SG3-3100 fails reboot after latest pfSense update
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Recently purchased unit for a school to manage VLANs. Running fine for about a month. Installed latest update today which said it was successful, but the reboot fails - all 3 lights blinking blue rapidly for hours. Tried cycling power -no change. Tried system reset - no change. How do I get a warranty replacement?
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@GregK said in SG3-3100 fails reboot after latest pfSense update:
How do I get a warranty replacement?
Did you contact support?
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I do not have paid support. Is that required to get a replacement under warranty?
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No. You do not need paid support for hardware issues.
But the first thing you need to do is get a serial console connected and see what is being displayed there.
https://docs.netgate.com/pfsense/en/latest/solutions/sg-3100/connect-to-console.html
That will be the first thing we'll ask you to do there.
Paste the output here or in the ticket you create at https://go.netgate.com/
