Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    WAN Monitoring and Packet Loss

    Scheduled Pinned Locked Moved General pfSense Questions
    7 Posts 3 Posters 1.1k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • D
      david_harrison
      last edited by david_harrison

      Hi all,
      Trying to workout some performance problem with my pfSense 2.4x installed in an ESXi 6.7 Virtual machine.

      the packet loss chart on the right shows consistent ~30% packet loss, this is while I'm doing heavy downloads... around 50Mbit/sec ( my total pipe is about 62Mbit/sec)

      When I shut the downloads down and the WAN traffic becomes almost non existent, the packet loss goes to zero.

      I notice when I'm playing a "remote" movie via Plex, bandwidth utilisation is about 700Kb with packet loss of about 2%

      Is this typical behavior?

      0_1544421091844_e9aabd7e-37c8-4501-806b-d86292312a07-image.png

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        I would not expect that unless you're saturating the link which you clearly aren't using Plex.

        What is the WAN monitoring? Try choosing some other external IP if it's still set to use the gateway IP.

        Steve

        1 Reply Last reply Reply Quote 0
        • D
          david_harrison
          last edited by

          @stephenw10

          Thanks Stephen for your reply.

          Are you suggesting 2% to 3% is not typical for such a light load of traffic of ~700kb?

          johnpozJ 1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Well all links are different but, no, I would not expect that.

            What is your WAN connection?
            That behaviour looks very similar to that shown by some buggy cable modems.

            can you test without ESXi in the mix?

            Can you test with a client connected directly to the modem?

            Steve

            1 Reply Last reply Reply Quote 0
            • johnpozJ
              johnpoz LAYER 8 Global Moderator @david_harrison
              last edited by johnpoz

              @david_harrison said in WAN Monitoring and Packet Loss:

              Are you suggesting 2% to 3% is not typical for such a light load of traffic of ~700kb?

              2 to 3% is not typical no...

              Here is last week... I saturate my 500 down all the time!! When I move files from my box in the NL to my PC grabbing 100's of GB in a few minutes... Really saturates my line.. Notice the scale there .07 max...

              0_1544557142125_lastweek.png

              But sure depending if you fill your pipe your pings might suffer on quality...

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.7.2, 24.11

              D 1 Reply Last reply Reply Quote 0
              • D
                david_harrison @johnpoz
                last edited by david_harrison

                @johnpoz Thanks to you and all.

                So problem went away when I moved ( well rebuilt) my pfSense router in a new VM on a different host with different NIC's.

                The original install utilised Realtek r811 nics, the new one using an HP 4 port lan card.

                Haven;t dropped a packet since..... 2 Day chart below ( have been utilising the WAN interface pretty hard )
                0_1545000828168_c135df8e-ecd2-49d2-b3c2-828028870e15-image.png

                1 Reply Last reply Reply Quote 1
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Nice.
                  Realtek NICs are better than they used to be but there's a reason they still have a bad rep. 😉

                  Steve

                  1 Reply Last reply Reply Quote 0
                  • First post
                    Last post
                  Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.