Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Netgate SG-3100 LAN Address Changes To A VLAN Address

    Scheduled Pinned Locked Moved Official Netgate® Hardware
    61 Posts 5 Posters 9.8k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • H
      hpspar05 @chrismacmahon
      last edited by

      @chrismacmahon I got an update from UniFi just now, I know I'm slow to understanding this stuff but it seems that they are saying that there's a configuration issue/errors with the UniFi controller when using other firewalls with their stuff. But I see many people/companies using the same combination of netgate and uniFi, so what's going on with my situation/configuration? UniFi is seemingly saying use their products and you won't have the problem you're having.

      "Nikita B (Ubiquiti Networks Help Center)
      Apr 10, 12:55 PDT
      Hi,

      Unifi Switch and the UAP's are Layer 2 devices. They cannot be used for assigning the ip address to the clients. It needs to have a DHCP server/router for transferring the IP.

      The cloud key controller will only host the controller and is not capable of assigning DHCP IP.

      You can only assign static IP to client devices if you have USG connected in your network.
      More info on USG : https://www.ubnt.com/unifi-switching-routing/usg/

      Thanks!
      Nikita B
      Ubiquiti Networks

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        That makes no sense at all, they are not addressing the issue you are seeing there.
        What question did you send to them to generate that response?

        Steve

        H 2 Replies Last reply Reply Quote 0
        • H
          hpspar05 @stephenw10
          last edited by

          @stephenw10 They asked me for this stuff from the switch first, then after a few day I got that reply I sent earlier.

          Stanley S (Ubiquiti Networks Help Center)
          Apr 7, 02:18 PDT
          Hi Levidholman,

          Please share the system config file and support file.

          You can get them from below path,

          Settings >> Maintenance >> Download support info

          Settings >> Maintenance >> Show system config, take the screenshot of it and share it here.

          Thanks!
          Stanley S
          Ubiquiti Networks

          1 Reply Last reply Reply Quote 0
          • H
            hpspar05 @stephenw10
            last edited by

            @stephenw10 And these,

            Nikita B (Ubiquiti Networks Help Center)
            Apr 10, 13:14 PDT
            Hi,

            The uniFi Devices that you have are not capable of assigning the IP address (USW 8 60W and UAP SHD).
            You'll need to check Netgate firewall if that provides DHCP IP to the end users.

            Thanks!
            Nikita B
            Ubiquiti Networks

            Levidholman
            Apr 10, 13:08 PDT
            I not an advanced user, I’m a complete novice, I don’t know what you are trying to tell me the problem is or what I need to do to fix the issue I’m having. Can you layout for me what I need to do or change in my net work that’s causing the problem? My network is this Netgate SG-3100 pfsense firewall – UniFi switch 8 60W - UniFi switch 8 – UniFi SHD AP, I take it that the issue is within the configuration in the UniFi controller and Netgate firewall? What do I need to do? Thanks

            1 Reply Last reply Reply Quote 0
            • chrismacmahonC
              chrismacmahon
              last edited by

              What device is assigning the address 172.16.80.10 address?

              Need help fast? Our support is available 24/7 https://www.netgate.com/support/

              Do Not PM For Help!

              H 1 Reply Last reply Reply Quote 0
              • H
                hpspar05 @chrismacmahon
                last edited by

                @chrismacmahon The 3100, I setup all four of the VLAN addtresses in the 3100 first then I went to UniFi controller and put the VLAN tags there like Tom Lawrence did in his YouTube tutorial.

                1 Reply Last reply Reply Quote 0
                • chrismacmahonC
                  chrismacmahon
                  last edited by

                  Is 172.16.80.10 a static address or part of a DHCP pool

                  Need help fast? Our support is available 24/7 https://www.netgate.com/support/

                  Do Not PM For Help!

                  H 2 Replies Last reply Reply Quote 0
                  • H
                    hpspar05 @chrismacmahon
                    last edited by

                    @chrismacmahon A static address.

                    1 Reply Last reply Reply Quote 0
                    • chrismacmahonC
                      chrismacmahon
                      last edited by

                      pfSense is setup the way you have asked for it to happen.

                      The display in Unifi is most likely correct for how you have it setup as well.

                      We don't know enough about unifi to provide you additional troubleshooting steps.

                      The display in the Unifi Software might just be a display issue; that should have 0 impact on the SG-3100 functions.

                      There is not much more we can do from our end here.

