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    Forum Nickname notification broken/deactivated?

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    • RicoR
      Rico LAYER 8 Rebel Alliance
      last edited by

      Hi,

      I found some threads with my name written @Rico and 100% sure I did not get the notification.
      Is this feature turned off for some reason?

      -Rico

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      • chrismacmahonC
        chrismacmahon
        last edited by

        That's local to your settings, we can't change/adjust them.

        If you go Profile Icon -> Settings, Notifications & Sounds I assume those have been enabled.

        Have to ask sorry. It could be that your name was originally Rico, and someone went back and added the @Rico (I don't know).

        Need help fast? Our support is available 24/7 https://www.netgate.com/support/

        Do Not PM For Help!

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        • RicoR
          Rico LAYER 8 Rebel Alliance
          last edited by

          Well I get notification for new postings in threads I follow and reputation...it's only missing for my name.
          Let's test this @chrismacmahon ☺

          -Rico

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          • chrismacmahonC
            chrismacmahon
            last edited by

            You will get a notification as it's here ;)

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            • RicoR
              Rico LAYER 8 Rebel Alliance
              last edited by

              Can you please highlight me again in this thread @chrismacmahon

              -Rico

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              • chrismacmahonC
                chrismacmahon
                last edited by

                @Rico hmmm not sure if I should :)

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                • RicoR
                  Rico LAYER 8 Rebel Alliance
                  last edited by

                  Weird, it was working in the other thread but not in this one.
                  0_1548943375883_notification1.png
                  Is this because I already 'watch' this thread? Name highlight only working for threads I am not watching?

                  -Rico

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                  • chrismacmahonC
                    chrismacmahon
                    last edited by

                    I don't know, my assumption is you are already watching this thread. I'm not an expert on NodeBB.

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                    • RicoR
                      Rico LAYER 8 Rebel Alliance
                      last edited by

                      So looks like I need to wait for the Netgate NodeBB expert. 😀
                      Would be really nice to get the mentioned notification even in threads you watch/follow. In big threads it's easy to overlook someone talking straight to your name. 😵

                      -Rico

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                      • jimpJ
                        jimp Rebel Alliance Developer Netgate
                        last edited by

                        I get notified all the time for people that mention me in random threads.

                        You'll only get the separate notification if it's a thread you aren't already watching, otherwise it just tells you there is a reply.

                        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                        Need help fast? Netgate Global Support!

                        Do not Chat/PM for help!

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                        • RicoR
                          Rico LAYER 8 Rebel Alliance
                          last edited by

                          Thanks @chrismacmahon and @jimp for clearing.

                          -Rico

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                          • chrismacmahonC
                            chrismacmahon
                            last edited by

                            You are welcome (I'm going to lock this post).

                            Need help fast? Our support is available 24/7 https://www.netgate.com/support/

                            Do Not PM For Help!

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