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    Unable to communicate with www.pfsense.com

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    • P
      podilarius
      last edited by

      Have you modified your outbound NAT rules?

      1 Reply Last reply Reply Quote 0
      • D
        DraNick
        last edited by

        No. The only rules I have are the port forwarding ones. No 1:1 and no Outbound NAT. DNS forwarder has some hosts added but they are local …

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        • P
          podilarius
          last edited by

          Can you traceroute from the pfsense gui and see how far it gets?

          1 Reply Last reply Reply Quote 0
          • D
            DraNick
            last edited by

            Trace result for www.pfsense.com :

            
            Traceroute output:
            
             1  10.0.0.1 (10.0.0.1)  1.563 ms  1.590 ms  3.206 ms
             2  10-112-120-17.private.brasov.rdsnet.ro (10.112.120.17)  2.043 ms  1.186 ms  1.610 ms
             3  qr91.brasov.rdsnet.ro (213.154.145.110)  4.092 ms  1.782 ms  2.119 ms
             4  br01.budapesta.rdsnet.ro (213.154.124.42)  16.241 ms
                br01.budapesta.rdsnet.ro (213.154.125.80)  15.067 ms
                br01.budapesta.rdsnet.ro (213.154.124.46)  15.303 ms
             5  dialup-212.162.26.129.frankfurt1.mik.net (212.162.26.129)  15.488 ms  15.816 ms  15.388 ms
             6  ae-0-11.bar1.Budapest1.Level3.net (4.69.141.241)  23.568 ms  15.601 ms  15.572 ms
             7  4.69.141.250 (4.69.141.250)  31.023 ms  31.187 ms  32.136 ms
             8  ae-47-47.ebr2.Paris1.Level3.net (4.69.143.142)  40.147 ms
                ae-46-46.ebr2.Paris1.Level3.net (4.69.143.138)  39.637 ms
                ae-45-45.ebr2.Paris1.Level3.net (4.69.143.134)  39.630 ms
             9  ae-43-43.ebr2.Washington1.Level3.net (4.69.137.58)  117.827 ms
                ae-42-42.ebr2.Washington1.Level3.net (4.69.137.54)  120.639 ms  120.582 ms
            10  ae-72-72.csw2.Washington1.Level3.net (4.69.134.150)  119.293 ms  122.298 ms
                ae-92-92.csw4.Washington1.Level3.net (4.69.134.158)  118.830 ms
            11  ae-71-71.ebr1.Washington1.Level3.net (4.69.134.133)  121.929 ms
                ae-61-61.ebr1.Washington1.Level3.net (4.69.134.129)  121.729 ms
                ae-71-71.ebr1.Washington1.Level3.net (4.69.134.133)  119.239 ms
            12  ae-2-2.ebr3.Atlanta2.Level3.net (4.69.132.85)  132.795 ms  131.355 ms  131.469 ms
            13  ae-73-73.ebr2.Atlanta2.Level3.net (4.69.148.254)  132.501 ms  135.469 ms  132.803 ms
            14  ae-8-8.car1.Nashville1.Level3.net (4.69.140.229)  327.997 ms  207.828 ms  254.008 ms
            15  ae-11-11.car2.Nashville1.Level3.net (4.69.140.225)  141.676 ms  141.377 ms  141.981 ms
            16  ae-2-2.car2.Louisville1.Level3.net (4.69.140.221)  144.259 ms  143.807 ms  143.917 ms
            17  ae-11-11.car1.Louisville1.Level3.net (4.69.140.217)  142.531 ms  142.507 ms  145.124 ms
            18  BLUEGRASSNE.car1.Louisville1.Level3.net (4.59.184.6)  147.579 ms  146.762 ms  146.479 ms
            19  * * *
            20  * * *
            
            
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            • P
              podilarius
              last edited by

              okay .. open up ssh console and start a tcpdump on your wan. The try to get the packages and see if the traffic is leaving the WAN interface and what the source and destination is.

