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    Install ntopng conflict

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    23 Posts 4 Posters 2.1k Views
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Ok, it could be anything then. It's clearly pulled some packages from that 3rd party repo.... no clue what might have been broken.

      You need to get a serial console cable and re-install clean.

      Steve

      V 2 Replies Last reply Reply Quote 0
      • V
        Varnish @stephenw10
        last edited by

        @stephenw10 So you can't reinstall clean from the interface at all? Like i can access SSH..

        Fuck. Then i need to flash stuff and everything, i bought it with pfSense on it. Nothing else we can try? Where do the logs show up for services not starting?

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        • V
          Varnish @stephenw10
          last edited by

          @stephenw10 Nov 7 15:55:44 php /etc/rc.packages: The command '/usr/bin/fetch -o /usr/local/share/ntopng -T 5 https://geolite.maxmind.com/download/geoip/database/GeoLiteCity.dat.gz' returned exit code '1', the output was 'fetch: https://geolite.maxmind.com/download/geoip/database/GeoLiteCity.dat.gz: Not Found'
          Nov 7 15:55:45 php /etc/rc.packages: The command '/usr/bin/fetch -o /usr/local/share/ntopng -T 5 https://geolite.maxmind.com/download/geoip/database/GeoLiteCityv6-beta/GeoLiteCityv6.dat.gz' returned exit code '1', the output was 'fetch: https://geolite.maxmind.com/download/geoip/database/GeoLiteCityv6-beta/GeoLiteCityv6.dat.gz: Not Found'
          Nov 7 15:55:45 php /etc/rc.packages: The command '/usr/bin/fetch -o /usr/local/share/ntopng -T 5 https://download.maxmind.com/download/geoip/database/asnum/GeoIPASNum.dat.gz' returned exit code '1', the output was 'fetch: https://download.maxmind.com/download/geoip/database/asnum/GeoIPASNum.dat.gz: Not Found'
          Nov 7 15:55:45 php /etc/rc.packages: The command '/usr/bin/fetch -o /usr/local/share/ntopng -T 5 https://download.maxmind.com/download/geoip/database/asnum/GeoIPASNumv6.dat.gz' returned exit code '1', the output was 'fetch: https://download.maxmind.com/download/geoip/database/asnum/GeoIPASNumv6.dat.gz: Not Found'
          Nov 7 15:55:45 check_reload_status Syncing firewall
          Nov 7 15:55:45 php /etc/rc.packages: Successfully installed package: ntopng.
          Nov 7 15:55:45 pkg-static pfSense-pkg-ntopng-0.8.13_3 installed

          Latest logs after install on system.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Errors would be in the system log. Try starting it from Status > Services and then checking the log.

            You should really have access to the console anyway. If you ever get locked out of the GUI you will need it.

            Are you running from CF card or SSD? You could potentially reinstall in something else and move the driver back.

            Steve

            V 1 Reply Last reply Reply Quote 0
            • V
              Varnish @stephenw10
              last edited by Varnish

              @stephenw10 I'm no tech expert but i know the BIOS is very locked down and i have a CF card with pfSense that i saw inside and it's also a SSD disk in it.

              It seems like nothing happens thats new in the system logs when i try to start it. This is my latest logs:

              Nov 7 16:36:49 login login on ttyv0 as root
              Nov 7 16:38:20 sshd 52517 user admin login class [preauth]
              Nov 7 16:38:20 sshd 52517 user admin login class [preauth]
              Nov 7 16:38:20 sshd 52517 Accepted keyboard-interactive/pam for admin from 10.0.0.15 port 60832 ssh2
              Nov 7 16:41:01 ntopng [Prefs.cpp:1308] ERROR: Unable to locate scripts dir

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              • V
                Varnish
                last edited by

                My logs was sorted wrong, so this is the error:

                Nov 7 16:52:00 ntopng [Prefs.cpp:1308] ERROR: Unable to locate scripts dir

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  You could check to see if you have the same files/directories I have:

