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    Suricata fails to start after pfSense reboot

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    • bmeeksB
      bmeeks
      last edited by bmeeks

      What kind of hardware are you running pfSense on? Is it an SG-3100 appliance or similar non-Intel CPU box?

      If so, then look in the pfSense system log and I bet you will find a Signal 10 Bus Error. This is a memory-alignment error fault. This problem cropped up back in the 4.0.5 or 4.0.6 update of the Suricata binary and is caused by the machine opcode decisions the clang/llvm compiler makes when optimization is enabled.

      Even if you are not running non-Intel hardware, look in the pfSense system log to see if any error messages are present.

      K 1 Reply Last reply Reply Quote 0
      • K
        kiekar @bmeeks
        last edited by

        @bmeeks said in Suricata fails to start after pfSense reboot:

        What kind of hardware are you running pfSense on? Is it an SG-3100 appliance or similar non-Intel CPU box?

        It's a home built PC running on a intel H310 chipset board with an 8 gen cpu and Dell Intel PRO/1000 ET Quad Port 1Gb Gigabit Ethernet Adapter H092P HM9JY.

        I was unable to find any errors showing Signal 10 Bus Error in system log except for errors for notpng

        bmeeksB 1 Reply Last reply Reply Quote 0
        • bmeeksB
          bmeeks @kiekar
          last edited by bmeeks

          @kiekar said in Suricata fails to start after pfSense reboot:

          @bmeeks said in Suricata fails to start after pfSense reboot:

          What kind of hardware are you running pfSense on? Is it an SG-3100 appliance or similar non-Intel CPU box?

          It's a home built PC running on a intel H310 chipset board with an 8 gen cpu and Dell Intel PRO/1000 ET Quad Port 1Gb Gigabit Ethernet Adapter H092P HM9JY.

          I was unable to find any errors showing Signal 10 Bus Error in system log except for errors for notpng

          OK, then the next most likely problem is a syntax issue in the suricata.yaml file. To see what it may be, do this:

          Open a command prompt (shell prompt) on the firewall.
          Execute these commands:

          ls /usr/local/etc/suricata
          cd /usr/local/etc/suricata/suricata_xxxx
          suricata -T -c ./suricata.yaml
          

          In the above command sequence, the first command will list the contents of the Suricata base directory. Look for a sub-directory in there named suricata_xxxxx where the xxxxx will be a GUID string and the physical interface name. Substitute this directory name into the second command.

          For example, suppose you see a sub-directory named suricata_1287_em0 within the /usr/local/etc/suricata directory. Then the second command would look like this:

          cd /usr/local/suricata/suricata_1287_em0
          

          This will start a Suricata session to test the suricata.yaml configuration file. A lot of output will scroll by. Look for any syntax errors that appear and post those back here. If no errors appear, post that back as well. If the process starts successfully, then you will need to type CTRL-C to terminate the process and regain your shell prompt.

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          • bmeeksB
            bmeeks
            last edited by bmeeks

            One more question:

            How did you upgrade to the 4.1.2 version? Did you do like the Release Notes said and completely remove the package before installing again, or did you just click the re-install icon on the Package Manager Installed Packages tab? If you did the latter, go back and completely remove the package by hitting the delete icon (the little trashcan). After the removal completes, go back to the Package Manager screen and install Suricata again from the Available Packages tab. This is a very critical process, and is why I highlighted it in red in the Release Notes for the 4.1.2 package update notice.

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            • K
              kiekar
              last edited by

              Thank you for your help so far.

              Below is the output.

