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    Getting new IPv6 prefix

    Scheduled Pinned Locked Moved IPv6
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    • JKnottJ
      JKnott
      last edited by JKnott

      Changing the DUID type and rebooting did not change my prefix.

      PfSense running on Qotom mini PC
      i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
      UniFi AC-Lite access point

      I haven't lost my mind. It's around here...somewhere...

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      • DerelictD
        Derelict LAYER 8 Netgate
        last edited by

        Sounds like an ISP problem. Does the dhcp6c log show you sending the new DUID and them sending the same thing?

        Guarantee if I was to change mine I'd get a new PD from Cox.

        Chattanooga, Tennessee, USA
        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
        Do Not Chat For Help! NO_WAN_EGRESS(TM)

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        • JKnottJ
          JKnott
          last edited by

          Where is that log? I don't see it in /var/log or /var/db.

          PfSense running on Qotom mini PC
          i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
          UniFi AC-Lite access point

          I haven't lost my mind. It's around here...somewhere...

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          • DerelictD
            Derelict LAYER 8 Netgate
            last edited by Derelict

            It's in Status > System Logs, DHCP. Filter on process dhcp6c.

            Be sure debug logs are enabled in the dhcp6 section on Interfaces > WAN. They can just be left enabled. It's not a lot of additional logging but it's valuable.

            Chattanooga, Tennessee, USA
            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
            Do Not Chat For Help! NO_WAN_EGRESS(TM)

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            • JKnottJ
              JKnott
              last edited by

              Here's what they show.

              Feb 4 16:34:49 dhcp6c 481 Sending Solicit
              Feb 4 16:34:49 dhcp6c 481 set client ID (len 14)
              Feb 4 16:34:49 dhcp6c 481 set elapsed time (len 2)
              Feb 4 16:34:49 dhcp6c 481 set option request (len 4)
              Feb 4 16:34:49 dhcp6c 481 set IA_PD prefix
              Feb 4 16:34:49 dhcp6c 481 set IA_PD

              That doesn't tell me much, so I'll have to fire up Wireshark.

              It's really annoying that my prefix changed when I didn't want it to and doesn't when I do. 😉

              PfSense running on Qotom mini PC
              i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
              UniFi AC-Lite access point

              I haven't lost my mind. It's around here...somewhere...

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              • DerelictD
                Derelict LAYER 8 Netgate
                last edited by

                That doesn't look like debug is enabled. It will show the DUID sent, etc.

                Chattanooga, Tennessee, USA
                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                Do Not Chat For Help! NO_WAN_EGRESS(TM)

                JKnottJ 1 Reply Last reply Reply Quote 0
                • JKnottJ
                  JKnott @Derelict
                  last edited by

                  @derelict

                  The only debug item I see on the WAN page is "Start DHCP6 client in debug mode", which is enabled.

                  PfSense running on Qotom mini PC
                  i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                  UniFi AC-Lite access point

                  I haven't lost my mind. It's around here...somewhere...

                  1 Reply Last reply Reply Quote 0
                  • DerelictD
                    Derelict LAYER 8 Netgate
                    last edited by

                    Then you should have more descriptive output there,

                    Chattanooga, Tennessee, USA
                    A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                    DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                    Do Not Chat For Help! NO_WAN_EGRESS(TM)

                    JKnottJ 1 Reply Last reply Reply Quote 0
                    • JKnottJ
                      JKnott @Derelict
                      last edited by

