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    PFSense 2.4.4 not responding at console and web interface CRITICAL BUG! HELP!

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    • john_wickJ
      john_wick
      last edited by john_wick

      branch 2.3

      Part of general system logs

      Mar 22 13:53:20	kernel		calcru: runtime went backwards from 1224 usec to 1210 usec for pid 36681 (getty)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 1405 usec to 1389 usec for pid 36478 (getty)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 1198 usec to 1185 usec for pid 36353 (getty)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 1372 usec to 1356 usec for pid 36275 (getty)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 1674 usec to 1655 usec for pid 35977 (getty)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 514 usec to 508 usec for pid 87105 (minicron)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 229 usec to 226 usec for pid 86981 (minicron)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 3026 usec to 2992 usec for pid 86757 (minicron)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 37236 usec to 36819 usec for pid 86260 (minicron)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 264 usec to 261 usec for pid 85984 (minicron)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 20671773 usec to 20442862 usec for pid 51062 (radvd)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 871334 usec to 861644 usec for pid 44885 (cron)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 11487249 usec to 11362918 usec for pid 18202 (filterlog)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 275078 usec to 271996 usec for pid 12114 (sshd)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 869578 usec to 860058 usec for pid 10490 (dhclient)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 55279 usec to 54660 usec for pid 6932 (dhclient)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 15106770 usec to 14939504 usec for pid 388 (devd)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 4439449 usec to 4390280 usec for pid 23 (vnlru)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 4266353 usec to 4219084 usec for pid 22 (bufdaemon)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 10362820 usec to 10247997 usec for pid 22 (bufdaemon)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 4377567 usec to 4329044 usec for pid 21 (bufspacedaemon)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 16325 usec to 16142 usec for pid 20 (pagezero)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 5617427 usec to 5555304 usec for pid 18 (pagedaemon)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 152415 usec to 150723 usec for pid 17 (soaiod4)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 138540 usec to 137002 usec for pid 16 (soaiod3)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 138149 usec to 136617 usec for pid 9 (soaiod2)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 152800 usec to 151105 usec for pid 8 (soaiod1)
Mar 22 13:53:20	kernel		calcru: runtime went backwards from 66871881 usec to 66131613 usec for pid 7 (rand_harvestq)
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      • john_wickJ
        john_wick
        last edited by john_wick

        Gate system logs

        Mar 3 09:46:55	dpinger		send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 176.36.0.1 bind_addr 176.37.xxx.xxx identifier "WAN_DHCP "
Mar 5 23:05:35	dpinger		send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 176.36.0.1 bind_addr 176.37.xxx.xxx identifier "WAN_DHCP "
Mar 5 23:05:37	dpinger		send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 176.36.0.1 bind_addr 176.37.xxx.xxx identifier "WAN_DHCP "
Mar 8 20:42:49	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 8 20:42:50	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 8 20:42:50	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 8 20:42:51	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 8 20:42:51	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 8 20:42:52	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 8 20:42:52	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 8 20:42:53	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 8 20:42:53	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 8 20:42:54	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 8 20:42:56	dpinger		send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 176.36.0.1 bind_addr 176.37.xxx.xxx identifier "WAN_DHCP "
Mar 10 01:23:05	dpinger		send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 176.36.0.1 bind_addr 176.37.xxx.xxx identifier "WAN_DHCP "
Mar 10 01:23:09	dpinger		send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 176.36.0.1 bind_addr 176.37.xxx.xxx identifier "WAN_DHCP "
Mar 11 09:18:11	dpinger		send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 176.36.0.1 bind_addr 176.37.xxx.xxx identifier "WAN_DHCP "
Mar 11 09:18:13	dpinger		send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 176.36.0.1 bind_addr 176.37.xxx.xxx identifier "WAN_DHCP "
Mar 13 16:09:48	dpinger		send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 176.36.0.1 bind_addr 176.37.xxx.xxx identifier "WAN_DHCP "
Mar 13 16:09:50	dpinger		send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 176.36.0.1 bind_addr 176.37.xxx.xxx identifier "WAN_DHCP "
Mar 16 08:55:05	dpinger		send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 176.36.0.1 bind_addr 176.37.xxx.xxx identifier "WAN_DHCP "
Mar 16 08:55:07	dpinger		send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 176.36.0.1 bind_addr 176.37.xxx.xxx identifier "WAN_DHCP "
Mar 16 11:54:48	dpinger		send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 176.36.0.1 bind_addr 176.37.xxx.xxx identifier "WAN_DHCP "
Mar 16 11:54:50	dpinger		send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 176.36.0.1 bind_addr 176.37.xxx.xxx identifier "WAN_DHCP "
Mar 16 17:49:32	dpinger		send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 176.36.0.1 bind_addr 176.37.xxx.xxx identifier "WAN_DHCP "
Mar 16 17:49:34	dpinger		send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 176.36.0.1 bind_addr 176.37.xxx.xxx identifier "WAN_DHCP "
Mar 16 16:58:31	dpinger		send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 176.36.0.1 bind_addr 176.37.xxx.xxx identifier "WAN_DHCP "
Mar 16 16:58:35	dpinger		send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 176.36.0.1 bind_addr 176.37.xxx.xxx identifier "WAN_DHCP "
Mar 18 14:08:07	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 18 14:08:08	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 18 14:08:09	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 18 14:08:09	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 18 14:08:10	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 18 14:08:10	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 18 14:08:11	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 18 14:08:11	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 18 14:08:12	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 18 14:08:12	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 18 14:08:13	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 18 14:08:13	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 18 14:08:16	dpinger		send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 176.36.0.1 bind_addr 176.37.xxx.xxx identifier "WAN_DHCP "
Mar 21 21:05:11	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 21 21:05:12	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 21 21:05:12	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 21 21:05:13	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 21 21:05:13	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 21 21:05:14	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 21 21:05:14	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 21 21:05:15	dpinger		WAN_DHCP 176.36.0.1: sendto error: 65
Mar 21 21:05:17	dpinger		send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 176.36.0.1 bind_addr 176.37.xxx.xxx identifier "WAN_DHCP "
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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          You have titled this 2.4.4 but you're asking about the 2.3 branch, which is it?

