Netgate c2758 Crashing issue (2.4.4-RELEASE-p2)

tinfoilhat

Hello all,

I have recently experienced a downed network connection. The hardware was running but I was unable to connect to the
webGUI nor through serial. I physically restarted the device, at which time network functionality returned. I am able to log into the GUI and serial interface. I was presented with a warning that the device had recovered from a crash, with a link to the reports. Could someone please assist me in determining what might be the root cause of the crash? I am new to pfSense and not versed in ready the logs.

Dump header from device: /dev/label/swap0
Architecture: amd64
Architecture Version: 1
Dump Length: 75776
Blocksize: 512
Dumptime: Sun Sep 29 21:04:15 2019
Hostname: pfSense.xxxxxxxxxxxx
Magic: FreeBSD Text Dump
Version String: FreeBSD 11.2-RELEASE-p6 #4 ed5153fb2b9(factory-RELENG_2_4_4): Wed Dec 12 15:17:11 EST 2018
root@buildbot2.nyi.netgate.com:/build/factory-crossbuild-244/obj/amd64/bwlyKhYx/build/factory-c
Panic String: NMI indicates hardware failure
Dump Parity: 2188225072
Bounds: 2
Dump Status: good

Any help or insight would be greatly appreciated.
netgate-firewall-crash-repor_190930.zip

Thank You,

jimp

<2>NMI ISA 60, EISA 0
<2>I/O channel check, likely hardware failure.
panic: NMI indicates hardware failure
cpuid = 6
KDB: enter: panic

<2>NMI ISA 70, EISA 0
<2>I/O channel check, likely hardware failure.
panic: NMI indicates hardware failure
cpuid = 6
KDB: enter: panic

That message in the msgbuf.txt file says it all. Two are identical. Backtraces are all NMI. That can only be a hardware problem, unfortunately.

tinfoilhat

Thank you for the helpful insight.
I will look into replacing the hardware with a more current model.

Thanks again.