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    Can't get into my hosts Help Desk.

    Scheduled Pinned Locked Moved General pfSense Questions
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    • T
      Toolcrazy
      last edited by

      And yes, I have contacted them and they insist that there isn't anything wrong. So, my second thought is my PFSense box is blocking the app. I try and get to the site and get this.

      Fatal error: Call to undefined function mcrypt_get_iv_size() in /home/adrianc/public_html/secure/helpdesk/includes/functions.php on line 3453

      I have both Snort and Squid running. I tried shutting them down and it didn't seem
      to make a difference. I realize that this is a very broad question, but I more looking
      for what direction I should be taking. Now, I know it is my PFSense box, because my
      desktop, phone and tablet all do the same thing with the same error.

      TIA Steve

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        That looks like a code error in the helpdesk app. It's referencing a function that has not been defined yet.

        I assume that is some webapp you're accessing remotely?

        Nothing pfSense can do about that.

        Steve

        1 Reply Last reply Reply Quote 0
        • kiokomanK
          kiokoman LAYER 8
          last edited by kiokoman

          you should insist with your help desk. tell them to call this adrianc 😂 😂 and suggest them to install/check php mcrypt 🤣
          this can't be a pfsense box problem 🙅 🙅

          did you try with your phone with 3g/4g/lte connection or only wifi ? if it does not work with your cell phone service provider you have proof it's not the pfsense

          ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
          Please do not use chat/PM to ask for help
          we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
          Don't forget to Upvote with the 👍 button for any post you find to be helpful.

          1 Reply Last reply Reply Quote 1
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