Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    WAN choking with bridged cable modem

    Scheduled Pinned Locked Moved General pfSense Questions
    11 Posts 6 Posters 1.3k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by stephenw10

      Sounds very similar to a known issue with some cable modems. See: http://badmodems.com/
      Though I would expect that to affect any OS.

      How much traffic are you putting across it when that happens? If it's close to the line rate some traffic shaping might help.

      Steve

      W 1 Reply Last reply Reply Quote 0
      • N
        nkaminski
        last edited by

        When you ran tcpdump, you mentioned seeing many TCP SYN retransmissions. Did you capture on the WAN interface facing the modem or the LAN interface facing your machine? If you captured on the WAN interface, do you see SYN,ACK packets back?

        If no, that would support the hypothesis of a modem related issue.

        1 Reply Last reply Reply Quote 0
        • chpalmerC
          chpalmer
          last edited by

          root@OPNsense:~ # ping 8.8.8.8

          And since it appears your using another router product.. you might want to ask them for help. It might be something in their software.

          Triggering snowflakes one by one..
          Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

          1 Reply Last reply Reply Quote 0
          • B
            brians
            last edited by

            I had similar problem with Shaw and Arris XB6. I would lose all WAN traffic periodically however I could still ping things. I could put exact same pfSense on my ADSL and would work fine. I tried many different configurations of pfSense hardware with no luck.

            I got a Technicolor XB6 and Shaw technician came and installed a MoCA filter on my line. Problem is now solved.
            Not sure which one fixed the problem though because I got both done at same time. He said MoCA traffic from neighbours can interfere with these modems and make them confused.

            W 1 Reply Last reply Reply Quote 0
            • GertjanG
              Gertjan
              last edited by

              Use http://www.dslreports.com/speedtest to test each connection.

              No "help me" PM's please. Use the forum, the community will thank you.
              Edit : and where are the logs ??

              1 Reply Last reply Reply Quote 0
              • W
                william.gr @stephenw10
                last edited by

                @stephenw10 Doesnt seem to be, its Arris TG1692A. I have also tried with a EMTA TC7337 before the Arris and had the same problem.
                Not much traffic it seems more related to the number of connections than throughput.

                1 Reply Last reply Reply Quote 0
                • W
                  william.gr
                  last edited by

                  @nkaminski It was in the WAN interface and didnt see SYN,ACK back. I also thought it was the modem and I have made the ISP replace it but the problem remains. Thing is it works in Linux (ipfire) which is super odd. Perhaps Linux has a workaround implemented for it somehow?

                  1 Reply Last reply Reply Quote 0
                  • W
                    william.gr @brians
                    last edited by

                    @brians I initially thought it could be modem related but what puzzles me is that when connected directly to Linux (laptop or a Linux/ipfire in the same hardware) or Windows (in a laptop, still bridge mode) it works perfectly fine.

                    Wouldnt that rule out a modem problem?
                    It seems that FreeBSD has some sort of incompatibility with that modem or perhaps some traffic in the WAN interface confuses FreeBSD PF but not Linux iptables?

                    B 1 Reply Last reply Reply Quote 0
                    • B
                      brians @william.gr
                      last edited by

                      @william-gr my problem also was pfsense only and I could use other router and it would not have issue and work fine. This is similar to you using Linux or computer direct. I think still partly pfsense quirk and it is more sensitive to whatever the underlying issue is, but all i know is after moca filter and changing to the technicolor version it works fine now.

                      I spent a long time trying to solve this before changing modems and moca filter, but with no success.

                      W 1 Reply Last reply Reply Quote 0
                      • W
                        william.gr @brians
                        last edited by

                        @brians That actually makes quite a bit of sense. I will try to install one and let you all know how it goes. Thank you!

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post
                        Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.