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    SG-2220 image download

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • B Offline
      bigsy
      last edited by

      Sign up (if you haven’t done so previously) and open a support ticket at https://go.netgate.com/support/login

      No support contract is needed for this.

      A 1 Reply Last reply Reply Quote 2
      • kiokomanK Offline
        kiokoman LAYER 8
        last edited by

        i think it's a temporary problem
        https://forum.netgate.com/topic/146707/temporary-problem

        ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
        Please do not use chat/PM to ask for help
        we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
        Don't forget to Upvote with the 👍 button for any post you find to be helpful.

        1 Reply Last reply Reply Quote 0
        • stephenw10S Online
          stephenw10 Netgate Administrator
          last edited by

          Hmm, I think that's probably for 2.5 snapshots only. I'm not aware of any issues with the regular pkg servers.

          However I would certainly just restore directly to a 2.4.4p3 image in this case. There were some issues coming from 2.3.X before 2.3.4 and though most are now resolved it's pointless to try when you can go straight to current.

          Steve

          kiokomanK A 2 Replies Last reply Reply Quote 1
          • A Offline
            AEITS_Inc @bigsy
            last edited by

            @bigsy said in SG-2220 image download:

            Sign up (if you haven’t done so previously) and open a support ticket at https://go.netgate.com/support/login

            No support contract is needed for this.

            Tried to login with my old customer care credentials, and it didn't work. I'm still awaiting my lost password email.

            1 Reply Last reply Reply Quote 0
            • kiokomanK Offline
              kiokoman LAYER 8 @stephenw10
              last edited by

              @stephenw10
              You are right i checked my 2.4.4 and it's working
              I didn't see any 2.4.4 folder so i was thinking it was the case but it's probably using the 2.4.0 or master folder

              ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
              Please do not use chat/PM to ask for help
              we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
              Don't forget to Upvote with the 👍 button for any post you find to be helpful.

              1 Reply Last reply Reply Quote 0
              • A Offline
                AEITS_Inc @stephenw10
                last edited by

                @stephenw10 said in SG-2220 image download:

                Hmm, I think that's probably for 2.5 snapshots only. I'm not aware of any issues with the regular pkg servers.

                However I would certainly just restore directly to a 2.4.4p3 image in this case. There were some issues coming from 2.3.X before 2.3.4 and though most are now resolved it's pointless to try when you can go straight to current.

                Steve

                Know where I can get the image to use?

                When I logged into the portal I used when I received the following:

                "Access Denied

                You have no access to Folder USB Memstick Installer Image (https://portal.pfsense.org/firmware/memstick). Visit order page to order additional subscriptions."

                Since the pfSense Gold has gone away, there really isn't a subscription to order.

                1 Reply Last reply Reply Quote 0
                • kiokomanK Offline
                  kiokoman LAYER 8
                  last edited by

                  you need to open a ticket, they will send it/give a link for it to you

                  ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
                  Please do not use chat/PM to ask for help
                  we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
                  Don't forget to Upvote with the 👍 button for any post you find to be helpful.

                  A 1 Reply Last reply Reply Quote 0
                  • A Offline
                    AEITS_Inc @kiokoman
                    last edited by

                    @kiokoman said in SG-2220 image download:

                    you need to open a ticket, they will send it/give a link for it to you

                    Just created an account using my old credentials. Apparently I was purged from the system at some point.

                    Awaiting a response now.

                    Thanks

                    1 Reply Last reply Reply Quote 0
                    • A Offline
                      AEITS_Inc
                      last edited by

                      Response received, and image file downloaded.

                      Will attempt a restore tomorrow.

                      1 Reply Last reply Reply Quote 0
                      • A Offline
                        AEITS_Inc
                        last edited by

                        Restored. There is an issue that has arisen, but I'll start another thread.

                        1 Reply Last reply Reply Quote 0
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