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    Netgate Hardware - EOS / EOL concerns?

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • R
      restaurantit
      last edited by

      I'm looking to migrate our company from Sonicwall to Netgate running PFsense. I'm trying to sort out if Netgate is similar to a mini-PC running PFSense or if it's more intertwined as a hardware firewall. I'm in a restaurant, so the higher ups don't quite understand how networking works, but we had some UniFi APs EOL recently and they are trying to avoid EOS / EOL costs now that they realize hardware needs to be replaced occasionally.

      Either way, could I suspect Netgate to go through EOS/EOL cycles just like other hardware or is there a longer use period because of being software-based?

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      • S
        SteveITS Galactic Empire
        last edited by

        I'm not quite sure if I understand your question. If a product gets to End of Sale the software upgrades would still work until something isn't supported...for instance they posted in May 2017 that v2.5 will require AES-NI support and I think I read here recently that may be getting deferred. I suspect the base level of support in general will end up being tied to FreeBSD since that's the base OS.

        That said, at https://www.netgate.com/products/appliances/ the SG-3100 is from fall 2017 and I know all the other "x100" models are newer. So they have just been refreshed. But we're still installing updates on the older models we have in service.

        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
        Upvote 👍 helpful posts!

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        • chrismacmahonC
          chrismacmahon
          last edited by

          Hello,
          Our official policy is listed here:
          https://www.netgate.com/support/product-lifecycle.html

          I would encourage you to open a ticket with our sales team fpr any questions you might have, sales@netgate.com(dot)com

          Need help fast? Our support is available 24/7 https://www.netgate.com/support/

          Do Not PM For Help!

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