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    pfSense web UI super slow when WAN is down

    Scheduled Pinned Locked Moved General pfSense Questions
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    • U
      UberNewf
      last edited by UberNewf

      When my ISP\wan goes down my pfSense 2.4.4-RELEASE-p1 (amd64) box is super slow. I connect to it from a wired PC via IP (10.0.0.1). I am guessing it's something to do with DNS, but I can't figure out what for the life of me. I found this and this but trying what I could from them made no difference.

      My setup is really simple: single network with no subnets, an outbound VPN client to PIA (only select devices going through that; not the whole network), a single WAN connection and static IPs (set in pfSense, not client-side) for all network devices. I have the DNS servers on General Setup set to two from PIA then two from Google (with "none" as the gateway for all 4). The DHCP Server has no entries under "Servers" (no DNS there). The DNS forwarder service is the only DNS one enabled and there I have the following options enabled:

      • "Register DHCP leases in DNS forwarder"

      • "Register DHCP static mappings in DNS forwarder"

      • Interfaces = All

      IPCONFIG /ALL on client PC has the pfSense box listed as Default Gateway, DHCP Server, & DNS Servers.

      Request: Hints on what might be up \ how to troubleshoot this, please.

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      • GertjanG
        Gertjan
        last edited by

        Hi,

        This happens when you visit the Gui => dashboard page only ?
        Does it also happen when you visit some other page, like Status > Services ?

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

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        • U
          UberNewf
          last edited by

          All pages on the pfSense device are slow when this happens. :-( I've tried FF, Chrome, IE, Edge, Opera, Vivaldi, Opera Developer, etc.

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          • GertjanG
            Gertjan
            last edited by

            Well, it's know that, when WAN (or multiple WANs) gets down, the initial login can take several seconds.
            For example : if your WAN interface is up, but upstream the connection is down, then DNS operation (UDP) will time out after many seconds ... If the interface itself was down, things will go faster, because pfSense will know that it's down.
            I just ripped out my WAN cable, and checked what happened. Ones logged in - this took 15 seconds after hitting "login", any pfSense page was fast to open, but I didn't save anything.

            I do have this "basic" setup : simple DHCP-client WAN.
            I'm using the default Resolver ....

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            1 Reply Last reply Reply Quote 0
            • U
              UberNewf
              last edited by

              I need to Fiddle it next time it happens I guess.

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              • asv345hA
                asv345h
                last edited by

                I'm having similar issues.

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                • U
                  UberNewf
                  last edited by

                  Happened to me again just now. Of course, I had flattened my PC and not yet installed Fiddler. :-) I unplugged my cable modem then plugged back in to get all lights correct\connected. Then I had to shutdown the pfSense device wait a tick and power it back on. That was MUCH faster than trying to go to https://<pfSense device IP>/status_interfaces.php and renew there because of the super slowness (in FF and Chrome).

                  Waiting for next Spectrum outage now (or may pull WAN cable once my bandwidth-gobbling kids hit the sack tonight <g>).

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                  • R
                    RAND0M1ZER
                    last edited by

                    I am having this issue as well, looks like there is a bug open: https://redmine.pfsense.org/issues/8987

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