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              • M
                MauriceS
                last edited by

                I had the same issue… In my case my WAN port was enabled for DHCPv6, but the router not correctly configured to have DHCPv6 connectivity. I disabled DHCPv6 on the WAN interface, and everything worked...

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                • G
                  gababagonist
                  last edited by

                  Yes yes yes! I've been having problems with my Board. Gigabyte GA-C1007UN-D. First the WAN wasn't working, I had to manually ifdown and then ifup it. Then EVERYTHING behind the router could access the internet, but not the router itself. Turns out,  THIS. Completely disable IPV6 and you're good to go.

                  1 Reply Last reply Reply Quote 0
                  • B
                    BalaS
                    last edited by

                    Hi friends

                    I had dona a installation and configuration of pfsense 2.1(i368). it's working fine but further initial  configurations are like DNS, IP assigning, interface assigning.. almost completed.

                    when i go to the available package it showing error like :

                    Unable to communicate with www.pfsense.com. Please verify DNS and interface configuration, and that pfSense has functional Internet connectivity.

                    I have check traceroute diagonstics  of www.pfsense.com, it's nothing get result.

                    I don't know weather LAN to WAN internet is connecting or not ?

                    my pfsense settings :

                    pfsense stacture like :  "ISP <=> MODEM <=> WAN <=> pfsense <=> LAN <=> switch"

                    ISP : Static IP :183...32

                    WAN : 192..1 to 192...254  (Using DHCP)

                    LAN : 192...1 to 192..*.254  (Using Static /Not using DHCP )

                    When i have checking the ping option :

                    LAN to LAN of IP's are ping

                    LAN to WAN of IP's are ping

                    WAN to WAN of IP's are ping

                    WAN to LAN of IP's are not ping

                    I have Attached a screenshot. kinly check it.

                    I'm beginner of the pfsense, i googled the how to setup & configuration of  pfsense, but i could not implement the my network settings.

                    I have mention above the my pfsense  stacture network settings.

                    please reply me …...

                    LAN_to_WAN.png
                    LAN_to_WAN.png_thumb
                    WAN_to_LAN.png
                    WAN_to_LAN.png_thumb
                    LAN_to_LAN.png
                    LAN_to_LAN.png_thumb
                    WAN_to_WAN.png
                    WAN_to_WAN.png_thumb

                    1 Reply Last reply Reply Quote 0
                    • C
                      carriest
                      last edited by

                      Today I tried to download a package on my pfsense with version 2.1 and it failed with the same error message as mentioned above. Looking into the trace of the communication, it looks like pfsense have moved something on their server.
                      The HTTP POST is answered with a "404 Not found".

                      I tried to locate the packages myself, without success. Where did they go?

                      Can you please check what is wrong?

                      Attached the capture file. [0_1551277271726_packetcapture (1).cap](Uploading 100%)

                      GrimsonG 1 Reply Last reply Reply Quote 0
                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator
                        last edited by

                        @carriest said in Unable to communicate with www.pfsense.com:

                        pfsense with version 2.1

                        Dude that version is long since dead.. No your not going to be able to get any packages for that version. You should update your pfsense to current 2.4.4p2

                        2.1 came out in 2013.

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.8, 24.11

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                        • GrimsonG
                          Grimson Banned @carriest
                          last edited by

                          @carriest said in Unable to communicate with www.pfsense.com:

                          Today I tried to download a package on my pfsense with version 2.1 and it failed with the same error message as mentioned above.

                          Version 2.1 is looooong dead, I doubt you will get any packages for it anymore.

                          Be responsible and update to 2.4.4p2, as this is the only supported version at the moment. This will also get rid of many security issues.

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                          • chrismacmahonC
                            chrismacmahon
                            last edited by

                            Going to lock this thread.

                            There is nothing to download on anything but the latest version; this includes Packages.

                            Need help fast? Our support is available 24/7 https://www.netgate.com/support/

                            Do Not PM For Help!

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