                      @derelict

                      Tried again:
                      Feb 4 20:48:06 dhcp6c 481 IA_PD: ID=0, T1=0, T2=0
                      Feb 4 20:48:06 dhcp6c 481 get DHCP option status code, len 56
                      Feb 4 20:48:06 dhcp6c 481 status code: no prefixes
                      Feb 4 20:48:06 dhcp6c 481 get DHCP option DNS, len 32
                      Feb 4 20:48:06 dhcp6c 481 dhcp6c Received REQUEST
                      Feb 4 20:48:06 dhcp6c 481 nameserver[0] 2607:f798:18:10:0:640:7125:5204
                      Feb 4 20:48:06 dhcp6c 481 nameserver[1] 2607:f798:18:10:0:640:7125:5198
                      Feb 4 20:48:06 dhcp6c 481 make an IA: PD-0
                      Feb 4 20:48:06 dhcp6c 481 status code for PD-0: no prefixes
                      Feb 4 20:48:06 dhcp6c 481 IA PD-0 is invalidated
                      Feb 4 20:48:06 dhcp6c 481 remove an IA: PD-0
                      Feb 4 20:48:06 dhcp6c 481 reset a timer on re0, state=INIT, timeo=0, retrans=677
                      Feb 4 20:48:06 dhcp6c 481 executes /var/etc/dhcp6c_wan_dhcp6withoutra_script.sh
                      Feb 4 20:48:08 dhcp6c 481 script "/var/etc/dhcp6c_wan_dhcp6withoutra_script.sh" terminated
                      Feb 4 20:48:08 dhcp6c 481 removing an event on re0, state=REQUEST
                      Feb 4 20:48:08 dhcp6c 481 removing server (ID: 00:01:00:01:15:9b:b6:e5:00:21:28:5f:d2:b7)
                      Feb 4 20:48:08 dhcp6c 481 got an expected reply, sleeping.
                      Feb 4 20:48:08 dhcp6c 481 Sending Solicit
                      Feb 4 20:48:08 dhcp6c 481 a new XID (feda7) is generated
                      Feb 4 20:48:08 dhcp6c 481 set client ID (len 14)
                      Feb 4 20:48:08 dhcp6c 481 set elapsed time (len 2)
                      Feb 4 20:48:08 dhcp6c 481 set option request (len 4)
                      Feb 4 20:48:08 dhcp6c 481 set IA_PD prefix
                      Feb 4 20:48:08 dhcp6c 481 set IA_PD
                      Feb 4 20:48:08 dhcp6c 481 send solicit to ff02::1:2%re0
                      Feb 4 20:48:08 dhcp6c 481 reset a timer on re0, state=SOLICIT, timeo=0, retrans=1038
                      Feb 4 20:48:09 dhcp6c 481 Sending Solicit
                      Feb 4 20:48:09 dhcp6c 481 set client ID (len 14)
                      Feb 4 20:48:09 dhcp6c 481 set elapsed time (len 2)
                      Feb 4 20:48:09 dhcp6c 481 set option request (len 4)
                      Feb 4 20:48:09 dhcp6c 481 set IA_PD prefix
                      Feb 4 20:48:09 dhcp6c 481 set IA_PD
                      Feb 4 20:48:09 dhcp6c 481 send solicit to ff02::1:2%re0
                      Feb 4 20:48:09 dhcp6c 481 reset a timer on re0, state=SOLICIT, timeo=1, retrans=2027
                      Feb 4 20:48:11 dhcp6c 481 Sending Solicit
                      Feb 4 20:48:11 dhcp6c 481 set client ID (len 14)
                      Feb 4 20:48:11 dhcp6c 481 set elapsed time (len 2)
                      Feb 4 20:48:11 dhcp6c 481 set option request (len 4)
                      Feb 4 20:48:11 dhcp6c 481 set IA_PD prefix
                      Feb 4 20:48:11 dhcp6c 481 set IA_PD
                      Feb 4 20:48:11 dhcp6c 481 send solicit to ff02::1:2%re0
                      Feb 4 20:48:11 dhcp6c 481 reset a timer on re0, state=SOLICIT, timeo=2, retrans=4070
                      Feb 4 20:48:15 dhcp6c 481 Sending Solicit
                      Feb 4 20:48:15 dhcp6c 481 set client ID (len 14)
                      Feb 4 20:48:15 dhcp6c 481 set elapsed time (len 2)
                      Feb 4 20:48:15 dhcp6c 481 set option request (len 4)
                      Feb 4 20:48:15 dhcp6c 481 set IA_PD prefix
                      Feb 4 20:48:15 dhcp6c 481 set IA_PD
                      Feb 4 20:48:15 dhcp6c 481 send solicit to ff02::1:2%re0
                      Feb 4 20:48:15 dhcp6c 481 reset a timer on re0, state=SOLICIT, timeo=3, retrans=8103

                      PfSense running on Qotom mini PC
                      i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                      UniFi AC-Lite access point

                      I haven't lost my mind. It's around here...somewhere...

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                      • DerelictD
                        Derelict LAYER 8 Netgate
                        last edited by

                        Looks like upstream is not responding.

                        Chattanooga, Tennessee, USA
                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                        Do Not Chat For Help! NO_WAN_EGRESS(TM)

                        JKnottJ 2 Replies Last reply Reply Quote 0
                        • JKnottJ
                          JKnott @Derelict
                          last edited by

                          @derelict said in Getting new IPv6 prefix:

                          Looks like upstream is not responding.

