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    New installation strange behavior - I can access web interface. however, I can't ping to the device

    Problems Installing or Upgrading pfSense Software
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    • P
      popeel-SSH
      last edited by

      Dear JeGr,

      In normal behavior rule disabling and enabling is instant affect on firewalls. Once I disable the above rule the firewall need a full power cycle to affect the rule. Is there any easy way of doing this may be restart services ???

      Thanks in advanced

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      • JeGrJ
        JeGr LAYER 8 Moderator
        last edited by

        @popeel-SSH said in New installation strange behavior - I can access web interface. however, I can't ping to the device:

        Once I disable the above rule the firewall need a full power cycle to affect the rule. Is there any easy way of doing this may be restart services ???

        Which rule do you refer to? All normal pf-based firewall rules don't require a powercycle. In fact the only time I need to restart is an update?

        Don't forget to upvote ๐Ÿ‘ those who kindly offered their time and brainpower to help you!

        If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

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        • P
          popeel-SSH
          last edited by

          @JeGr said in New installation strange behavior - I can access web interface. however, I can't ping to the device:

          All normal pf-based firewall rules don't require a powercycle. In fact the only time I need to restart is an update?

          Second rule on the picture ICMP any rule. Once I enable it I can ping and then I disable it . still I can ping to the firewall. However, with one reboot will stop ping that means the rule affected after reboot. Tried few different times.

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          • johnpozJ
            johnpoz LAYER 8 Global Moderator
            last edited by johnpoz

            you clearly do not need to reboot, your rules just need to be reloaded, which what happens when you click apply

            blockping.png

            My guess is since your using an alias, which only get updated every 5 minutes you would have to wait for the alias to get populated.

            You can also see that rule has been triggered by the counter next to the rule
            ruletriggered.png

            Other thing to keep in mind when adding/changing rules - is possible states that already exist, you would have to wait for the states to timeout, closed or kill them.

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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            • P
              popeel-SSH
              last edited by

              Unfortunately, mine isn't behave like that. I left for hours and still I can ping. Only solutions are either use States and reset or reboot.

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              • P
                popeel-SSH
                last edited by

                Further for your info, It's not the alias causing this as I have already tried with one host IP and the behavior still the same.

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                • johnpozJ
                  johnpoz LAYER 8 Global Moderator
                  last edited by johnpoz

                  When you click apply monitor the reload.. You sure your rules are actually being reloaded?

                  Look at you full rule set after you apply
                  https://docs.netgate.com/pfsense/en/latest/firewall/viewing-the-full-pf-ruleset.html

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                  • P
                    popeel-SSH
                    last edited by

                    @johnpoz said in New installation strange behavior - I can access web interface. however, I can't ping to the device:

                    You sure your rules are actually being reloaded?
                    Look at you full rule set after you apply

                    It has reloaded fine without any issues and output to pfctl -vvsr doesn't show the rule as I have already disable it.

                    Still I can ping to the firewall. What I have find was still there is a connection in States table for my ip to the firewall ip icmp connection.

                    Looks like pfsense doesn't remove existing connections with the firewall rule disabling. However, it does work when I enable rule to get the traffic pass through like I said before ping keep the connection until next reboot or reset states table.

                    I have tried this with 3 different hardware.

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                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator
                      last edited by johnpoz

                      @popeel-SSH said in New installation strange behavior - I can access web interface. however, I can't ping to the device:

                      still there is a connection in States table for my ip to the firewall ip icmp connection.

                      Yeah - if you have an existing rule that allowed the ping - state created... Then new rule that blocks, if the state is still there you have to remove that state!

                      States are looked at before rules - this is how a stateful firewall works!

                      here created a block rule for ping - pinging away... See the state.. Then delete the state and bam no more pings

                      state.png

                      now deleted the rule and bam pings start working again
                      deleterule.png

                      auto flushing of states on rule changes/additions/deletions could be a BAD thing.. And cause all kinds of issues depending on the rules in place, etc.. You could kill the connections on things you did not mean to stop... So the person admin the firewall should understand this... And if some change to rules is made that might have states that allow - just be like surgeon and kill only the specific states. Or sure you could use a HAMMER and reset ALL of them... But this could really piss off a lot of users, etc.

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                      • P
                        popeel-SSH
                        last edited by

                        @johnpoz said in New installation strange behavior - I can access web interface. however, I can't ping to the device:

                        And if some change to rules is made that might have states that allow - just be like surgeon and kill only the specific states. Or sure you could use a HAMMER and reset ALL of them... But this could really piss off a lot of users, etc.

                        This is what I understand of this pfsense firewall. However, I have used CISCO and Juniper before and the behaviour is diferent. They flush the connections (only related connections) as soon I disable the rule.

                        Pfsense do not do that as we might need to find the rule and delete that.

                        I am still learning this firewall and Thanks for your help and much appriciated.

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                        • JeGrJ
                          JeGr LAYER 8 Moderator
                          last edited by

                          @popeel-SSH said in New installation strange behavior - I can access web interface. however, I can't ping to the device:

                          Pfsense do not do that as we might need to find the rule and delete that.

                          Nope, just think about stateful rules work. It doesn't block at once if you add a block rule and have a working connection state established. BUT if that state expires/gets closed it blocks any new attempt. But you can also see that it works the other way round:

                          • add a block ICMP rule for your internal IP only so you cannot ping pfSense' LAN interface
                          • save and apply ruleset
                          • start a ping on your desktop
                          • disable the block rule
                          • hit apply
                          • wait a moment ... ha! pings start!
                          • now enable the block again
                          • hit apply
                          • -> ping continues, as the "state" for icmp allows that ping to continue. Open up another window and run a ping there - oops, no ping! but the other still continues!
                          • close second window
                          • cancel the continuous ping in window 1
                          • ping again - oh no ping! (as the state has "expired" or more specific, the "new" ping can't create a state anymore as it is blocked now)

                          So with it going from "no ping" to "ping" that's your case: it was reloaded and activated immediatly. Other way round it was also active but you could only see that in the second window, as the first one had an active unexpired state. :)

                          Don't forget to upvote ๐Ÿ‘ those who kindly offered their time and brainpower to help you!

                          If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

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                          • P
                            popeel-SSH
                            last edited by

                            @JeGr said in New installation strange behavior - I can access web interface. however, I can't ping to the device:

                            no ping" to "ping" that's your case:

                            Thanks and it does explain everything .... You are a star.

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