          Steve

          john_wickJ 1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by stephenw10

            And in another thread you're asking about 2.4.3... 😕

            1 Reply Last reply Reply Quote 0
            • john_wickJ
              john_wick @stephenw10
              last edited by john_wick

              Hi Stephen I have this errors on both vesions in KVM (Proxmox) hypervisor(
              updated version recently). I tryed disable NTP severs change NTP pools reinstall PFsense, cpu units change, Change timecounters without result

              In virtualized OpNsense have similar kernel panic with filtellog flood but connection fall down (in PF works DHCP,NAT, etc.

              Anytime when I needed acces to cli or web UI I have to suspend and resume VM. I think is temporary solution add to cronjob console comad â„–11(restart web configurator) with 30-60sec interval.
              If this does not work to me IPfire firewall my reserve plan

              Similar situations
              https://forum.netgate.com/topic/130467/solved-pfsense-2-4-3-halts-with-calcru-messages-in-console/5

              https://forum.netgate.com/topic/104013/pfsense-not-responding-at-console/7

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                So which pfSense version are you testing?

                1 Reply Last reply Reply Quote 0
                • john_wickJ
                  john_wick
                  last edited by john_wick

                  Version of my test instalation 2.4.4-RELEASE-p2 (amd64)
                  Maybe need some logs or output?
                  I think is problem with webconfigurator how to add correct cron job comand like: 1 * * * * root etc/rc.restart_webgui ? This can work?

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Ok, so how are you seeing that logs if you have no access to the GUI or console? Does it not fail immediately?

                    What are the results of: sysctl kern.timecounter

                    Steve

                    john_wickJ 1 Reply Last reply Reply Quote 0
                    • john_wickJ
                      john_wick
                      last edited by 

                      [2.4.4-RELEASE][root@pfSense.localdomain]/root: sysctl kern.timecounter
kern.timecounter.tsc_shift: 1
kern.timecounter.smp_tsc_adjust: 0
kern.timecounter.smp_tsc: 0
kern.timecounter.invariant_tsc: 0
kern.timecounter.fast_gettime: 1
kern.timecounter.tick: 1
kern.timecounter.choice: i8254(0) ACPI-fast(900) HPET(950) TSC-low(800) dummy(-1000000)
kern.timecounter.hardware: HPET
kern.timecounter.alloweddeviation: 5
kern.timecounter.stepwarnings: 0
kern.timecounter.tc.i8254.quality: 0
kern.timecounter.tc.i8254.frequency: 1193182
kern.timecounter.tc.i8254.counter: 7474
kern.timecounter.tc.i8254.mask: 65535
kern.timecounter.tc.ACPI-fast.quality: 900
kern.timecounter.tc.ACPI-fast.frequency: 3579545
kern.timecounter.tc.ACPI-fast.counter: 12623953
kern.timecounter.tc.ACPI-fast.mask: 16777215
kern.timecounter.tc.HPET.quality: 950
kern.timecounter.tc.HPET.frequency: 100000000
kern.timecounter.tc.HPET.counter: 3428655973
kern.timecounter.tc.HPET.mask: 4294967295
kern.timecounter.tc.TSC-low.quality: 800
kern.timecounter.tc.TSC-low.frequency: 1199709078
kern.timecounter.tc.TSC-low.counter: 4238456201
kern.timecounter.tc.TSC-low.mask: 4294967295
                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by stephenw10

                        You might try switching to one of the other timecounters:
                        sysctl kern.timecounter.hardware=ACPI-fast

                        You can add that in System Tunables if it fixes it.

