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    Package manager unable to communicate to pfsense.com

    Scheduled Pinned Locked Moved pfSense Packages
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    • L
      LeeWright
      last edited by

      Hello. (hope I have posted this in the correct section. Admin please feel free to move if not)

      First off I am new to PFsense so please go easy on me.

      I have pfsense 2.1 running on a watchguard x750e in my home network rack.

      It all seems to be working fine and has been up for a few days routing traffic fine. I have internet connection on all of my devices.

      When I check for available packages I am getting an error message saying it is unable to communicate with pfsense.com. I can ping pfsense.com from the web interface with the below results.

      --- pfsense.com ping statistics ---
      3 packets transmitted, 3 packets received, 0.0% packet loss
      round-trip min/avg/max/stddev = 125.132/125.438/125.935/0.355 ms

      I have looked around online and can see others have also had this problem. However these fixes don't seem to be working for me.

      So far I have ran the below command in the shell to change pfsense's prefferance from IPv6 to IPv4

      env ip6addrctl_enable="yes" ip6addrctl_policy="prefer_ipv4" /etc/rc.d/ip6addrctl start

      I have also disabled DHCP6 on my WAN.

      I have ensured my DNS settings in system/general setup are correct. I have 2 DNS serves listed 8.8.8.8 & 8.8.4.4 both using my WAN PPPOE interface as the gateway.

      Turned it off and on several time, had a beer and scratched my head. But still getting the same error.

      If anyone could assist with this I would be very grateful.

      Thanks

      Lee

      GertjanG 1 Reply Last reply Reply Quote 0
      • L
        LeeWright
        last edited by

        Further to this I have also tried changing the package server URL in http://my_pfsense/pkg_mgr_settings.php to http://packages.pfsense.org but with no joy

        1 Reply Last reply Reply Quote 0
        • jimpJ
          jimp Rebel Alliance Developer Netgate
          last edited by

          Back out any manual changes you have made and run through the suggestions here:

          https://docs.netgate.com/pfsense/en/latest/install/upgrade-troubleshooting.html#cli-troubleshooting

          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

          Need help fast? Netgate Global Support!

          Do not Chat/PM for help!

          L 1 Reply Last reply Reply Quote 1
          • L
            LeeWright @jimp
            last edited by

            @jimp thanks for your reply.

            I have started to run through this guide however when entering command pkg-static update -f it is coming back with command not found.

            I also tried the command for the public key download however it is coming back with no such file or directory.

            1 Reply Last reply Reply Quote 0
            • GertjanG
              Gertjan @LeeWright
              last edited by Gertjan

              Hi,

              @LeeWright said in Package manager unable to communicate to pfsense.com:

              When I check for available packages

              And even when you see the packages, they are for 2.3.5 (maybe) if not only for 2.4.4.
              So : to make a long story short : packages ? Ok, but only if your pfSense is recent, today that will be 2.4.4.

              Ok to keep an ancient version (2.1 !! - I guess @jimp didn't saw the version), although for security reason I advice you to disconnect it from the Internet all together. That version will be fine to connect the copy machine to the coffee dispenser - nothing more.
              The "package problem" would be solved then also.

              Btw : the "package server" is not accessible on pfsense.com (redirected to netgate.com) and when you find the real package update server, you find out that that one doesn't reply to reply anyway (as stated many (more ?!) times on this forum already).

              No "help me" PM's please. Use the forum, the community will thank you.
              Edit : and where are the logs ??

              1 Reply Last reply Reply Quote 0
              • jimpJ
                jimp Rebel Alliance Developer Netgate
                last edited by

                I didn't notice it was 2.1.

                We shut off packages for versions older than 2.3 a long time ago.

                You need to upgrade.

                Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                Need help fast? Netgate Global Support!

                Do not Chat/PM for help!

                1 Reply Last reply Reply Quote 0
                • johnpozJ
                  johnpoz LAYER 8 Global Moderator
                  last edited by

                  where did you even find a 2.1 copy? Clearly these old versions are no long hosted by pfsense/netgate - so you have no idea what might have been done to that image.

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                  1 Reply Last reply Reply Quote 0
                  • L
                    LeeWright
                    last edited by

                    thanks for all the replies. I will have a look at updating to a newer version ASAP. I was having problems flashing version 8 of the watch guard BIOS but will give it another try.

                    1 Reply Last reply Reply Quote 0
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