              Shell Output - ls /usr/local/etc/suricata
              classification.config
              classification.config.sample
              community-rules.tar.gz.md5
              emerging.rules.tar.gz.md5
              reference.config
              reference.config.sample
              rules
              snortrules-snapshot-3000.tar.gz.md5
              suricata.yaml
              suricata.yaml.sample
              suricata_26546_pppoe1
              threshold.config
              threshold.config.sample
              
              Shell Output - cd /usr/local/etc/suricata/suricata_26546_pppoe1
              Execute Shell Command
              
              
              Shell Output - suricata -T -c ./suricata.yaml
              16/1/2019 -- 15:03:54 - <Info> - Running suricata under test mode
              16/1/2019 -- 15:03:54 - <Error> - [ERRCODE: SC_ERR_FATAL(171)] - failed to open file: ./suricata.yaml: No such file or directory
              
              bmeeksB 1 Reply Last reply Reply Quote 0
              • bmeeksB
                bmeeks @kiekar
                last edited by bmeeks

                @kiekar said in Suricata fails to start after pfSense reboot:

                Thank you for your help so far.

                Below is the output.

                Shell Output - ls /usr/local/etc/suricata
                classification.config
                classification.config.sample
                community-rules.tar.gz.md5
                emerging.rules.tar.gz.md5
                reference.config
                reference.config.sample
                rules
                snortrules-snapshot-3000.tar.gz.md5
                suricata.yaml
                suricata.yaml.sample
                suricata_26546_pppoe1
                threshold.config
                threshold.config.sample
                
                Shell Output - cd /usr/local/etc/suricata/suricata_26546_pppoe1
                Execute Shell Command
                
                
                Shell Output - suricata -T -c ./suricata.yaml
                16/1/2019 -- 15:03:54 - <Info> - Running suricata under test mode
                16/1/2019 -- 15:03:54 - <Error> - [ERRCODE: SC_ERR_FATAL(171)] - failed to open file: ./suricata.yaml: No such file or directory
                

                Not having a suricata.yaml file is weird. I see you did this from the firewall GUI command for executing a shell script, though, and I don't think that's going to work properly. I have a feeling the "cd" or "change directory" command was transient, and the "cd" was abandoned when the next command was executed.

                If you can't get directly to the firewall console, then try running this command that gives the full path to the suricata.yaml file:

                suricata -T -c /usr/local/etc/suricata/suricata_26546_pppoe1/suricata.yaml
                
                1 Reply Last reply Reply Quote 0
                • K
                  kiekar
                  last edited by

                  I got the same errcode

                  [2.4.4-RELEASE][admin@host.mydomain.com]/root: suricata -T -c /usr/local/etc/suricata_26546_pppoe1/suricata.yaml
                  16/1/2019 -- 15:29:42 - <Info> - Running suricata under test mode
                  16/1/2019 -- 15:29:42 - <Error> - [ERRCODE: SC_ERR_FATAL(171)] - failed to open file: /usr/local/etc/suricata_26546_pppoe1/suricata.yaml: No such file or directory
                  [2.4.4-RELEASE][admin@host.mydomain.com]/root:
                  

                  I will uninstall surcicata and re-install. Could i leave the checkbox to keep current settings?

                  bmeeksB 1 Reply Last reply Reply Quote 0
                  • bmeeksB
                    bmeeks @kiekar
                    last edited by bmeeks

                    @kiekar said in Suricata fails to start after pfSense reboot:

                    I got the same errcode

                    [2.4.4-RELEASE][admin@host.mydomain.com]/root: suricata -T -c /usr/local/etc/suricata_26546_pppoe1/suricata.yaml
                    16/1/2019 -- 15:29:42 - <Info> - Running suricata under test mode
                    16/1/2019 -- 15:29:42 - <Error> - [ERRCODE: SC_ERR_FATAL(171)] - failed to open file: /usr/local/etc/suricata_26546_pppoe1/suricata.yaml: No such file or directory
                    [2.4.4-RELEASE][admin@host.mydomain.com]/root:
                    

                    I will uninstall surcicata and re-install. Could i leave the checkbox to keep current settings?

                    Not having a suricata.yaml file for the interface is very strange. Have you gone to the INTERFACE SETTINGS tab and clicked the Save button? Is that interface (pppoe1) the physical name of your WAN interface where you are running Suricata?