                  [2.5.0-DEVELOPMENT][admin@xtm800.stevew.lan]/root: find / -name "*ntop*"
/root/ntopng.core
/usr/local/www/ntopng_redirect.php
/usr/local/pkg/ntopng.inc
/usr/local/pkg/ntopng.xml
/usr/local/etc/rc.d/ntopng
/usr/local/etc/rc.d/ntopng.sh
/usr/local/bin/ntopng-geoip2update.sh
/usr/local/bin/ntopng
/usr/local/share/licenses/pfSense-pkg-ntopng-0.8.13_3
/usr/local/share/licenses/ntopng-3.8.d20190920,1
/usr/local/share/ntopng
/usr/local/share/ntopng/httpdocs/ssl/ntopng-cert.pem.dummy
/usr/local/share/ntopng/httpdocs/ssl/ntopng-cert.pem
/usr/local/share/ntopng/httpdocs/img/interaction-graph-icons/ntopng.png
/usr/local/share/ntopng/httpdocs/css/ntopng.css
/usr/local/share/ntopng/httpdocs/js/ntop.min.js.map
/usr/local/share/ntopng/httpdocs/js/cubism_ntop.v1.js
/usr/local/share/ntopng/httpdocs/js/ntop.min.js
/usr/local/share/ntopng/httpdocs/js/ntopng_utils.js
/usr/local/share/ntopng/httpdocs/js/ntopng_validators.js
/usr/local/share/ntopng/httpdocs/misc/ntopng-utils-manage-config.in
/usr/local/share/ntopng/httpdocs/misc/ntopng-utils-manage-config
/usr/local/share/ntopng/httpdocs/misc/ntopng_template_elk6.json
/usr/local/share/ntopng/httpdocs/misc/ntopng_template_elk.json
/usr/local/share/ntopng/httpdocs/misc/ntopng-add-user.sh
/usr/local/share/ntopng/scripts/lua/examples/ntop.lua
/usr/local/share/ntopng/scripts/lua/modules/ntop_utils.lua
/usr/local/share/pfSense-pkg-ntopng
/usr/local/include/glib-2.0/gio/gmountoperation.h
/etc/inc/priv/ntopng.priv.inc
/cf/conf/pkg_log_pfSense-pkg-ntopng.txt
/var/mail/ntopng
/var/run/ntopng.pid
/var/db/ntopng
/var/db/ntopng/ntopng.log
/var/db/ntopng/ntopng.log.4
/var/db/ntopng/ntopng.rdb
/var/db/ntopng/ntopng.log.3
/var/db/ntopng/2/rrd/ntop.rrd
/var/db/ntopng/ntopng.log.2
/var/db/ntopng/0/rrd/ntop.rrd
/var/db/ntopng/ntopng.log.5
/var/db/ntopng/ntopng.log.1

                  But really I would recommend you just don't install ntop-ng until you have re-intalled.

                  Steve

                  V 1 Reply Last reply Reply Quote 0
                  • V
                    Varnish @stephenw10
                    last edited by

                    @stephenw10 Computer is broke and the serial cable might take some time to arrive.

                    [2.4.4-RELEASE][admin@crapwifi.localdomain]/root: find / -name "ntop"
                    /etc/inc/priv/ntopng.priv.inc
                    /root/ntopng.core
                    /usr/local/bin/ntopng-geoipupdate.sh
                    /usr/local/bin/ntopng
                    /usr/local/etc/rc.d/ntopng
                    /usr/local/etc/rc.d/ntopng.sh
                    /usr/local/pkg/ntopng.inc
                    /usr/local/pkg/ntopng.xml
                    /usr/local/share/licenses/pfSense-pkg-ntopng-0.8.13_3
                    /usr/local/share/licenses/ntopng-3.6.d201800910,1
                    /usr/local/share/ntopng
                    /usr/local/share/pfSense-pkg-ntopng
                    /usr/local/www/ntopng_redirect.php
                    /usr/local/include/glib-2.0/gio/gmountoperation.h
                    /usr/local/man/man8/ntopng.8.gz
                    /var/cache/pkg/ntopng-3.6.d201800910,1-85afdb6ae2.txz
                    /var/cache/pkg/ntopng-3.6.d201800910,1.txz
                    /var/cache/pkg/pfSense-pkg-ntopng-0.8.13_3.txz
                    /var/cache/pkg/pfSense-pkg-ntopng-0.8.13_3-8efab5a244.txz
                    /var/db/ntopng
                    /var/db/ntopng/ntopng.log
                    /var/db/ntopng/ntopng.rdb
                    /var/mail/ntopng
                    /cf/conf/pkg_log_pfSense-pkg-ntopng.txt

                    Looks OK?

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      @stephenw10 said in Install ntopng conflict:

                      /usr/local/share/ntopng/scripts/

                      You don't appear to have that. Which seems to agree with the error you have.

                      Apart from ntopng, what is broken?

                      I suggest you remove ntop-ng and concentrate on fixing whatever you need to until you can re-install.

                      Put the SSD in a laptop. Install pfSense to it. Enable serial console. Move it back. Win.
                      The does assume you have an em NIC in your laptop otherwise you would have to edit the config to match.

                      Steve

                      V 1 Reply Last reply Reply Quote 0
                      • V
                        Varnish @stephenw10
                        last edited by

                        @stephenw10 ntopng is the only thing's broken i think

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