                        Steve

                        john_wickJ 1 Reply Last reply Reply Quote 0
                        • john_wickJ
                          john_wick @stephenw10
                          last edited by

                          @stephenw10 When i suspend and resume Pfsense VM in Proxmox cli and web gui unfrozen + (have some kernel messages calcru) but it works and trafig hase go even webui/cli have not response. I conect fro my nat on 192.168.1.1
                          I have low trafic and load resources up to 30% max
                          Maybe need to try set maximum performance in bios? Irony in the situation that linux work more stable over bsd system in my test lab :(

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            You mean shutdown and restart or actually suspend?

                            john_wickJ 1 Reply Last reply Reply Quote 0
                            • john_wickJ
                              john_wick @stephenw10
                              last edited by john_wick

                              @stephenw10 Without reboot only suspend like pause/resume

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Hmm, not sure I've ever tried that. Does it only show that error when you resume it?

                                john_wickJ 1 Reply Last reply Reply Quote 0
                                • john_wickJ
                                  john_wick @stephenw10
                                  last edited by

                                  @stephenw10 said in PFSense 2.4.4 not responding at console and web interface CRITICAL BUG! HELP!:

                                  You might try switching to one of the other timecounters:
                                  sysctl kern.timecounter=ACPI-fast

                                  You can add that in System Tunables if it fixes it.

                                  Steve

                                  alt timecounter

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Sorry I missed a bit there, the sysctl should be kern.timecounter.hardware

                                    Did you try it at the command line first?

                                    Steve

                                    john_wickJ 1 Reply Last reply Reply Quote 0
                                    • john_wickJ
                                      john_wick @stephenw10
                                      last edited by

                                      @stephenw10
                                      Mostly yes. According to my observations, sometimes the calcru error enters the log not immediately, but at intervals after a pause. Basically, the console simply stops responding or responding via ssh and the web UI stops responding sometimes with a 502 bad gateway. Now I have installed sysctl kern.timecounter = ACPI-fast will reboot and look at the reaction. If I fail, I will try to improve performance and frequency.

                                      1 Reply Last reply Reply Quote 0
                                      • john_wickJ
                                        john_wick @stephenw10
                                        last edited by john_wick

                                        @stephenw10 said in PFSense 2.4.4 not responding at console and web interface CRITICAL BUG! HELP!:

                                        Sorry I missed a bit there, the sysctl should be kern.timecounter.hardware

                                        Did you try it at the command line first?

                                        Steve

                                        Like this alt text Hase a diference with cli or with UI config edit?

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          That's correct. It will apply via the GUI like that but it's then permanent. If you test it from the CLI first and it does something unexpected you can just reboot.

                                          Steve

                                          1 Reply Last reply Reply Quote 0
                                          • john_wickJ
                                            john_wick
                                            last edited by john_wick

                                            Hi Stepen yesterday error is gone and server work stable access to cli and web UI was anytime when was small trafic but after night when trafic was zero error come back again. Need more time to watch on the actions and need to tweak to max performance or maybe I can add some cron jobs to prevent falling asleep webconfigurator or this is more fundamental timecounter problems?

                                            Mar 25 15:08:27	kernel		calcru: runtime went backwards from 685818 usec to 353871 usec for pid 24 (syncer)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 685818 usec to 353871 usec for pid 24 (syncer)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 17 usec to 8 usec for pid 5 (sctp_iterator)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 18 usec to 9 usec for pid 5 (sctp_iterator)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 182 usec to 93 usec for pid 15 (usb)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 164420 usec to 83927 usec for pid 4 (cam)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 5 usec to 2 usec for pid 2 (crypto)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 19805 usec to 10109 usec for pid 14 (geom)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 21765 usec to 11109 usec for pid 14 (geom)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 1094 usec to 558 usec for pid 14 (geom)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 7510 usec to 3833 usec for pid 14 (geom)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 10 usec to 5 usec for pid 13 (ng_queue)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 15 usec to 8 usec for pid 13 (ng_queue)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 33 usec to 17 usec for pid 12 (intr)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 928 usec to 474 usec for pid 12 (intr)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 949204 usec to 490190 usec for pid 12 (intr)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 1790 usec to 1195 usec for pid 12 (intr)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 10823 usec to 5572 usec for pid 1 (init)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 20126323 usec to 10274286 usec for pid 1 (init)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 10823 usec to 5572 usec for pid 1 (init)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 10 usec to 5 usec for pid 10 (audit)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 42471156539 usec to 21679250280 usec for pid 0 (kernel)


                                            Mar 25 15:08:27	kernel		calcru: runtime went backwards from 7 usec to 3 usec for pid 0 (kernel)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 13 usec to 6 usec for pid 0 (kernel)
Mar 25 15:08:27	kernel		calcru: runtime went backwards from 9 usec to 4 usec for pid 0 (kernel)
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