                          That wouldn't surprise me. There's definitely a routing problem to my LAN prefix, though to the WAN address is fine. I was able to demonstrate that to 2nd level support. The problem is getting someone beyond them to fix this. At least this narrows down the problem area somewhat. Incidentally, I was doing some work in my ISPs head ends, a couple of months ago, but not the one I connect to. However, that work had nothing to do with IP.

                          PfSense running on Qotom mini PC
                          i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                          UniFi AC-Lite access point

                          I haven't lost my mind. It's around here...somewhere...

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                          • JKnottJ
                            JKnott @Derelict
                            last edited by

                            @derelict said in Getting new IPv6 prefix:

                            Looks like upstream is not responding.

                            Do you know what to look for in the router solicitations and advertisements. Also, I've noticed something curious in the advertisements, the lifetimes are infinite!

                            PfSense running on Qotom mini PC
                            i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                            UniFi AC-Lite access point

                            I haven't lost my mind. It's around here...somewhere...

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                            • JKnottJ
                              JKnott
                              last edited by

                              I've been examining the router advertisements and noticed something else. I see several prefixes provided, all with /64. However, I don't see mine, which should be a /56. I've attached the Wireshark capture file. This was captured as pfSense was booting up. I filtered on the WAN interface link local address and ICMP6.

                              0_1549381817002_bootup_capture.pcapng

                              PfSense running on Qotom mini PC
                              i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                              UniFi AC-Lite access point

                              I haven't lost my mind. It's around here...somewhere...

                              1 Reply Last reply Reply Quote 0
                              • B
                                bimmerdriver
                                last edited by

                                Did you try changing the MAC of the WAN port? That might work.

                                JKnottJ 1 Reply Last reply Reply Quote 0
                                • JKnottJ
                                  JKnott @bimmerdriver
                                  last edited by

                                  @bimmerdriver said in Getting new IPv6 prefix:

                                  Did you try changing the MAC of the WAN port? That might work.

                                  Yes, I did and no it didn't. The problem I'm trying to resolve, is a routing problem with my ISP, where traffic for my network doesn't even reach my firewall. It even fails when I have the modem in gateway mode. I have proven it's a routing problem to tier support, but they can't get the people responsible for maintaining the network to fix it.

                                  PfSense running on Qotom mini PC
                                  i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                  UniFi AC-Lite access point

                                  I haven't lost my mind. It's around here...somewhere...

                                  B 1 Reply Last reply Reply Quote 0
                                  • B
                                    bimmerdriver @JKnott
                                    last edited by

                                    @jknott How many prefixes will your ISP allow you to have? If your system insists on using the same prefix, try another instance of pfsense while the other one is still running. I haven't seen any evidence of a limit from Telus. I have at four separate prefixes at any one time (modem, main pfsense, test pfsense, other).

                                    JKnottJ 1 Reply Last reply Reply Quote 0
                                    • JKnottJ
                                      JKnott @bimmerdriver
                                      last edited by JKnott

                                      @bimmerdriver said in Getting new IPv6 prefix:

                                      @jknott How many prefixes will your ISP allow you to have? If your system insists on using the same prefix, try another instance of pfsense while the other one is still running. I haven't seen any evidence of a limit from Telus. I have at four separate prefixes at any one time (modem, main pfsense, test pfsense, other).

                                      The problem is not with pfSense. It also happens when I put my modem into gateway mode. I get an IPv6 address on my computer, but can't get to the Internet with it. What my investigation shows is that pinging, www.yahoo.com for example, works from my firewall, but not anything behind it. I also had the tier 2 support person try pinging, while I watched traffic between my modem and firewall. When he pinged my firewall, it worked and I could see the packets coming and going. When he pinged my computer behind the firewall, the packets weren't even passing from the modem to firewall. The only significant difference is the prefix for my firewall is different from devices behind the firewall, so the problem is likely a routing error of some sort. I also examined the router advertisements, from my ISP, when my firewall booted up. I should see my prefix and /56 length. I see neither, but I see several /64 prefixes that have nothing to do with my network and one doesn't even appear to be from the range my ISP has. Those RAs also have an infinite lifetime, which I don't ever recall seeing before. The problem is clearly with my ISP, but the network support people don't seem to want to look into the problem, despite my talking to the ISP's Office of the President. Today, I filed a complaint with CCTS, because of the lack of action on this, despite tier 2 support recognizing the problem is with the network. This has been dragging on for about a month now.

