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No Updates or Packages

Scheduled Pinned Locked Moved General pfSense Questions
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  • T
    theflu
    last edited by Apr 20, 2015, 5:04 PM

    I can't get my pfsense box to up or install packages.

    2.2.2-RELEASE (amd64)
    built on Mon Apr 13 20:10:22 CDT 2015
    FreeBSD 10.1-RELEASE-p9

    It is setup as a transparent firewall.

    I have checked DNS resolution and its working.
    I can ping the update server and package server.
    I also did a traceroute to the servers.

    Errors I get:

    The package server's SSL certificate could not be verified. The SSL certificate itself may be invalid, its chain of trust may have failed validation, or the server may have been impersonated. Downloaded packages may come from an untrusted source. Proceed with caution.

    Unable to communicate with https://packages.pfsense.org. Please verify DNS and interface configuration, and that pfSense has functional Internet connectivity.

    Downloading new version information…done
    Unable to check for updates.
    Could not contact pfSense update server https://updates.pfsense.org/_updaters/amd64

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    • H
      heper
      last edited by Apr 20, 2015, 5:07 PM

      whats the time on your pfsense system ? is ntp running?

      if you clock is off … then ssl doesnt work

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      • T
        theflu
        last edited by Apr 20, 2015, 5:12 PM

        The time server is set to 0.pfsense.pool.ntp.org time.nist.gov
        US/eastern

        The time showing on the dashboard is correct with US/Eastern Time

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        • J
          johnpoz LAYER 8 Global Moderator
          last edited by Apr 20, 2015, 8:21 PM

          Can you open https://updates.pfsense.org/_updaters/amd64/ in your browser?

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

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          • C
            cmb
            last edited by Apr 21, 2015, 12:15 AM

            Got something upstream of that, like a proxy/web content filter/similar doing SSL MITM? That should be the only reason you'd end up with that specific error. Try going to a command prompt and running:

            fetch https://packages.pfsense.org 
            

            and see what that results in.

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            • J
              johnpoz LAYER 8 Global Moderator
              last edited by Apr 21, 2015, 2:25 AM

              I would think you would want to see -v

              fetch https://packages.pfsense.org -v
              looking up packages.pfsense.org
              connecting to packages.pfsense.org:443
              SSL options: 81004bff
              Peer verification enabled
              Using CA cert file: /usr/local/etc/ssl/cert.pem
              Verify hostname
              SSL connection established using ECDHE-RSA-AES256-GCM-SHA384
              Certificate subject: /OU=Domain Control Validated/OU=PositiveSSL Wildcard/CN=*.pfsense.org
              Certificate issuer: /C=GB/ST=Greater Manchester/L=Salford/O=COMODO CA Limited/CN=COMODO RSA Domain Validation Secure Server CA
              requesting https://packages.pfsense.org/
              local size / mtime: 23 / 1394690197
              remote size / mtime: 23 / 1394690197
              packages.pfsense.org                          100% of  23  B  80 kBps 00m00s

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

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              • C
                cmb
                last edited by Apr 21, 2015, 4:19 AM

                @johnpoz:

                I would think you would want to see -v

                That'd be even better. Just the fetch alone is enough to tell if it's failing the cert check or not there, but adding the -v will tell more as to why if it is.

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                • D
                  doktornotor Banned
                  last edited by Apr 21, 2015, 6:29 AM

                  I have seen this as well 2-3 times at well… 1000% sure there's no MITM proxy anywhere. Also, at times, it simply breaks with IPv6 intermittently.

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                  • J
                    johnpoz LAYER 8 Global Moderator
                    last edited by Apr 21, 2015, 1:01 PM

                    to see if ipv6 issue couldn't you just set pfsense to prefer ipv4 and then it wouldn't try ipv6

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.8, 24.11

                    1 Reply Last reply Reply Quote 0
                    • T
                      theflu
                      last edited by Apr 29, 2015, 3:12 PM

                      It started working after a while don't know what I actually changed. I was making a  lot of changes to get the box to work in general.

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                      • K
                        KOM
                        last edited by Apr 29, 2015, 4:46 PM

                        You should always document what you change so that 1) you know what you did to fix the issue, 2) you can undo your changes if you break something.  I have had to clean up so many messes because my boss like to fiddle & play but doesn't know what he's doing, doesn't write anything down and doesn't remember what he did.

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                        • L
                          Logharn
                          last edited by May 1, 2015, 4:19 PM

                          Hi!
                          I'm having the same exact issue as the OP.
                          It's a fresh install that I'm building up.

                          2.2.2-RELEASE (amd64)
                          built on Mon Apr 13 20:10:22 CDT 2015
                          FreeBSD 10.1-RELEASE-p9

                          Results for "fetch https://packages.pfsense.org -v"

                          looking up packages.pfsense.org
                          connecting to packages.pfsense.org:443
                          SSL options: 81004bff
                          Peer verification enabled
                          Using CA cert file: /usr/local/etc/ssl/cert.pem
                          Verify hostname
                          SSL connection established using ECDHE-RSA-AES256-GCM-SHA384
                          Certificate subject: /OU=Domain Control Validated/OU=PositiveSSL Wildcard/CN=*.pfsense.org
                          Certificate issuer: /C=GB/ST=Greater Manchester/L=Salford/O=COMODO CA Limited/CN=COMODO RSA Domain Validation Secure Server CA
                          requesting https://packages.pfsense.org/
                          34381030760:error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure:/usr/pfSensesrc/src/secure/lib/libssl/../../../crypto/openssl/ssl/s3_pkt.c:1026:
                          fetch: transfer timed out

                          The error message is almost clear, I suppose.
                          Anyway:
                          Clock is working fine.
                          DNS resolution working.
                          Browsing to https://updates.pfsense.org/_updaters/amd64/ works.
                          I've disabled WAN IPv6.

                          Thanks.

                          1 Reply Last reply Reply Quote 0
                          • F
                            francisvgarcia
                            last edited by May 6, 2015, 12:27 AM

                            Good night everyone,

                            I was having the same issue after implementing the Hurricane Electric's IPv6 tunnel service. I ended up checking "Prefer to use IPv4 even if IPv6 is available" in System: Advanced: Networking. This solved my problem and I didn't have to deactivate IPv6.

                            Good luck

                            Francis V Garcia

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