                    Is there plenty of free disk space? I would assume "yes", but this is a strange issue.

                    Never seen a case where the suricata.yaml for the interface was missing. That file tells the Suricata binary what to do and how to do it. No surprise it won't start with that file missing.

                    You can try a full remove and install operation. Just be sure you delete the package and then install it again. DO NOT just click the re-install icon!

                    K 1 Reply Last reply Reply Quote 0
                    • K
                      kiekar @bmeeks
                      last edited by

                      @bmeeks said in Suricata fails to start after pfSense reboot:

                      @kiekar said in Suricata fails to start after pfSense reboot:

                      I got the same errcode

                      [2.4.4-RELEASE][admin@host.mydomain.com]/root: suricata -T -c /usr/local/etc/suricata_26546_pppoe1/suricata.yaml
                      16/1/2019 -- 15:29:42 - <Info> - Running suricata under test mode
                      16/1/2019 -- 15:29:42 - <Error> - [ERRCODE: SC_ERR_FATAL(171)] - failed to open file: /usr/local/etc/suricata_26546_pppoe1/suricata.yaml: No such file or directory
                      [2.4.4-RELEASE][admin@host.mydomain.com]/root:
                      

                      I will uninstall surcicata and re-install. Could i leave the checkbox to keep current settings?

                      Not having a suricata.yaml file for the interface is very strange. Have you gone to the INTERFACE SETTINGS tab and clicked the Save button? Is that interface (pppoe1) the physical name of your WAN interface where you are running Suricata?

                      Is there plenty of free disk space? I would assume "yes", but this is a strange issue.

                      Never seen a case where the suricata.yaml for the interface was missing. That file tells the Suricata binary what to do and how to do it. No surprise it won't start with that file missing.

                      You can try a full remove and install operation. Just be sure you delete the package and then install it again. DO NOT just click the re-install icon!

                      Yes, wan interface is setup correctly.

                      I'm going to uninstall suricata with my current settings intacked.

                      0_1547671631135_wan network interface.jpg

                      bmeeksB 1 Reply Last reply Reply Quote 0
                      • bmeeksB
                        bmeeks @kiekar
                        last edited by bmeeks

                        @kiekar said in Suricata fails to start after pfSense reboot:

                        @bmeeks said in Suricata fails to start after pfSense reboot:

                        @kiekar said in Suricata fails to start after pfSense reboot:

                        I got the same errcode

                        [2.4.4-RELEASE][admin@host.mydomain.com]/root: suricata -T -c /usr/local/etc/suricata_26546_pppoe1/suricata.yaml
                        16/1/2019 -- 15:29:42 - <Info> - Running suricata under test mode
                        16/1/2019 -- 15:29:42 - <Error> - [ERRCODE: SC_ERR_FATAL(171)] - failed to open file: /usr/local/etc/suricata_26546_pppoe1/suricata.yaml: No such file or directory
                        [2.4.4-RELEASE][admin@host.mydomain.com]/root:
                        

                        I will uninstall surcicata and re-install. Could i leave the checkbox to keep current settings?

                        Not having a suricata.yaml file for the interface is very strange. Have you gone to the INTERFACE SETTINGS tab and clicked the Save button? Is that interface (pppoe1) the physical name of your WAN interface where you are running Suricata?

                        Is there plenty of free disk space? I would assume "yes", but this is a strange issue.

                        Never seen a case where the suricata.yaml for the interface was missing. That file tells the Suricata binary what to do and how to do it. No surprise it won't start with that file missing.

                        You can try a full remove and install operation. Just be sure you delete the package and then install it again. DO NOT just click the re-install icon!

                        Yes, wan interface is setup correctly.

                        I'm going to uninstall suricata with my current settings intacked.

