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    VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots

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    • GrimsonG
      Grimson Banned
      last edited by

      Your using a VPN, probably setup by following some crap guide that tells you to switch outbound NAT to manual? If yes, check your outbound NAT rules and add one for your new VLAN.

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      • S
        sethelyon
        last edited by

        Hi Grimson! I did setup VPN and followed a guide. :(

        Anyway, I've put a screenshot on my outbound rules. Correct me if Im wrong but it is still set on auto right? If not, should I add my VLAN 30 on Mappings?

        here's a screenshot.

        0_1552752682406_outbound nat.jpg

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        • GrimsonG
          Grimson Banned
          last edited by Grimson

          Show the actual outbound NAT rules then. Edit: also do some basic connectivity tests:
          https://docs.netgate.com/pfsense/en/latest/routing/connectivity-troubleshooting.html#client-tests

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          • S
            sethelyon
            last edited by

            Hi Grimson, apologies if Im doing some mistake here but is this what you're asking for?

            0_1552753405602_outbound 2.jpg

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            • GrimsonG
              Grimson Banned
              last edited by

              Outbound rules look OK. Although I'm wondering why 192.168.11.0/24 shows twice, are you using the same IP space for two different OpenVPN tunnels?

              And the results of the connectivity test?

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              • S
                sethelyon @Grimson
                last edited by sethelyon

                @grimson said in VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots:

                Outbound rules look OK. Although I'm wondering why 192.168.11.0/24 shows twice, are you using the same IP space for two different OpenVPN tunnels?

                And the results of the connectivity test?

                Client (my iphone)

                IP:192.168.30.10
                Subnet mask: 255.255.255.0
                Router/Gateway: 192.168.30.1
                DNS: 192.168.30.1

                I'm only using one OpenVPN tunnel right now. It could be that when I was following a guide, I double send some data and ignored it when it worked the 2nd time. Could retrace where the mess i left. :(

                Connectivty test for client's ip address to LAN, VLAN30 and WAN.

                Only VLAN30 has a reply when pinged.

                0_1552757381290_ping test for LAN.jpg
                0_1552757546240_ping test for WAN.jpg
                0_1552757481964_ping test for vlan30.jpg

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                • GrimsonG
                  Grimson Banned
                  last edited by

                  I linked you to the client tests, so test from a client on VLAN30.

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                  • S
                    sethelyon @Grimson
                    last edited by

                    @grimson said in VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots:

                    I linked you to the client tests, so test from a client on VLAN30.

                    My bad.

                    Connected my laptop on my wireless VLAN30 which provided me these credentials

                    IPv4 Address. . . . . . . . . . . : 192.168.30.11
                    Subnet Mask . . . . . . . . . . . : 255.255.255.0
                    Default Gateway . . . . . . . . . : 192.168.30.1

                    Pinged my LAN IP, RTO
                    Pinged WAN IP, RTO
                    Pinged WAN Gateway, RTO
                    Pinged 8.8.8.8, RTO
                    and lastly pinged www.google.com, RTO.

                    I can only ping 192.168.30.1 which also redirects me to pfSense.
                    I appreciate the time and help you're doing Grimson. Thank you for the patience. :D

                    johnpozJ 1 Reply Last reply Reply Quote 0
                    • GrimsonG
                      Grimson Banned
                      last edited by

                      Any floating rules? Any errors during the filter reload progress? Output of Diagnostics -> Routes?

                      S 1 Reply Last reply Reply Quote 0
                      • S
                        sethelyon @Grimson
                        last edited by

                        @grimson said in VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots:

                        Any floating rules? Any errors during the filter reload progress? Output of Diagnostics -> Routes?

                        No floating rules. It's taking some time to load though.

                        S 1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Which ports on the switch are connected to what?

                          I expect to see two ports tagged with VLAN30 there. Packets are tagged to pfSense and tagged to the AP. I'm not really sure how DHCP is working there without that.

                          Steve

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                          • johnpozJ
                            johnpoz LAYER 8 Global Moderator
                            last edited by johnpoz

                            Why are you showing port 1 on your switch as T for vlan 1?

                            Why are things showing as grayed out on port 1?

                            Here is how it works.. Vlan 1 should be untagged since that is your management port for your AP right.. your LAN..

                            So pfsense -- 1U,30T -- switch -- 1U,30T -- AP

                            You would have 2 trunked ports here.. 1 that goes to pfsense, and another that goes to AP.. Per thread on unifi.. Might be old but setting trunked allows all vlans and vlan 1 would be untagged. etc

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 24.11 | Lab VMs 2.8, 24.11

                            GrimsonG 1 Reply Last reply Reply Quote 0
                            • GrimsonG
                              Grimson Banned @johnpoz
                              last edited by

                              @johnpoz said in VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots:

                              Why are you showing port 1 on your switch as T for vlan 1?