                                      My original question here about changing prefixes was because things that would normally cause a prefix change didn't. Prior to that option to not release the prefix, just disconnecting/reconnecting the Ethernet cable between the modem and pfSense would cause a prefix change, but not now.

                                      PfSense running on Qotom mini PC
                                      i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                      UniFi AC-Lite access point

                                      I haven't lost my mind. It's around here...somewhere...

                                      B 1 Reply Last reply Reply Quote 0
                                      • B
                                        bimmerdriver @JKnott
                                        last edited by

                                        @jknott You asked if there was a way to get a new prefix. I gave you a way that should work if your ISP allows you to request multiple prefixes.

                                        My ISP is Telus. My service is VDSL. Telus supports PD, but they only provide a prefix, not an address. The modem gets a prefix, which is used for any device that connects to the LAN. I do not use this LAN. The only devices on it are the PVR and STB.

                                        One of the ports is bridged. I have a switch on this port and there are multiple routers, including my main pfsense router that serves my LAN, as well as some virtual routers that I use to test different versions before I install them on the main system. They all have their own completely separate /56. If I create a new VM, it will get its own /56. The only limitation is that for any given MAC, there can only be one prefix.

                                        If I connect a Windows PC to the bridged port, it will not get an IPv6 address or prefix, because Windows doesn't support PD. (But even though it doesn't get an IPv6 address, I can still use it to run wireshark, so I can observe the ICMP and DHCP packets for PD and RA of the routers.)

                                        JKnottJ 1 Reply Last reply Reply Quote 0
                                        • JKnottJ
                                          JKnott @bimmerdriver
                                          last edited by

                                          @bimmerdriver said in Getting new IPv6 prefix:

                                          You asked if there was a way to get a new prefix. I gave you a way that should work if your ISP allows you to request multiple prefixes.

                                          I asked for that long before I realized the problem was greater than just the prefix not being routed properly. As I mentioned, the traffic for the firewall routes properly, but not for anything on my LAN. The only significant difference is the prefix. The prefix for the firewall is quite different from my /56. As I mentioned, it even fails with the modem in gateway mode, which would have it's own prefix again different from the LAN. The problem is not identifying a problem with pfSense, as have proven it isn't. The problem has moved to getting Rogers to fix a problem that been proven to be within their network. I'll have to see if others in my area have a similar problem.

                                          Also, short of setting up a virtual machine, I have no way to set up another instance of pfSense. As I mentioned the RAs I'm getting from Rogers do not contain valid prefixes. Since the Rogers provided modem, in gateway mode, doesn't work, I have my doubts that another instance of pfSense would make much difference. Of course, the really BIG question is what would happen to a regular customer, who doesn't have my technical expertise. Once I got past tier 1 support, I had to educate the tier 2 person on how IPv6 works, using link local addresses for routing, how the interface address has nothing to do with routing etc.. Once he understood the problem and realized it was internal to Rogers, he was unable to get the network people to work on it.

                                          As I mentioned above, I've filed a complaint with CCTS about this, as this is clearly Rogers not fixing problems that are entirely their responsibility.

                                          PfSense running on Qotom mini PC
                                          i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                          UniFi AC-Lite access point

                                          I haven't lost my mind. It's around here...somewhere...

                                          B 1 Reply Last reply Reply Quote 0
                                          • B
                                            bimmerdriver @JKnott
                                            last edited by

                                            @jknott If you're running windows 10 pro, you can run a vm. Alternatively, you could use virtual box. Clunky, but it might reveal something.

                                            It's quite pathetic how ignorant Canadian ISPs are WRT IPv6. In general, they do not consider it important.

                                            There was a paper published by a Shaw employee describing the grief they had trying implement IPv6. They had some struggles, the project went over budget and they got slapped down. That is the end of IPv6 in Shaw for the indefinite future.

                                            Telus offers IPv6 for residential customers, but not for business customers, because there is no business case for it. It's not possible to get a static prefix from Telus and will not be possible for the indefinite future. The residential IPv6 works fine, except for their goofy DHCP before RA thing. At least it's possible to work around this. Also, they at least attempt to provide prefix continuity, as long as the DUID is constant.

                                            Not sure what Bhell does with IPv6, if anything.

                                            I seriously doubt you will get anywhere with Robbers. Currently, if you want native IPv6 in Canada, your choice is limited. Maybe you should give Telus a try.

                                            JKnottJ 1 Reply Last reply Reply Quote 0
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