                        0_1547671631135_wan network interface.jpg

                        Oh! Something I just remembered and I did not notice earlier. Inline IPS Mode and a PPPoE connection will NOT work! You will have to switch to Legacy Mode blocking with a PPPoE connection. You will never get any alerts with PPPoE and Inline Mode. It is a limitation of FreeBSD and Netmap.

                        K 1 Reply Last reply Reply Quote 0
                        • K
                          kiekar @bmeeks
                          last edited by

                          @bmeeks said in Suricata fails to start after pfSense reboot:

                          @kiekar said in Suricata fails to start after pfSense reboot:

                          @bmeeks said in Suricata fails to start after pfSense reboot:

                          @kiekar said in Suricata fails to start after pfSense reboot:

                          I got the same errcode

                          [2.4.4-RELEASE][admin@host.mydomain.com]/root: suricata -T -c /usr/local/etc/suricata_26546_pppoe1/suricata.yaml
                          16/1/2019 -- 15:29:42 - <Info> - Running suricata under test mode
                          16/1/2019 -- 15:29:42 - <Error> - [ERRCODE: SC_ERR_FATAL(171)] - failed to open file: /usr/local/etc/suricata_26546_pppoe1/suricata.yaml: No such file or directory
                          [2.4.4-RELEASE][admin@host.mydomain.com]/root:
                          

                          I will uninstall surcicata and re-install. Could i leave the checkbox to keep current settings?

                          Not having a suricata.yaml file for the interface is very strange. Have you gone to the INTERFACE SETTINGS tab and clicked the Save button? Is that interface (pppoe1) the physical name of your WAN interface where you are running Suricata?

                          Is there plenty of free disk space? I would assume "yes", but this is a strange issue.

                          Never seen a case where the suricata.yaml for the interface was missing. That file tells the Suricata binary what to do and how to do it. No surprise it won't start with that file missing.

                          You can try a full remove and install operation. Just be sure you delete the package and then install it again. DO NOT just click the re-install icon!

                          Yes, wan interface is setup correctly.

                          I'm going to uninstall suricata with my current settings intacked.

                          0_1547671631135_wan network interface.jpg

                          Oh! Something I just remembered and I did not notice earlier. Inline IPS Mode and a PPPoE connection will NOT work! You will have to switch to Legacy Mode blocking with a PPPoE connection. You will never get any alerts with PPPoE and Inline Mode. It is a limitation of FreeBSD and Netmap.

                          Ok Thanks for all your help. I will try to move the pppoe authenication from the firewall to the vsdl modem

                          bmeeksB 1 Reply Last reply Reply Quote 0
                          • bmeeksB
                            bmeeks @kiekar
                            last edited by

                            @kiekar said in Suricata fails to start after pfSense reboot:

                            @bmeeks said in Suricata fails to start after pfSense reboot:

                            @kiekar said in Suricata fails to start after pfSense reboot:

                            @bmeeks said in Suricata fails to start after pfSense reboot:

                            @kiekar said in Suricata fails to start after pfSense reboot:

                            I got the same errcode

                            [2.4.4-RELEASE][admin@host.mydomain.com]/root: suricata -T -c /usr/local/etc/suricata_26546_pppoe1/suricata.yaml
                            16/1/2019 -- 15:29:42 - <Info> - Running suricata under test mode
                            16/1/2019 -- 15:29:42 - <Error> - [ERRCODE: SC_ERR_FATAL(171)] - failed to open file: /usr/local/etc/suricata_26546_pppoe1/suricata.yaml: No such file or directory
                            [2.4.4-RELEASE][admin@host.mydomain.com]/root:
                            

                            I will uninstall surcicata and re-install. Could i leave the checkbox to keep current settings?

                            Not having a suricata.yaml file for the interface is very strange. Have you gone to the INTERFACE SETTINGS tab and clicked the Save button? Is that interface (pppoe1) the physical name of your WAN interface where you are running Suricata?

                            Is there plenty of free disk space? I would assume "yes", but this is a strange issue.

