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@kevindd992002 It will be a while before I can truly experiment. I won't actually have a UPS again for several weeks.
However, I just brought my Synology up and noticed that I didn't not receive an email indicating that the nut server was not available. Previously I always received notification from the Synology when the nut server went offline so there may indeed be an issue with newer the DSM versions.
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I recently bought a new UPS to replace the smaller Cyberpower unit I was using. The model is an APC SMT1000C. And while NUT detects it fine when hooked up via USB, I'm unable to get any runtime or load information. All I see is the battery charge and a the runtime which is either 0:00:00 or 0:00:-1. The UPS itself is functioning fine -- I can see the actual projected runtime on the unit's display screen including a bunch of additional status information.
I'm curious if anyone knew of anything I can try to get this additional information to display inside the NUT package in pfSense? I suppose there is the option to buy the add-in network management card and use SNMP, but it would be great if I could things working over USB.
Thanks in advance for your help, I really appreciate it.
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@tman222 Which driver are you using?
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@dennypage said in NUT package:
@tman222 Which driver are you using?
Hi @dennypage - I'm using the usbhid driver. Is this the correct one, or should I try another? I did do a bit more reading and was left with the impression that the reason I wasn't seeing all the information was the current lack of Modbus support in NUT. Could that be the case?
This is all I see under UPS Status:
Name: ups@localhost Summary status: On line Runtime (H:M:S): 0:00:-1 Battery charge: 100% Battery voltage: 26.3Thanks again.
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@tman222 said in NUT package:
I did do a bit more reading and was left with the impression that the reason I wasn't seeing all the information was the current lack of Modbus support in NUT. Could that be the case?
If I had to guess, yes that would be the issue. I just ordered a SMX from APC, so I'll have a look shortly. All my other UPSs are on a moving truck somewhere...
I do have an AP9631 on order as well. If I can't get it working with USB, I'll also try SNMP.
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@dennypage said in NUT package:
@tman222 said in NUT package:
I did do a bit more reading and was left with the impression that the reason I wasn't seeing all the information was the current lack of Modbus support in NUT. Could that be the case?
If I had to guess, yes that would be the issue. I just ordered a SMX from APC, so I'll have a look shortly. All my other UPSs are on a moving truck somewhere...
I do have an AP9631 on order as well. If I can't get it working with USB, I'll also try SNMP.
Thanks @dennypage - I also decided today to go ahead and order the APC AP9630 add-on network card so I can use SNMP instead as it looks like that I won't be able to get USB fully working.
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I previously had NUT install & talking to my UPS just fine. All I had to do was select Local USB & USBHID driver & it worked perfectly. Unfortunately, I screwed up my config & locked myself out of pfSense so I restored a backup of the config, but now I can't get NUT to work again....
I've already tried the re-install package option. Any other suggestions?
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@bazzacad Did you go into UPS Settings and press Save?
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@tman222 FWIW, I'm up and running with the AP9631. I haven't had time to play with the USB, but I assume it won't work until Modbus support is added to NUT.
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@dennypage said in NUT package:
@bazzacad Did you go into UPS Settings and press Save?
Yes, I hit Save, still doesn't work.
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@bazzacad Have you rebooted since NUT install? Or unplugged and replugged the cable?
Can you post log entries please?
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@dennypage said in NUT package:
@bazzacad Have you rebooted since NUT install? Or unplugged and replugged the cable?
Can you post log entries please?
I tried unplug & re-plug and it didn't help.
I'll have to reboot after hours.
But here's the log. The "No such file or directory" looks promising...
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@dennypage said in NUT package:
@tman222 FWIW, I'm up and running with the AP9631. I haven't had time to play with the USB, but I assume it won't work until Modbus support is added to NUT.
Thanks @dennypage, that's good to know. I've actually got a AP9630 sitting next to me here as well. Planning to install in the next couple days so I can get the full information from the UPS via SNMP.
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@bazzacad I've seem some weird problems with packages re-installed after a restore. If reboot doesn't solve your issue, I would recommend removing the NUT package and re-installing it.
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@tman222 said in NUT package:
@dennypage said in NUT package:
@tman222 FWIW, I'm up and running with the AP9631. I haven't had time to play with the USB, but I assume it won't work until Modbus support is added to NUT.
Thanks @dennypage, that's good to know. I've actually got a AP9630 sitting next to me here as well. Planning to install in the next couple days so I can get the full information from the UPS via SNMP.
Installed the AP9630 last night -- all is working well now and I see the required information using NUT.
Only pain was getting a SSL cert installed on the UPS -- turns out one has to use the APC Network Management Card Security Wizard software to generate a .p15 cert file as the UPS doesn't seem to want to take any other format.
https://www.apc.com/shop/my/en/products/APC-Network-Management-Card-Security-Wizard-v1-0-4/P-SFNMCSECWIZ104
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@tman222 said in NUT package:
Only pain was getting a SSL cert installed on the UPS -- turns out one has to use the APC Network Management Card Security Wizard software to generate a .p15 cert file as the UPS doesn't seem to want to take any other format.
Yea, serious pain. I haven’t been able to accomplish it as I don’t have access to a Windows system. APC is ridiculously behind security wise. Be sure to update the firmware on the network card or you will be stuck with TLS 1.0.
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@dennypage said in NUT package:
@bazzacad I've seem some weird problems with packages re-installed after a restore. If reboot doesn't solve your issue, I would recommend removing the NUT package and re-installing it.
The reboot worked. ;-)
Thanks much -
@dennypage said in NUT package:
@tman222 said in NUT package:
Only pain was getting a SSL cert installed on the UPS -- turns out one has to use the APC Network Management Card Security Wizard software to generate a .p15 cert file as the UPS doesn't seem to want to take any other format.
Yea, serious pain. I haven’t been able to accomplish it as I don’t have access to a Windows system. APC is ridiculously behind security wise. Be sure to update the firmware on the network card or you will be stuck with TLS 1.0.
I was lucky enough that mine came with firmware 6.6.4 pre-installed so I already had support up to TLS 1.2. I did install 6.7.2 yesterday hoping I might see TLS 1.3, but alas still only 1.2.
One thing I did notice - I'm unable to over-write some of the UPS parameters: For instance if I try to overwrite battery.runtime.low under "Extra Arguments To Driver" I get a message in the syslog that this parameter is immutable. Have you run into this as well @dennypage ? Thanks in advance.
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@tman222 said in NUT package:
One thing I did notice - I'm unable to over-write some of the UPS parameters: For instance if I try to overwrite battery.runtime.low under "Extra Arguments To Driver" I get a message in the syslog that this parameter is immutable.
I haven't explored the SNMP implementation much yet, but I expect that you will want to change these variables in the UPS itself via Configuration->Shutdown in the NMC interface. You can probably also change them using SNMPv3, but I haven't tried.
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@dennypage said in NUT package:
@kevindd992002 It will be a while before I can truly experiment. I won't actually have a UPS again for several weeks.
However, I just brought my Synology up and noticed that I didn't not receive an email indicating that the nut server was not available. Previously I always received notification from the Synology when the nut server went offline so there may indeed be an issue with newer the DSM versions.
@dennypage , when do you think can you get back to troubleshooting this?
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