no issues so far with the captive portal. i will try to update this version of pfsense to 2.4.1 and see how it goes.

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                        • P
                          prophet @kengo
                          last edited by

                          @kengo so with 2.4.1 everything works after reboot? did i get it right?

                          ontzuevanhussenO 1 Reply Last reply Reply Quote 0
                          • K
                            kengo
                            last edited by

                            @prophet no, i was trying to upgrade the 2.3.5 version of pfsense to 2.4.1 (according to the dashboard) but what happened was it upgraded directly to 2.4.4 and still the same issue persists. i cannot get it to work. as soon as i turn on captive portal, the internet connection is lost.

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                            • GertjanG
                              Gertjan @prophet
                              last edited by

                              @prophet said in Clients can't reconnect after pfsense reboot:

                              @kengo I confirm that the issue is related to captive portal

                              2.3.5 == 2.4.4 main difference is the code-base. The first is 32 bits - the latter 64 bits.
                              So, totally normal that you found the same issue.

                              The issue has a name and a number : https://redmine.pfsense.org/issues/8783

                              No "help me" PM's please. Use the forum, the community will thank you.
                              Edit : and where are the logs ??

                              P 1 Reply Last reply Reply Quote 0
                              • P
                                prophet @Gertjan
                                last edited by

                                @gertjan sorry but this isn't the same issue.
                                When pfSense is up i can save/edit anything without problems.

                                I only have problems after reboot, with clients stuck at "You are connected" message in their browser.

                                GertjanG 1 Reply Last reply Reply Quote 0
                                • GertjanG
                                  Gertjan @prophet
                                  last edited by Gertjan

                                  @prophet said in Clients can't reconnect after pfsense reboot:

                                  @gertjan sorry but this isn't the same issue.
                                  When pfSense is up i can save/edit anything without problems.

                                  Can't tell what happens with 2.4.1 - that's old code and ditched because of "security issues".
                                  There is no such thing as a bug list "2.4.1". You're free to use it as long as you accept that product is unsupportable.
                                  So, again, ok to me ☺

                                  I only have problems after reboot, with clients stuck at "You are connected" message in their browser.
                                  And that's the situation right now with 2.4.4 and 2.3.5 (can't test that - have no 32 bits devices).

                                  And "Save" on the captive portal's setting will "redo" the ipfw firewall rules and tables. The captive portal's "connected client database" will not get emptied. This is what this issue is all about.

                                  No "help me" PM's please. Use the forum, the community will thank you.
                                  Edit : and where are the logs ??

                                  P 1 Reply Last reply Reply Quote 0
                                  • P
                                    prophet @Gertjan
                                    last edited by

                                    @gertjan never tried 2.4.1 and not planning to use it, i just asked @kengo if that version was ok.

                                    by the way bug #8783 is marked as "resolved", so it can't be the same issue. if it was i wouldn't be here :)

                                    GertjanG 1 Reply Last reply Reply Quote 0
                                    • GertjanG
                                      Gertjan @prophet
                                      last edited by

                                      @prophet said in Clients can't reconnect after pfsense reboot:

                                      by the way bug #8783 is marked as "resolved", so it can't be the same issue. if it was i wouldn't be here :)

                                      You're right.
                                      When 8783 repaired something, this arrived https://redmine.pfsense.org/issues/8616 (other might exist).

                                      No "help me" PM's please. Use the forum, the community will thank you.
                                      Edit : and where are the logs ??

                                      1 Reply Last reply Reply Quote 0
                                      • K
                                        kengo
                                        last edited by

                                        Will be testing older versions of pfsense 2.2 and 2.3 tonight. i will post an update again.

                                        1 Reply Last reply Reply Quote 0
                                        • K
                                          kengo
                                          last edited by

                                          @prophet I'm using 2.3.2 and its working like a charm so far. I will post again after 24 hours as I continue to monitor this

                                          P 1 Reply Last reply Reply Quote 0
                                          • P
                                            prophet @kengo
                                            last edited by

                                            @kengo excellent!

                                            does it also "remember" clients/users across reboot or do they have to sign in again?

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