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SG-2440 with solid red lights

Scheduled Pinned Locked Moved Official Netgate® Hardware
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  • F
    Fred2018
    last edited by Dec 1, 2018, 3:38 AM

    SG-2440 became unresponsive.
    After rebooting both lights are red for a few minutes then unit powers down.
    I cannot connect to it either using the console or the lan.
    Any suggestions what to do with it?

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    • D
      Derelict LAYER 8 Netgate
      last edited by Derelict Dec 1, 2018, 4:48 AM Dec 1, 2018, 4:48 AM

      Please contact netgate support at https://go.netgate.com/

      Chattanooga, Tennessee, USA
      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
      Do Not Chat For Help! NO_WAN_EGRESS(TM)

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      • F
        Fred2018
        last edited by Dec 19, 2018, 6:55 PM

        Thank you, Derelict, for your suggestion. Support was able to help me.
        -Fred

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