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    Users on the LAN network do not surf the internet

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • GertjanG
      Gertjan
      last edited by Gertjan

      Because your WAN is RFC 1918 :
      Interfaces => WAN => Block private networks and loopback addresses == unchecked !?

      Diagnostics => Command Prompt and enter command

      curl checkip.dyndns.org
      

      shows what ?

      Also try with IP (check IP first):

      curl 131.186.113.70
      

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      1 Reply Last reply Reply Quote 0
      • S
        sparviero79
        last edited by

        yes, the two items of the WAN configuration are disabled. I can not run the "curl" command because it is not installed, and I can not install it (I mean the virtual machine) because it can not connect to the internet, but pinging to google DNS works.

        GertjanG 1 Reply Last reply Reply Quote 0
        • GertjanG
          Gertjan @sparviero79
          last edited by

          @sparviero79 said in Users on the LAN network do not surf the internet:

          yes, the two items of the WAN configuration are disabled. I can not run the "curl" command because it is not installed,

          Good news for you : read https://forum.netgate.com/topic/140637/update-pfsense-packages-to-protect-against-nginx-libzmq4-and-curl-vulnerabilities
          which implies that the command 'curl' is installed by default.

          Instead of using de dumb "Diagnostics => Command Prompt", use the console access.
          Enter option 8.
          Type curl

          ....
          VLAN10 (opt4)   -> fxp0.10    -> v4: 192.168.9.1/24
          
          0) Logout (SSH only)                  9) pfTop
          1) Assign Interfaces                 10) Filter Logs
          2) Set interface(s) IP address       11) Restart webConfigurator
          3) Reset webConfigurator password    12) PHP shell + pfSense tools
          4) Reset to factory defaults         13) Update from console
          5) Reboot system                     14) Disable Secure Shell (sshd)
          6) Halt system                       15) Restore recent configuration
          7) Ping host                         16) Restart PHP-FPM
          8) Shell
          
          Enter an option: 8
          
          [2.4.4-RELEASE][admin@pfsense.brit-hotel-fumel.net]/root: curl
          

          If curl isn't there, consider your system broken. Re install.

          No "help me" PM's please. Use the forum, the community will thank you.
          Edit : and where are the logs ??

          1 Reply Last reply Reply Quote 0
          • S
            sparviero79
            last edited by

            ok sorry, I thought the command had to run from the virtual desktop machine. the result from the pfsense console is this:

            0_1551176109624_Cattura1.PNG

            1 Reply Last reply Reply Quote 0
            • GertjanG
              Gertjan
              last edited by

              Perfect.
              It's resolving and http works.

              Now, throw away 'your' LAN rules (the second and third, the first is auto generated) and make it look like
              0_1551178438418_dd50fd96-a15c-4823-babf-47ce3bcce55e-image.png
              (ditch the Destination : "WAN net" on the IPv4 rule - dono where that came from, somewhat missed that earlier this morning)

              No "help me" PM's please. Use the forum, the community will thank you.
              Edit : and where are the logs ??

              1 Reply Last reply Reply Quote 0
              • S
                sparviero79
                last edited by

                I did, but without result

                2_1551179670137_Cattura2.PNG 1_1551179670136_Cattura1.PNG 0_1551179670136_Cattura.PNG

                1 Reply Last reply Reply Quote 0
                • johnpozJ
                  johnpoz LAYER 8 Global Moderator
                  last edited by johnpoz

                  Notice the lan rule doesn't even show any hits its 0/0

                  You sure your clients are even talking to pfsense to get to the internet?

                  You should see hits on your lan rule
                  0_1551183713184_nohits.png

                  You have zero?

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                  1 Reply Last reply Reply Quote 0
                  • GertjanG
                    Gertjan
                    last edited by

                    I guess he took a screen shot right after applying without testing LAN access first ;)

                    No "help me" PM's please. Use the forum, the community will thank you.
                    Edit : and where are the logs ??

                    1 Reply Last reply Reply Quote 0
                    • S
                      sparviero79
                      last edited by

                      Actually now I have encountered this problem, the LAN gateway is offline

                      0_1551188518870_Cattura.PNG

                      1 Reply Last reply Reply Quote 0
                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator
                        last edited by

                        there shouldn't be a LAN gateway.. Is that a gateway to get to downstream networks? If so then it should be connected via transit network.. Using a network with hosts on it as transit is going to be an an issue with asymmetrical routing.

