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    PFSense 2.4.4 not responding at console and web interface CRITICAL BUG! HELP!

    Scheduled Pinned Locked Moved Virtualization
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by stephenw10

      You might try switching to one of the other timecounters:
      sysctl kern.timecounter.hardware=ACPI-fast

      You can add that in System Tunables if it fixes it.

      Steve

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      • john_wickJ
        john_wick @stephenw10
        last edited by

        @stephenw10 When i suspend and resume Pfsense VM in Proxmox cli and web gui unfrozen + (have some kernel messages calcru) but it works and trafig hase go even webui/cli have not response. I conect fro my nat on 192.168.1.1
        I have low trafic and load resources up to 30% max
        Maybe need to try set maximum performance in bios? Irony in the situation that linux work more stable over bsd system in my test lab :(

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          You mean shutdown and restart or actually suspend?

          john_wickJ 1 Reply Last reply Reply Quote 0
          • john_wickJ
            john_wick @stephenw10
            last edited by john_wick

            @stephenw10 Without reboot only suspend like pause/resume

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Hmm, not sure I've ever tried that. Does it only show that error when you resume it?

              john_wickJ 1 Reply Last reply Reply Quote 0
              • john_wickJ
                john_wick @stephenw10
                last edited by

                @stephenw10 said in PFSense 2.4.4 not responding at console and web interface CRITICAL BUG! HELP!:

                You might try switching to one of the other timecounters:
                sysctl kern.timecounter=ACPI-fast

                You can add that in System Tunables if it fixes it.

                Steve

                alt timecounter

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Sorry I missed a bit there, the sysctl should be kern.timecounter.hardware

                  Did you try it at the command line first?

                  Steve

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                  • john_wickJ
                    john_wick @stephenw10
                    last edited by

                    @stephenw10
                    Mostly yes. According to my observations, sometimes the calcru error enters the log not immediately, but at intervals after a pause. Basically, the console simply stops responding or responding via ssh and the web UI stops responding sometimes with a 502 bad gateway. Now I have installed sysctl kern.timecounter = ACPI-fast will reboot and look at the reaction. If I fail, I will try to improve performance and frequency.

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                    • john_wickJ
                      john_wick @stephenw10
                      last edited by john_wick

                      @stephenw10 said in PFSense 2.4.4 not responding at console and web interface CRITICAL BUG! HELP!:

                      Sorry I missed a bit there, the sysctl should be kern.timecounter.hardware

                      Did you try it at the command line first?

                      Steve

                      Like this alt text Hase a diference with cli or with UI config edit?

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        That's correct. It will apply via the GUI like that but it's then permanent. If you test it from the CLI first and it does something unexpected you can just reboot.

                        Steve

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                        • john_wickJ
                          john_wick
                          last edited by john_wick

                          Hi Stepen yesterday error is gone and server work stable access to cli and web UI was anytime when was small trafic but after night when trafic was zero error come back again. Need more time to watch on the actions and need to tweak to max performance or maybe I can add some cron jobs to prevent falling asleep webconfigurator or this is more fundamental timecounter problems?

                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 685818 usec to 353871 usec for pid 24 (syncer)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 685818 usec to 353871 usec for pid 24 (syncer)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 17 usec to 8 usec for pid 5 (sctp_iterator)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 18 usec to 9 usec for pid 5 (sctp_iterator)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 182 usec to 93 usec for pid 15 (usb)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 164420 usec to 83927 usec for pid 4 (cam)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 5 usec to 2 usec for pid 2 (crypto)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 19805 usec to 10109 usec for pid 14 (geom)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 21765 usec to 11109 usec for pid 14 (geom)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 1094 usec to 558 usec for pid 14 (geom)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 7510 usec to 3833 usec for pid 14 (geom)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 10 usec to 5 usec for pid 13 (ng_queue)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 15 usec to 8 usec for pid 13 (ng_queue)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 33 usec to 17 usec for pid 12 (intr)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 928 usec to 474 usec for pid 12 (intr)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 949204 usec to 490190 usec for pid 12 (intr)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 1790 usec to 1195 usec for pid 12 (intr)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 10823 usec to 5572 usec for pid 1 (init)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 20126323 usec to 10274286 usec for pid 1 (init)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 10823 usec to 5572 usec for pid 1 (init)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 10 usec to 5 usec for pid 10 (audit)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 42471156539 usec to 21679250280 usec for pid 0 (kernel)
                          
                          
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 7 usec to 3 usec for pid 0 (kernel)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 13 usec to 6 usec for pid 0 (kernel)
                          Mar 25 15:08:27	kernel		calcru: runtime went backwards from 9 usec to 4 usec for pid 0 (kernel)
                          
                          
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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            kern.timecounter.hardware is still set to ACPI-fast?

