Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Hard Crashing - Out of Memory

    Scheduled Pinned Locked Moved General pfSense Questions
    31 Posts 5 Posters 3.7k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • X
      xxGBHxx
      last edited by

      @kom

      Ah

      pfBlocker handles lists many millions of IP's in size - well according to the 100's of posts I've read. Many people use much larger IP lists than I do.

      Either way it's not going anywhere near Unbound as the lists I use are all IP address so there is no resolution to be done unless I'm missing something obvious.

      Either way the firewall is no where near ram, disk or CPU limits.

      G

      1 Reply Last reply Reply Quote 0
      • X
        xxGBHxx @stephenw10
        last edited by

        @stephenw10

        Do I need to do a firewall re-start for it to pick up the change?

        G

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          You would likely need to restart php and the webgui from the console menu at least. It might require a reboot.

          Steve

          X 1 Reply Last reply Reply Quote 0
          • X
            xxGBHxx @stephenw10
            last edited by

            @stephenw10

            Increased that value to 2048 and restarted PHP/WEB. Also rebooted. Hasn't allowed me to get into that tab in the GUI as I still get a 504 error however it has now stopped giving me out of memory errors.

            One step forwards but I sense no nearer!

            Thanks again.

            Any other ideas?

            G

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              2048 is huge, is it exhausting the system RAM?

              It probably isn't because I would expect you might hit this before that:
              https://github.com/pfsense/pfsense/blob/RELENG_2_4_4/src/etc/rc.php_ini_setup#L271

              Check /tmp/php_errors.txt

              Check the main system log.

              I assume restarting php and the wbegui from the menu does not allow you back in?

              Steve

              X 1 Reply Last reply Reply Quote 0
              • X
                xxGBHxx @stephenw10
                last edited by xxGBHxx

                @stephenw10

                I did it to ensure that exhausting memory wasn't the problem - appreciate it's way more than needed. I have plenty of system RAM (6GB) allocated to the VM so 2GB isn't anywhere near the limit for the system.

                I'm certain it's something that's corrupted with the OpenVPN rule I have as it's referencing a table that doesn't exist (assuming it's case sensitive)

                php_errors is a zero byte file.

                Main system log looks to be corrupted I think but there are errors noted there from 3 days ago. Can't see anything more recent though.

                Nothing I do allows me to click on the OpenVPN tab under "Rules". The rest of the GUI works fine and does not crash.

                I will have a fiddle.

                G

                GertjanG 1 Reply Last reply Reply Quote 0
                • GertjanG
                  Gertjan @xxGBHxx
                  last edited by

                  @xxgbhxx said in Hard Crashing - Out of Memory:

                  Main system log looks to be corrupted I think but there are errors noted there from 3 days ago. Can't see anything more recent though.

                  What are you doing to check this ?

                  No "help me" PM's please. Use the forum, the community will thank you.
                  Edit : and where are the logs ??

                  X 1 Reply Last reply Reply Quote 0
                  • X
                    xxGBHxx @Gertjan
                    last edited by

                    @gertjan @stephenw10

                    I'm just catting the file like I would any other log file so

                    cat /var/log/system.log
                    

                    I've renamed it to system.log.old and restarted. Log is now logging fine again.

                    The only error/issue I can see is

                    Mar 14 18:20:20 pfsense2 php-fpm[340]: /rc.filter_configure_sync: New alert found: Unresolvable source alias 'Internal_SUbnets' for rule 'OpenVPN  wizard'
                    

                    Which is the same error I get if I click on the OpenVPN tab in the GUI (which then goes on to crash the FW)

                    I need some way of directly editing the rules for that tab to remove this reference (assuming that's where it is) so that the GUI stops crashing.

                    Apart from not being able to get into this part of the GUI the FW seems to be performing as I'd expect.

                    G

                    RonpfSR 1 Reply Last reply Reply Quote 0
                    • RonpfSR
                      RonpfS @xxGBHxx
                      last edited by

                      @xxgbhxx said in Hard Crashing - Out of Memory:

                      I'm just catting the file like I would any other log file so
                      cat /var/log/system.log

                      Those files are circular files, the have to be read with

                       clog /var/log/system.log
                      

                      They are managed with Status / System Logs / Settings. The drawback is that resetting will reset all log files.