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.8, 24.11

                        1 Reply Last reply Reply Quote 0
                        • GertjanG
                          Gertjan
                          last edited by

                          I guess I could mention right away : if you 'did' anything with gateways, undo that.
                          More general : re do the entire setup. Just set up WAN (the access to the up stream router) and do not touch anything else.
                          It will work.
                          At that point, start applying your personalization, and test thoroughly every step - as soon as your connection is lost, undo the last step and study more about.

                          No "help me" PM's please. Use the forum, the community will thank you.
                          Edit : and where are the logs ??

                          1 Reply Last reply Reply Quote 0
                          • S
                            sparviero79
                            last edited by

                            Guys thank you very much for the help you are giving me. I'm starting now to study the firewall world and then learn more and more because I have a great passion for this world. sorry if I disturb you with my inexperience, but I have to start somehow to learn.
                            Now I'm doing a clean installation and I'll let you know ;-)

                            1 Reply Last reply Reply Quote 0
                            • S
                              sparviero79
                              last edited by

                              I made a clean new installation, but the result does not change. I think I did everything you told me ... I'm almost giving up

                              2_1551192516314_Cattura2.PNG 1_1551192516313_Cattura1.PNG 0_1551192516313_Cattura.PNG

                              1 Reply Last reply Reply Quote 0
                              • A
                                akuma1x
                                last edited by akuma1x

                                In your General Setup screen, I don't think you need the gateways defined for those 2 Google DNS servers. Of the 5-6 pfsense boxes I've installed and managed, I never have to put in a value there.

                                Set those values to "None", save your settings, maybe even reboot the pfsense instance, then try the internet from your LAN network again...

                                0_1551193615694_1551154833056-cattura3-resized.jpg

                                Jeff

                                1 Reply Last reply Reply Quote 0
                                • GertjanG
                                  Gertjan
                                  last edited by Gertjan

                                  Agree with that.

                                  One shouldn't even touch anything related to DNS the first 48 hours after initial setup.
                                  No where it has been said in any firewall setup-doc that a DNS should be set ! Not in the official Netgate support doc, and no where else.
                                  These "8.8.8.8" and "4.4.4.4" are like "Christmas" and "Antivirus" : they were invented for pure commercial reasons.
                                  (IMHO)

                                  No "help me" PM's please. Use the forum, the community will thank you.
                                  Edit : and where are the logs ??

                                  1 Reply Last reply Reply Quote 0
                                  • GrimsonG
                                    Grimson Banned
                                    last edited by

                                    VirtualBox does tend to use it's own DHCP server on internal networks, that might conflict with pfSense. So check the network settings on your client VM.

                                    @sparviero79 said in Users on the LAN network do not surf the internet:

                                    sorry if I disturb you with my inexperience, but I have to start somehow to learn.

                                    First learn the details about your virtualization environment, then learn the details about the guest systems.

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      sparviero79
                                      last edited by

                                      Ok because my questions seem to be causing bad mood, I remove the trouble and look elsewhere.
                                      Thanks anyway

                                      1 Reply Last reply Reply Quote 0
                                      • GertjanG
                                        Gertjan
                                        last edited by

                                        Hoho : No bad mood at all on this side.
                                        All reflexions are here to help you.
                                        Remember : we all have been there - and most of us seen it all already. We're all expert in doing this fast, good and stable (so you can pass on to other things fast !)

                                        Using a VM - not a small affair and using pfSense, not your basic classic "OS" setup neither, isn't an easy thing.
                                        What about VM and an OS you already know
                                        and
                                        pfSense on an old PC with extra network card
                                        and learn in parallel.
                                        You will be a winner in the learning process.

                                        No "help me" PM's please. Use the forum, the community will thank you.
                                        Edit : and where are the logs ??

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          sparviero79
                                          last edited by sparviero79

                                          @gertjan said in Users on the LAN network do not surf the internet:

                                          Hoho : No bad mood at all on this side.
                                          All reflexions are here to help you.
                                          Remember : we all have been there - and most of us seen it all already. We're all expert in doing this fast, good and stable (so you can pass on to other things fast !)

                                          Thank you so much for your encouragement. I also thought about abandoning Virtualization, because that's the problem in my opinion.
                                          Thanks again

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