                              Why are things showing as grayed out on port 1?

                              He has set port 1 as a trunk port with native VLAN on ID 1, so that should be OK.

                              Port 8 has VLAN ID 1 as untagged and 30 as tagged, so as long as he has pfSense and the AP each on one of these two ports it should work.

                              Though I haven't worked much with Unifi switches, so I could be wrong there.

                              But as he can ping from his VLAN to pfSense and back, and can reach the WebUI from a client on that VLAN it looks good to me.

                              Sadly he hasn't really answered two of the three questions I asked him last.

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                              • johnpozJ
                                johnpoz LAYER 8 Global Moderator
                                last edited by

                                Yeah but sure looks like it shows T on the vlan 1... And U for 30 on port 1.. Which sure wouldn't be right.. If that is where pfsense or AP is connected too.. We just had this discussion - not very normal to tag vlan 1.

                                0_1552827430131_1t30u.png

                                Once you click trunked maybe doesn't matter - but its kind of BS info its giving you then.

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
                                SG-4860 24.11 | Lab VMs 2.8, 24.11

                                GrimsonG 1 Reply Last reply Reply Quote 0
                                • GrimsonG
                                  Grimson Banned @johnpoz
                                  last edited by

                                  @johnpoz said in VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots:

                                  Once you click trunked maybe doesn't matter - but its kind of BS info its giving you then.

                                  Guess why I keep away from Unifi switches 😉

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                                  • S
                                    sethelyon @sethelyon
                                    last edited by

                                    @sethelyon said in VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots:

                                    @grimson said in VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots:

                                    Any floating rules? Any errors during the filter reload progress? Output of Diagnostics -> Routes?

                                    No floating rules. It's taking some time to load though.

                                    Port 1 is the trunk port and is grayed out so no matter what the letter stands for as long as it is on trunk port it doesnt matter. But beats the purpose of changing it. Very confusing.

                                    @Grimson I appreciate the help sir. Here's the screenshot of Diagnostics > Route. I blacked out my public IP.

                                    0_1552832330802_routes.jpg

                                    @johnpoz I though that putting Untagged on port 8 VLAN ID 1 and tagging VLAN ID 30 on port 8 should do the trick, it does. It gives the correct IP but no internet connection. Yeah, confusing about the grayed port when it is enabled as a trunk port. Changes are not valid if it is grayed. i tried doing it away (even the grayed tagging) still doesnt work.

                                    Im so lost why it is not working. :(

                                    I am so sorry for the late reply because I had to deal with some medical issues. I appreciate everyone for taking in the time for helping.

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                                    • S
                                      sethelyon
                                      last edited by sethelyon

                                      Here's some graph that happening now.

                                      0_1552832794304_graphs.jpg

                                      my iPhone is currently connect to VLAN 30 and has the right IP but no internet.
                                      laptop is connected to LAN WIFI which is working as expected.

                                      Created a new vlan with a different AP (old dlink ap) and it worked. But is it on a different vlan and untagging that port works.

                                      So the issue may come to when I have 2 vlans on a single port (port 8). Which I dont know if the switch is to blame which gave the right IP.

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                                      • johnpozJ
                                        johnpoz LAYER 8 Global Moderator
                                        last edited by

                                        So do your non vlan have internet? And its just the vlan that doesnt?

                                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                                        If you get confused: Listen to the Music Play
                                        Please don't Chat/PM me for help, unless mod related
                                        SG-4860 24.11 | Lab VMs 2.8, 24.11

                                        S 1 Reply Last reply Reply Quote 0
                                        • johnpozJ
                                          johnpoz LAYER 8 Global Moderator @sethelyon
                                          last edited by

                                          @sethelyon said in VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots:

                                          I can only ping 192.168.30.1 which also redirects me to pfSense.

                                          What does this mean exactly - redirects you to pfsense?

                                          Are you running proxy? Any other packages?

                                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                                          If you get confused: Listen to the Music Play
                                          Please don't Chat/PM me for help, unless mod related
                                          SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                          • S
                                            sethelyon @johnpoz
                                            last edited by

                                            @johnpoz said in VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots:

                                            So do your non vlan have internet? And its just the vlan that doesnt?

                                            Non VLAN has internet, just that this VLAN 30 doesn't have internet.

                                            Made a new test where I created a new vlan with a different AP (old dlink ap) and it worked. But is it on a different vlan and untagging that port (different port) works.

                                            So the issue may come to when I have 2 vlans on a single port (port 8). Which I dont know if the switch is to blame which gave the right IP anyway.

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