                      Need help fast? Our support is available 24/7 https://www.netgate.com/support/

                      Do Not PM For Help!

                      1 Reply Last reply Reply Quote 0
                      • H
                        hpspar05 @chrismacmahon
                        last edited by

                        @chrismacmahon it’s the start of the DHCP VLAN pool, sorry.

                        1 Reply Last reply Reply Quote 0
                        • chrismacmahonC
                          chrismacmahon
                          last edited by

                          Then you have a wire configured wrong in your network.

                          If you go diagnostics - interfaces what interface has the IP of 172.16.80.10

                          Need help fast? Our support is available 24/7 https://www.netgate.com/support/

                          Do Not PM For Help!

                          H 2 Replies Last reply Reply Quote 0
                          • H
                            hpspar05 @chrismacmahon
                            last edited by

                            @chrismacmahon it’s early lol, that address 172.16.80.10/24 is the static address I came up with.

                            1 Reply Last reply Reply Quote 0
                            • H
                              hpspar05 @chrismacmahon
                              last edited by

                              @chrismacmahon I made 4 VLAN addresses in the 3100, 172.16.50.10; 172.16.60.10; 172.16.70.10; and 172.16.80.10 all are /24. The VLAN tags are 50; 60; 70; and 80. Those tags are what I put into UniFi to point back to.

                              1 Reply Last reply Reply Quote 0
                              • chrismacmahonC
                                chrismacmahon
                                last edited by

                                @chrismacmahon said in Netgate SG-3100 LAN Address Changes To A VLAN Address:

                                pfSense is setup the way you have asked for it to happen.
                                The display in Unifi is most likely correct for how you have it setup as well.
                                We don't know enough about unifi to provide you additional troubleshooting steps.
                                The display in the Unifi Software might just be a display issue; that should have 0 impact on the SG-3100 functions.
                                There is not much more we can do from our end here.

                                Need help fast? Our support is available 24/7 https://www.netgate.com/support/

                                Do Not PM For Help!

                                H 4 Replies Last reply Reply Quote 0
                                • H
                                  hpspar05 @chrismacmahon
                                  last edited by

                                  @chrismacmahon sorry, I get your point now, y’all are done, thanks for your help anyway.

                                  1 Reply Last reply Reply Quote 0
                                  • H
                                    hpspar05 @chrismacmahon
                                    last edited by

                                    @chrismacmahon I know you are done with my issue, just some screenshots of my pfsense and UniFi Screenshot_2019-04-11 pfSense localdomain - Interfaces LAN (mvneta1).png Screenshot_2019-04-11 pfSense localdomain - Services DHCP Server LAN.png Screenshot_2019-04-11 pfSense localdomain - Interfaces Interface Assignments.png Screenshot_2019-04-11 pfSense localdomain - Interfaces VLANs.png

                                    1 Reply Last reply Reply Quote 0
                                    • chrismacmahonC
                                      chrismacmahon
                                      last edited by

                                      That's the LAN interface, what are the other interfaces (don't need the dhcp page, just the interfaces).

                                      Need help fast? Our support is available 24/7 https://www.netgate.com/support/

                                      Do Not PM For Help!

                                      H 1 Reply Last reply Reply Quote 0
                                      • H
                                        hpspar05 @chrismacmahon
                                        last edited by

                                        @chrismacmahon and UniFi. Screenshot_2019-04-11 UniFi.png Screenshot_2019-04-11 UniFi(1).png Screenshot_2019-04-11 UniFi(2).png Screenshot_2019-04-11 UniFi(3).png Screenshot_2019-04-11 UniFi(4).png Screenshot_2019-04-11 UniFi(5).png Screenshot_2019-04-11 UniFi(6).png

                                        1 Reply Last reply Reply Quote 0
                                        • H
                                          hpspar05 @chrismacmahon
                                          last edited by

                                          @chrismacmahon last bit of UniFi. Screenshot_2019-04-11 UniFi(7).png Screenshot_2019-04-11 UniFi(8).png Screenshot_2019-04-11 UniFi(9).png Screenshot_2019-04-11 UniFi(10).png Screenshot_2019-04-11 UniFi(11).png

                                          1 Reply Last reply Reply Quote 0
                                          • H
                                            hpspar05 @chrismacmahon
                                            last edited by

                                            @chrismacmahon Just the interfaces screenshots have been uploaded already if I'm not mistaken.

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.