                            john_wickJ 1 Reply Last reply Reply Quote 0
                            • john_wickJ
                              john_wick @stephenw10
                              last edited by john_wick

                              @stephenw10 Work stable last hours

                              [2.4.4-RELEASE][root@pfSense.localdomain]/root: sysctl kern.timecounter
                              kern.timecounter.tsc_shift: 1
                              kern.timecounter.smp_tsc_adjust: 0
                              kern.timecounter.smp_tsc: 0
                              kern.timecounter.invariant_tsc: 0
                              kern.timecounter.fast_gettime: 1
                              kern.timecounter.tick: 1
                              kern.timecounter.choice: i8254(0) ACPI-fast(900) HPET(950) TSC-low(800) dummy(-1000000)
                              kern.timecounter.hardware: ACPI-fast
                              kern.timecounter.alloweddeviation: 5
                              kern.timecounter.stepwarnings: 0
                              kern.timecounter.tc.i8254.quality: 0
                              kern.timecounter.tc.i8254.frequency: 1193182
                              kern.timecounter.tc.i8254.counter: 23746
                              kern.timecounter.tc.i8254.mask: 65535
                              kern.timecounter.tc.ACPI-fast.quality: 900
                              kern.timecounter.tc.ACPI-fast.frequency: 3579545
                              kern.timecounter.tc.ACPI-fast.counter: 12995060
                              kern.timecounter.tc.ACPI-fast.mask: 16777215
                              kern.timecounter.tc.HPET.quality: 950
                              kern.timecounter.tc.HPET.frequency: 100000000
                              kern.timecounter.tc.HPET.counter: 2672335151
                              kern.timecounter.tc.HPET.mask: 4294967295
                              kern.timecounter.tc.TSC-low.quality: 800
                              kern.timecounter.tc.TSC-low.frequency: 1199698926
                              kern.timecounter.tc.TSC-low.counter: 2441661706
                              kern.timecounter.tc.TSC-low.mask: 4294967295
                              
                              
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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                You could try the TSC-low timecounter also if you#re still seeing issues. That is lower quality though.

                                Steve

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                                • john_wickJ
                                  john_wick @stephenw10
                                  last edited by john_wick

                                  @stephenw10 said in PFSense 2.4.4 not responding at console and web interface CRITICAL BUG! HELP!:

                                  That is lower quality though.

                                  Last hours work stable :) Thank you for the professional help from expert its helps for my case!
                                  Fought this problem for several months, there was no desire to leave PfSense.
                                  This is my first experience with BSD systems. Several years watched pfsense and not in vain awesome project

                                  What you mean That is lower quality though?
                                  I have enother qestion about VM cputime (units) what optimal recomended value for PFsense in KVM?

                                  Does it make sense to increase the frequency or processor time for more stable operation

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    The quality value shown in brackets denotes the accuracy of the timecounter source which is why HPET was chosen by default. That can be a problem when all the hardware is virtual, some may be virtualised better than others for whatever reason.

                                    I can't really advice you on KVM settings directly. I would think anything that is different to the host CPU is going to require more processing from the hypervisor. Passing CPU cores directly to the VM is probably better. But as I say I don't use KVM so that's speculation. I'm sure there are others here who can give better advice there.

                                    Steve

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                                    • john_wickJ
                                      john_wick @stephenw10
                                      last edited by

                                      @stephenw10 Hi Stephen. UI and console was resopnsive after 15 hours and stable work

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Cool. So which timecounter did you end up using for reference?

                                        Steve

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                                        • john_wickJ
                                          john_wick @stephenw10
                                          last edited by john_wick

                                          @stephenw10 I just add kern.timecounter.hardware=ACPI-fast from web UI in tunables and reboot the PFsense VM :)

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