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    Hardware Failure

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • N
      ninjai
      last edited by

      Hi,

      I have a Netgate C2758 where I think the hardware is failing. Every once in a while lately it freezes and no response from console. What I'd really like to know though, is what is failing. If it's just RAM I'll just see if I can find replacement memory. Anyone able to understand the crash dumps to let me know what exactly is failing?

      Thanks!!

      Dump header from device: /dev/ada0s1b
        Architecture: amd64
        Architecture Version: 1
        Dump Length: 78336
        Blocksize: 512
        Dumptime: Sat Oct 26 06:16:05 2019
        Hostname: fw01.mydomain.local
        Magic: FreeBSD Text Dump
        Version String: FreeBSD 11.2-RELEASE-p10 #9 4a2bfdce133(RELENG_2_4_4): Wed May 15 18:54:42 EDT 2019
          root@buildbot1-nyi.netgate.com:/build/ce-crossbuild-244/obj/amd64/ZfGpH5cd/build/ce-crossbuild-244/pfS
        Panic String: NMI indicates hardware failure
        Dump Parity: 1159704370
        Bounds: 0
        Dump Status: good
      

      textdump.tar.0

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      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        NMI ISA 60, EISA 0
        I/O channel check, likely hardware failure.
        panic: NMI indicates hardware failure
        cpuid = 4
        KDB: enter: panic
        

        The errors indicate a hardware failure, but there isn't enough detail to say for sure what component since it's not a full MCE log, just an NMI. You might be able to go into the BIOS and get more detail from there.

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