Netgate SG-3100 LAN Address Changes To A VLAN Address

[hpspar05]

@chrismacmahon last bit of UniFi.

[hpspar05]

@chrismacmahon Just the interfaces screenshots have been uploaded already if I'm not mistaken.

[chrismacmahon]

Sorry if I was not clear, I would like to see what ip's are tied to what interface.

Diagnostics - interfaces should get me all that information.

[hpspar05]

@chrismacmahon I don't see the "Interfaces" option under the diagnostic tab. Where do I go for the info you're asking about in pfsense?

[chrismacmahon]

oh wow, I need more coffee. Sorry, Status - Interfaces

[hpspar05]

@chrismacmahon Ummm, that's showing a lot more info than I think is cool for this venue, Lol is there another way I can get that information Chris?

[chrismacmahon]

I don't need to see the WAN interface, the rest has already been provided (mac address, and some RFC1918 space). Feel free to omit "WAN"

[hpspar05]

@chrismacmahon

[stephenw10]

Just to be clear the issue you are looking to address here is that the Unifi 'Show Clients' page displays the SG-3100 as being on different subnets with different IPs addresses correct?

I still think that it most likely not a problem at all. The SG-3100 has interfaces, and hence IPs, in all those subnets.

Steve

[hpspar05]

@stephenw10 Correct. I'm concerned that something else besides a uniFi controller dashboard display "anomaly" or flaw in either the 3100 an/or UniFi is at play. If it's just a UniFi ain't playing or unifying well with others :) so to speak, then maybe I can go with that and hope that and update somewhere in the future will clear this issue up.

[stephenw10]

If it was showing an IP address on the SG-3100 attached to the wrong subnet that might be a problem but as far as I can see it's showing the IP address correctly for whichever interface/subnet is displayed.
As I said if it showed an entry for every interface the SG-3100 had, in each subnet, that would also seem perfectly OK to me. It seems to have some code to prevent that and show only one interface/IP and however that works it seems to be chosing an interface at random.

I'm not sure why Unifi support are asking you about DHCP here since that has nothing to do with this issue other than perhaps if you use a Ubiquity gateway device they can pull the DHCP data from that.

Steve

[hpspar05]

@stephenw10 I'm following you on that. I think UniFi is being lazy or just trying to get me to buy their gateway and I believe now that the UniFi controller software may have issues, but I don't know enough for that so I'm depending on you guys, Netgate and UniFi to help me understand and hopefully put my mind at rest so that I don't return anymore produces for fear of something is wrong with them.:)

[hpspar05]

@stephenw10 I got a doctors appointment so, am I secure on the 3100 firewall side of things as far as my pfsense configuration is concerned? And this issue is some kind of UniFi software issue that does effect my network security?

[stephenw10]

As far as I can see this is simply the way the data is displayed. I don't believe you have an issue there at all.

If you did it would all be internal anyway, no WAN side risk. I would also expect to see far more disruption if you actually had VLANs connected incorrectly somewhere.

Steve

[hpspar05]

@stephenw10 ok Steve, if something happens to my network I’m coming to live with you and use your computers, I know your is Lol. And I’ll keep a hold of the 3100... For Now;) Thanks for all you guys help, UniFi hasn’t been or shown much help which is concerning. I’m thinking about looking elsewhere for some networking and AP gear, it’s about principles and good customer service for me. They have some awesome AP’s but I’ll be more than willing to return their gear for a better user experience and customer support. Thanks once again.

[athurdent]

@hpspar05 My pfSense VM shows up in the UniFi controller with all it's MAC addresses and IPs in the different VLANs it's connected to. So do other devices that have more than one interface. That's normal if you use UniFi switches.
Your pfSense won't show up as a gateway in the topology, though. Only the USG does if you have one connected.

[hpspar05]

@stephenw10 Just got this email from UniFi.

[hpspar05]

@athurdent Hey thanks for the info.

[athurdent]

@hpspar05 No problem, happy to help! If you encounter any other problems with UniFi equipment, you can always visit their forums. Their support is also partly community driven, and like the nice Netgate folks here, their devs are also active in the forums, helping people.