Losing WAN when receiving VOIP call
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how do I verify I have a Realtek chipset?
NM: google helped me:
pciconf -lvreports all three are Realtek
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Yes, the reX interface names confirm that.
Steve
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Was just ruling out a Puma6 equipped modem issue.. UDP traffic on those can cause this.
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It happened again.
I did verify that the new drivers are loaded
[2.4.4-RELEASE][admin@pfsense.home]/var/log: kldstat Id Refs Address Size Name 1 27 0xffffffff80200000 2d9a7d0 kernel 2 1 0xffffffff82f9c000 7d2c0 if_re.ko 3 1 0xffffffff833f9000 10a0 cpuctl.ko 4 1 0xffffffff833fb000 72b8 aesni.ko 5 1 0xffffffff83403000 2ec0 cryptodev.ko 6 1 0xffffffff83406000 11a0 amdtemp.ko 7 1 0xffffffff83408000 648 amdsmn.ko 8 1 0xffffffff83409000 10800 dummynet.ko
Here is what I see in the system.log
Oct 28 18:41:23 pfsense check_reload_status: Linkup starting re2 Oct 28 18:41:23 pfsense kernel: re2: link state changed to DOWN Oct 28 18:41:24 pfsense php-fpm[50605]: /rc.linkup: Hotplug event detected for WAN(wan) static IP (xxx.xxx.xxx.xxx ) Oct 28 18:41:24 pfsense check_reload_status: Reloading filter Oct 28 18:41:25 pfsense php-fpm[50605]: /rc.filter_configure_sync: Gateways status could not be determined, considering all as up/active. (Group: WAN_Group1) Oct 28 18:41:26 pfsense check_reload_status: Linkup starting re2 Oct 28 18:41:26 pfsense kernel: re2: link state changed to UP Oct 28 18:41:27 pfsense php-fpm[64170]: /rc.linkup: Hotplug event detected for WAN(wan) static IP (xxx.xxx.xxx.xxx ) Oct 28 18:41:27 pfsense check_reload_status: rc.newwanip starting re2 Oct 28 18:41:27 pfsense check_reload_status: Reloading filter Oct 28 18:41:28 pfsense php-fpm[64170]: /rc.newwanip: rc.newwanip: Info: starting on re2. Oct 28 18:41:28 pfsense php-fpm[64170]: /rc.newwanip: rc.newwanip: on (IP address: xxx.xxx.xxx.xxx) (interface: WAN[wan]) (real interface: re2). Oct 28 18:41:28 pfsense check_reload_status: Reloading filter Oct 28 18:41:28 pfsense php-fpm[42540]: /rc.filter_configure_sync: Gateways status could not be determined, considering all as up/active. (Group: WAN_Group1) Oct 28 18:41:30 pfsense php-fpm[64170]: /index.php: Successful login for user 'admin' from: 192.168.1.175 (Local Database)
Not sure if that helps figure out what is going on.
thanks
david -
What brand of wireless bridge radio do you have?
This comment- "I've recently been having an issue that I'm struggling to figure out"
Does this mean that it started to occur suddenly or from the first time you started using a VOIP service?
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Not really. It shows the link went down and then came back up after 3 seconds.
I would still try to swap out re2 for a different NIC to verify the fault stays on the NIC.
What is it actually connected to? Does that log anything?
You might try adding a switch in between the WAN and whatever it's connected to. The link should never go down with that in place.
Steve
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@chpalmer said in Losing WAN when receiving VOIP call:
What brand of wireless bridge radio do you have?
This comment- "I've recently been having an issue that I'm struggling to figure out"
Does this mean that it started to occur suddenly or from the first time you started using a VOIP service?
I've had voip on this router over a year, it just started happening.
david
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Then ask your ISP if anything about your circuit has changed on their end. Just to cover your bases.
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@stephenw10 said in Losing WAN when receiving VOIP call:
Not really. It shows the link went down and then came back up after 3 seconds.
I would still try to swap out re2 for a different NIC to verify the fault stays on the NIC.
What is it actually connected to? Does that log anything?
You might try adding a switch in between the WAN and whatever it's connected to. The link should never go down with that in place.
Steve
I ordered a low profile bracket and when it comes I'll remove the 2 port realtek and replace with a 4 port Intel.
I have tried swapping re1 for re2, but it never works. I tried it several times and for whatever reason re1 never works. I tired in the GUi and via command line. Now re1 works great through my failover WAN. I don't know why I can't reassign the interface. By that I mean get it to work. Pfsense says it is reassign, but it never assigns the static IP and doesn't work.
The WAN is only connected to my modem/antenna. I run pingplotter and can see that the WAN drops as soon as I answer the phone call. Interestingly I've never had it drop if I let it ring more than once :)
david
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@chpalmer said in Losing WAN when receiving VOIP call:
Then ask your ISP if anything about your circuit has changed on their end. Just to cover your bases.
I already texted him :)