                            Never seen a case where the suricata.yaml for the interface was missing. That file tells the Suricata binary what to do and how to do it. No surprise it won't start with that file missing.

                            You can try a full remove and install operation. Just be sure you delete the package and then install it again. DO NOT just click the re-install icon!

                            Yes, wan interface is setup correctly.

                            I'm going to uninstall suricata with my current settings intacked.

                            0_1547671631135_wan network interface.jpg

                            Oh! Something I just remembered and I did not notice earlier. Inline IPS Mode and a PPPoE connection will NOT work! You will have to switch to Legacy Mode blocking with a PPPoE connection. You will never get any alerts with PPPoE and Inline Mode. It is a limitation of FreeBSD and Netmap.

                            Ok Thanks for all your help. I will try to move the pppoe authenication from the firewall to the vsdl modem

                            If you want to use Inline IPS Mode, you need to have either a static WAN IP or DHCP on the WAN. PPPoE won't work. A PPPoE connection totally bypasses the Netmap pipe set up by Inline IPS Mode.

                            K 1 Reply Last reply Reply Quote 0
                            • K
                              kiekar @bmeeks
                              last edited by

                              @bmeeks said in Suricata fails to start after pfSense reboot:

                              @kiekar said in Suricata fails to start after pfSense reboot:

                              @bmeeks said in Suricata fails to start after pfSense reboot:

                              @kiekar said in Suricata fails to start after pfSense reboot:

                              @bmeeks said in Suricata fails to start after pfSense reboot:

                              @kiekar said in Suricata fails to start after pfSense reboot:

                              I got the same errcode

                              [2.4.4-RELEASE][admin@host.mydomain.com]/root: suricata -T -c /usr/local/etc/suricata_26546_pppoe1/suricata.yaml
                              16/1/2019 -- 15:29:42 - <Info> - Running suricata under test mode
                              16/1/2019 -- 15:29:42 - <Error> - [ERRCODE: SC_ERR_FATAL(171)] - failed to open file: /usr/local/etc/suricata_26546_pppoe1/suricata.yaml: No such file or directory
                              [2.4.4-RELEASE][admin@host.mydomain.com]/root:
                              

                              I will uninstall surcicata and re-install. Could i leave the checkbox to keep current settings?

                              Not having a suricata.yaml file for the interface is very strange. Have you gone to the INTERFACE SETTINGS tab and clicked the Save button? Is that interface (pppoe1) the physical name of your WAN interface where you are running Suricata?

                              Is there plenty of free disk space? I would assume "yes", but this is a strange issue.

                              Never seen a case where the suricata.yaml for the interface was missing. That file tells the Suricata binary what to do and how to do it. No surprise it won't start with that file missing.

                              You can try a full remove and install operation. Just be sure you delete the package and then install it again. DO NOT just click the re-install icon!

                              Yes, wan interface is setup correctly.

                              I'm going to uninstall suricata with my current settings intacked.

                              0_1547671631135_wan network interface.jpg

                              Oh! Something I just remembered and I did not notice earlier. Inline IPS Mode and a PPPoE connection will NOT work! You will have to switch to Legacy Mode blocking with a PPPoE connection. You will never get any alerts with PPPoE and Inline Mode. It is a limitation of FreeBSD and Netmap.

                              Ok Thanks for all your help. I will try to move the pppoe authenication from the firewall to the vsdl modem

                              If you want to use Inline IPS Mode, you need to have either a static WAN IP or DHCP on the WAN. PPPoE won't work. A PPPoE connection totally bypasses the Netmap pipe set up by Inline IPS Mode.

                              Ok Thanks, I'm going to have to do some reading how to setup using static IP's or DHCP. I have a block of IP's from my provider and I have been running my current setup for several years now.

