Possible hardware failure sg-3100

[sublunar]

SG-3100 wasn't working. I attempted to reinstall. I get errors
"MMC: block number 0x11 exceeds max(0x4)" and then it hangs.

here's what I see on the console when boot from a "pfSense-netgate-SG-3100-recover-2.4.4-RELEASE-armv64.img" USB stick and type "run recovery".

I'd like to know: Is this error recoverable in some way? Do I have a failed board? Is it likely I can install optional storage and it will work?

     \___/    |____/ \___/ \___/ \__|

** LOADER **

U-Boot 2013.01-02873-g5e4ac3c (Aug 11 2017 - 13:12:40) Marvell version: devel-17.06.0

Board: Rogue-1
SoC: MV88F6820 Rev A0
running 2 CPUs
CPU: ARM Cortex A9 MPCore (Rev 1) LE
CPU 0
CPU @ 1600 [MHz]
L2 @ 800 [MHz]
TClock @ 250 [MHz]
DDR4 @ 800 [MHz]
DDR4 32 Bit Width,FastPath Memory Access, DLB Enabled, ECC Disabled
DRAM: 2 GiB
MMC: mv_sdh: 0
DBG: Calling spi_flash_probe from env_relocate_spec()
SF: Probing bus 0 cs 0 @ 20000000Hz mode 3
SF: Detected N25Q128 with page size 64 KiB, total 16 MiB
PCI-e 0: Detected No Link.
PCI-e 1: Detected No Link.
USB2.0 0: Host Mode
USB3.0 1: Host Mode

Map: Code: 0x7fedc000:0x7ff975a8
BSS: 0x7ffef600
Stack: 0x7f4cbf20
Heap: 0x7f4cc000:0x7fedc000
U-Boot Environment: 0x00100000:0x00110000 (SPI)

Board configuration detected:
Net:

port	Interface	PHY address
egiga0	RGMII	0x00
egiga1	RGMII	0x01
egiga2	SGMII	In-Band
egiga0 [PRIME], egiga1, egiga2
Hit any key to stop autoboot: 0
sdhci_transfer_data: Transfer data timeout
MMC: block number 0x11 exceeds max(0x4)
** No partition table - mmc 0 **

Starting application at 0x00200000 ...

[Rico]

In your place I'd drop some Ticket to the support guys: https://go.netgate.com

-Rico