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    Pfsense, No internet when it is said "You are connected".

    Scheduled Pinned Locked Moved Captive Portal
    168 Posts 34 Posters 60.9k Views
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    • S
      sox1600 @stephenw10
      last edited by

      @stephenw10 sorry don't know where to find the System \ Patches page.

      1 Reply Last reply Reply Quote 0
      • johnpozJ
        johnpoz LAYER 8 Global Moderator
        last edited by johnpoz

        @sox1600 said in Pfsense, No internet when it is said "You are connected".:

        don't know where to find the System \ Patches page.

        Really???

        really.png

        I take it you get bit by a lot of snakes, since you don't see them ;)

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

        S 1 Reply Last reply Reply Quote 0
        • S
          sox1600 @johnpoz
          last edited by

          @johnpoz need to install it under the Package Manager :-) I got this error:
          "Patch Fetch Failed" i used this URL: https://github.com/pfsense/pfsense/compare/master...Augustin-FL:patch-captivportal-reconfigure-no-configbump.diff

          F 1 Reply Last reply Reply Quote 0
          • johnpozJ
            johnpoz LAYER 8 Global Moderator
            last edited by

            I suggest you actually read the instructions again ;) Not sure where you got the idea that was the patch url??

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

            S 1 Reply Last reply Reply Quote 0
            • S
              sox1600 @johnpoz
              last edited by

              @johnpoz i read the earlier post, but i tried the one: https://github.com/pfsense/pfsense/pull/4042.diff, successfully got the patch. Do I have to reboot or just restart the CP service?

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              • F
                free4 Rebel Alliance @sox1600
                last edited by free4

                @sox1600 please read the instructions again. the correct url to use is

                https://github.com/pfsense/pfsense/compare/RELENG_2_4_4...Augustin-FL:fix-reconfig-for-2-4-4.diff

                the instructions can be found here : https://forum.netgate.com/topic/137824/pfsense-no-internet-when-it-is-said-you-are-connected/13

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                • S
                  soheil.amiri @jurhein
                  last edited by

                  @jurhein
                  hi, that is the issue, when a user connect to my wifi network and he/she left the place with their device (disconnect from wifi) and came back and connect again to wifi ( get same ip address) they see "you are connected" message in their browser but not really access the internet resource.

                  F 1 Reply Last reply Reply Quote 0
                  • F
                    free4 Rebel Alliance @soheil.amiri
                    last edited by

                    @soheil-amiri yes.

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                    • R
                      ryanroy837 Banned @Gertjan
                      last edited by ryanroy837

                      This post is deleted!
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                      • D
                        dhmyess
                        last edited by

                        Still unsolved, I have to disconnect user manually after rebooting

                        Version 2.4.4-RELEASE-p3 (amd64)
                        built on Wed May 15 18:53:44 EDT 2019
                        FreeBSD 11.2-RELEASE-p10

                        F GertjanG 2 Replies Last reply Reply Quote 0
                        • F
                          free4 Rebel Alliance @dhmyess
                          last edited by

                          @dhmyess yup, it's normal
                          it's currently only fixed in development version

                          it will be fixed in stable version when pfsense 2.5.0 will be out
                          in the meantime you could install the patch !

                          1 Reply Last reply Reply Quote 0
                          • GertjanG
                            Gertjan @dhmyess
                            last edited by Gertjan

                            @dhmyess said in Pfsense, No internet when it is said "You are connected".:

                            Still unsolved, I have to disconnect user manually after rebooting

                            Hummm.
                            You posted here, in this thread. So you must have read this thread.
                            What you mean with "unsolved" is that, after finding the problem, finding this thread, concluding that you have the same problem, applying the solution, you still have a problem which is : users show connected in Status > Captive Portal > [ZONE] after a reboot ?

                            edit : well, in that case : you are correct.

                            I logged in to my portal.
                            Saw that I showed up in Status > Captive Portal > [ZONE]
                            Also, I checked that I was listed into the two ipgw tables :

                            ipfw table cpzone1_auth_down list
                            ipfw table cpzone1_auth_up list
                            

                            ( my zone is called cpzone1 )

                            I reboot pfSense.

                            After the Status > Captive Portal > [ZONE] still showed I was logged in.
                            The ipfw table where empty ....
                            So, I saw the "You are connected." ...... again.

                            The solution :
                            Look (search) this part in the file /etc/inc/system.inc :

                            function system_reboot_cleanup() {
                            	global $config, $cpzone, $cpzoneid;
                            

                            Right after 'global', add " $g, "

                            function system_reboot_cleanup() {
                            	global $g, $config, $cpzone, $cpzoneid;
                            

                            Btw :
                            @free4 : you confirm ?
                            This issue is fixed upstream. I guess was created when it was backported ?