                              bmeeksB 1 Reply Last reply Reply Quote 0
                              • bmeeksB
                                bmeeks @kiekar
                                last edited by bmeeks

                                @kiekar
                                Running the Legacy Blocking Mode is fine, and is really just about the same in terms of security. True there may be a leaked packet or two, but in most situations that is of no consequence. You can use all of the SID MGMT features and "alert" and "drop" actions in Legacy Mode. Just check the box on the INTERFACE SETTINGS tab that enables the "block-on-drops-only" option. That will mimic Inline IPS Mode whereby only rules with DROP as the action will actually block traffic. Rules with ALERT as the action will only generate alerts but no blocks.

                                And finally, if you are using NAT on pfSense, then I recommend putting Suricata on your LAN interface so that the internal host addresses you see will reflect reality. Otherwise, with NAT, all internal hosts seen on the WAN side will have the WAN external IP and you won't be able to tell which internal host generated the alert. This is assuming you use NAT. If you don't use NAT on the firewall, then you can place Suricata either on the WAN or LAN without the IP masking issue.

                                K 1 Reply Last reply Reply Quote 0
                                • K
                                  kiekar @bmeeks
                                  last edited by

                                  @bmeeks said in Suricata fails to start after pfSense reboot:

                                  @kiekar
                                  Running the Legacy Blocking Mode is fine, and is really just about the same in terms of security. True there may be a leaked packet or two, but in most situations that is of no consequence. You can use all of the SID MGMT features and "alert" and "drop" actions in Legacy Mode. Just check the box on the INTERFACE SETTINGS tab that enables the "block-on-drops-only" option. That will mimic Inline IPS Mode whereby only rules with DROP as the action will actually block traffic. Rules with ALERT as the action will only generate alerts but no blocks.

                                  And finally, if you are using NAT on pfSense, then I recommend putting Suricata on your LAN interface so that the internal host addresses you see will reflect reality. Otherwise, with NAT, all internal hosts seen on the WAN side will have the WAN external IP and you won't be able to tell which internal host generated the alert. This is assuming you use NAT. If you don't use NAT on the firewall, then you can place Suricata either on the WAN or LAN without the IP masking issue.

                                  I've seen some brief topics on SID MGMT, but I have to say I'm a little lost on the function of it. Could you be so kind an point me in the right direction on some good reading on the SID MGMT. Your help would be much appreciated.

                                  Thanks,

                                  bmeeksB 1 Reply Last reply Reply Quote 0
                                  • bmeeksB
                                    bmeeks @kiekar
                                    last edited by bmeeks

                                    @kiekar
                                    Start with these two Sticky Posts here in the IDS/IPS sub-forum.

                                    How Automatic SID Management and User Rule Overrides Work in Snort and Suricata
                                    About the New Block-on-Drops-Only Option in Suricata

                                    To get some examples of SID MGMT, go to the SID MGMT tab and click the "enable" checkbox. That will populate the page with content. Open any of the example files and you will find comments inside each that explain the options. The internal syntax is copied from PulledPork, so you can Google the PulledPork utility used with Snort to get some examples of what you can do with the enablesid.conf, disablesid.conf and dropsid.conf files.

                                    K 1 Reply Last reply Reply Quote 0
                                    • K
                                      kiekar @bmeeks
                                      last edited by

                                      @bmeeks said in Suricata fails to start after pfSense reboot:

                                      @kiekar
                                      Start with these two Sticky Posts here in the IDS/IPS sub-forum.

                                      How Automatic SID Management and User Rule Overrides Work in Snort and Suricata
                                      About the New Block-on-Drops-Only Option in Suricata

                                      To get some examples of SID MGMT, go to the SID MGMT tab and click the "enable" checkbox. That will populate the page with content. Open any of the example files and you will find comments inside each that explain the options. The internal syntax is copied from PulledPork, so you can Google the PulledPork utility used with Snort to get some examples of what you can do with the enablesid.conf, disablesid.conf and dropsid.conf files.

                                      Great, thanks so much. You've been a great help

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