                      2.4.5-RELEASE-p1 (amd64)
                      Intel Core2 Quad CPU Q8400 @ 2.66GHz 8GB
                      Backup 0.5_5, Bandwidthd 0.7.4_4, Cron 0.3.7_5, pfBlockerNG-devel 3.0.0_16, Status_Traffic_Totals 2.3.1_1, System_Patches 1.2_5

                      1 Reply Last reply Reply Quote 1
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Check the ruleset in /tmp/rules.debug.

                        If you made a change that that you think is causing this you can roll back to a previous config from the console menu.

                        Steve

                        X 1 Reply Last reply Reply Quote 0
                        • X
                          xxGBHxx @stephenw10
                          last edited by

                          @stephenw10

                          OK we have progress!

                          There are probably 500+ lines in there that say

                          pass  in log  quick  on $OpenVPN inet from $Internal_Subnets to any tracker 1424387567 keep state  label "USER_RULE: OpenVPN  wizard"
                          

                          That is clearly the issue.

                          I have NO idea where they've come from - I've not run the OpenVPN wizard as far as I can remember. That said of course I might have and not remembered though why would it have just randomly created 100's of entries in that ruleset?

                          If I did run it I have absolutely no way of knowing when. Is there absolutely no way I can just remove the offending lines from the OpenVPN rules from the command line?

                          G

                          1 Reply Last reply Reply Quote 0
                          • GertjanG
                            Gertjan @xxGBHxx
                            last edited by Gertjan

                            Ok, then is becomes more clear.

                            @xxgbhxx said in Hard Crashing - Out of Memory:

                            I've just gone and cycled through the interfaces it seems to be my OpenVPN interface that's causing the issue. Even when I just click on it to browse to it that's when it locks up and it's now giving me a 504 error.

                            There is something with the rules on that interface. The GUI throws 504.
                            When rules are generated, PHP runs out of memory.

                            Export a backup of your config, and remove all firewall rules. Import back in again, rebuild your rules.

                            No "help me" PM's please. Use the forum, the community will thank you.
                            Edit : and where are the logs ??

                            X 1 Reply Last reply Reply Quote 0
                            • X
                              xxGBHxx @Gertjan
                              last edited by

                              @gertjan

                              OK sorted.

                              Thank you very much.

                              When I exported the rules it created a 12MB 500,000+ line file. What was extraordinarily bizarre was that when I saved the file from the FW gui, the OS couldn't see the file so I couldn't open it to edit it. Even more bizarre was that if I went to save in the GUI, the FW save dialog could see the files but the OS and any other app couldn't.

                              In the end I opened the file "live" into Notepad++ but even then I couldn't actually edit the file. I had to save the file in Notepad++ and then re-open it to actually be able to edit it. First time I've ever had that.

                              Anyway, I deleted over 500,000 lines of config added by the OpenVPN Wizard and that took the file from 12MB and 550,000 lines to 61k and 2700 lines. Reloaded that back into the FW and with a bit more tidying up everything is working again and not crashing.

                              Thank you very much to everyone who chipped in. Was a "simple" fix I really should have come up with myself in the end but thanks for the help. If nothing else it's massively increased my knowledge.

                              G

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Wow! Never seen anything even remotely like that. Weird.

                                I also noticed there are two aliases there Internal_SUbnets and Internal_Subnets. That seems suspicious, you might want to just check your config file now to see if both are still present.

                                Steve

                                X 1 Reply Last reply Reply Quote 0
                                • X
                                  xxGBHxx @stephenw10
                                  last edited by

                                  @stephenw10

                                  Hi,

                                  I saw that too and checked for "SU" and "Su" and only "Internal_Subnets " exists so I have no idea where that came from either.

                                  I clearly must have accidentally clicked on on the Wizard at some point in the last few days and not noticed leading it to get very confused.

                                  It all seems good now though.

                                  Thanks again for your help

                                  G

                                  1 Reply Last reply Reply Quote 0
                                  • First post
                                    Last post
                                  Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.