                            In this function system_reboot_cleanup(), the global "{$g['vardb_path']}" is used.
                            The result (before adding the $g) is that deleting the captive portal logged in database is NOT deleted with
                            unlink_if_exists("{$g['vardb_path']}/captiveportal{$cpzone}.db");
                            because "{$g['vardb_path']}" is empty (non defined). So the command tries to delete something inexistant, the captive portal user database survives the reboot ...

                            No "help me" PM's please. Use the forum, the community will thank you.
                            Edit : and where are the logs ??

                            D 1 Reply Last reply Reply Quote 0
                            • D
                              dhmyess @Gertjan
                              last edited by

                              I was add $g like you said and reboot, but user still logged in captive portal, my captive portal zone name is 'cp', and strangely everytime i save change or when i click disconnect all users interface that i selected on captive portal will be freeze and i must reboot the router to make it work again.

                              GertjanG 1 Reply Last reply Reply Quote 0
                              • GertjanG
                                Gertjan @dhmyess
                                last edited by

                                When you add the "$g, ", the logged-in user data base is destroyed - when pfSense reboots, it won't show show any logged in users - because the 'list' is deleted.

                                Did you 'really' edited the file /etc/inc/system.inc ?
                                (and before, apply the patch stated above ? )

                                @dhmyess said in Pfsense, No internet when it is said "You are connected".:

                                when i click disconnect all users interface that i selected on captive portal will be freeze and i must reboot the router to make it work again.

                                Freeze ?
                                Logs ?
                                Other user ?
                                ipfw table list ? (see https://docs.netgate.com/pfsense/en/latest/captiveportal/captive-portal-troubleshooting.html )
                                Can you detail ?

                                No "help me" PM's please. Use the forum, the community will thank you.
                                Edit : and where are the logs ??

                                D 1 Reply Last reply Reply Quote 0
                                • D
                                  dhmyess @Gertjan
                                  last edited by

                                  @Gertjan Yes, I've ready apply this patch and then edited the file /etc/inc/system.inc but no changes.

                                  Am I use wrong patch??

                                  sorry for slow respon, I have to wait for users not using the network to work, I do not want to get complaints from them because of my trial.

                                  For freezing issues it's probably due to motherboard problems or bios bugs, because other machines aren't affected.

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                                  • GertjanG
                                    Gertjan
                                    last edited by

                                    First solve "motherboard problems or bios bugs" - then post back concerning portal problems.

                                    I'm using the patch sited above :

                                    364ef71e-7e8d-48cc-9ec9-11ffb125172a-image.png

                                    and also edited /etc/inc/system.inc - for the sole reason that when I restart pfSense the "connected user database" should be deleted.
                                    Note that I rarely reboot pfSense ... so that "^$g" patch is not very important.

                                    I even don't need the " https://github.com/pfsense/pfsense/compare/RELENG_2_4_4...Augustin-FL:fix-reconfig-for-2-4-4.diff " because I never edit portal settings ... why should I ? It up and running for years now.

                                    I do have an entire hotel - about 20 people are connected daily - and all works well.
                                    https://www.test-domaine.fr/munin/brit-hotel-fumel.net/pfsense.brit-hotel-fumel.net/portalusers.html

                                    No "help me" PM's please. Use the forum, the community will thank you.
                                    Edit : and where are the logs ??

                                    D 1 Reply Last reply Reply Quote 1
                                    • D
                                      dhmyess @Gertjan
                                      last edited by

                                      @Gertjan apparently I used the wrong patch, after i use patch
                                      https://github.com/pfsense/pfsense/compare/RELENG_2_4_4...Augustin-FL:fix-reconfig-for-2-4-4.diff
                                      it works!!!
                                      problem solved, I am very very grateful for your help

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                                      • M
                                        MacUsers
                                        last edited by MacUsers

                                        Hi there,
                                        First time Captive Portal user: following this video tutorial and the login page came up right away the moment I logged into GUEST network/WiFi and then straight way presented with "You are connected" but no Internet access, just like every one else reported here (hence, reading this page). Also updated this patch, as suggested but still no joy yet. I'm on the latest v2.4.4-RELEASE-p3 and using only the Voucher based access. Could any one help me out with any suggestions and stuff pls?

                                        -San

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                                        • M
                                          MacUsers
                                          last edited by MacUsers

                                          I figured out a different thing for me: It started working after I added this rule in Firewall/NAT/Outbound:

                                          140243f1-53e2-4cfd-8434-6907188d7b95-image.png

                                          (192.168.60.x is my GUEST network)
                                          It's working okay for me now. Probably the patch upgraded also contributed to the success??

                                          -S

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                                          • johnpozJ
                                            johnpoz LAYER 8 Global Moderator
                                            last edited by

                                            Well if you had dicked with outbound nat and turned if off automatic, then yeah you going to have all kinds of problems!! With no outbound nat..

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 24.11 | Lab VMs 2.8, 24.11

                                            M 1 Reply Last reply Reply Quote 0
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