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    Not getting 1Gig Internet Speed on SG-4860

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • A
      aasimenator @stephenw10
      last edited by aasimenator

      @stephenw10
      Hi

      CPU Speed on the Dashboard is 2.40 and PowerD was already enabled.
      Annotation 2019-12-15 205414.jpg

      Screenshot of top -aSH at idle
      Annotation 2019-12-15 205754.jpg

      while running the speedtest
      Annotation 2019-12-15 205819.jpg

      This run only got me 270Mbps :(

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      • johnpozJ
        johnpoz LAYER 8 Global Moderator
        last edited by

        Yeah well 4860 not doing anything there when your only moving 270... You have 1 cpu that doing a tiny bit of something, see it dropped down from 100% idle to 73.77

        Are you running anything on pfsense, like snort or qos? Proxy?

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          You have a very old Coreboot version on there, the current version is:

          Version: ADI_RCCVE-01.00.00.17-nodebug
          Release Date: Mon Sep 18 2017 
          

          That shouldn't make any difference to throughput though. You can update that from the Netgate Coreboot Update package.

          270Mbps seems too fast to be some link issue like mismatched speed/duplex. Check Status > Interfaces for errors though.

          Some sort of traffic shaping on there seems most likely.

          Steve

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          • A
            aasimenator
            last edited by

            @stephenw10
            No errors on the interfaces
            Annotation 2019-12-15 221525.jpg

            @johnpoz

            Any quick links to update the coreboot?

            Also we don't have any QoS or Proxy or SNORT anything like that running on the network, Which is why this was even more difficult for me to troubleshoot.

            We have a very simple network, Only have a few ports open for RDP to servers and rest are block for internal access. Other than that we do not block any outgoing connections to the server.

            I have configured the Bell Hub 2000 to create a DMZ to our pfsense firewall.

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            • johnpozJ
              johnpoz LAYER 8 Global Moderator
              last edited by

              @aasimenator said in Not getting 1Gig Internet Speed on SG-4860:

              Any quick links to update the coreboot?

              coreboot.jpg

              Just click that under system.

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                If that link isn't there install the package.

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                • A
                  aasimenator
                  last edited by

                  @stephenw10 @johnpoz

                  thank you guys not sure what it was but after updating the Coreboot version and restarting I am now getting more than 700 Mbps speed
                  Annotation 2019-12-15 223647.jpg

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                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator
                    last edited by

                    I don't see how coreboot could of done that - more prob just the reboot?

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.8, 24.11

                    A 1 Reply Last reply Reply Quote 0
                    • A
                      aasimenator @johnpoz
                      last edited by

                      @johnpoz
                      I had restarted it multiple times before starting troubleshooting process, nothing worked. I even upgraded to 2.4 from 2.3 that required a reboot as well didn't fix the speed problem, the Bell guys had powered off the device for a couple of minutes while installing their new router. So i don't think the problem was just reboot.

                      Now I just installed the coreboot package, it said install and reboot, I agreed system rebooted and the speed test results were great! Although I will now wait and test back again in an hour or so judging by your surprise and see if the problem is truly solved or not.☺

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                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator
                        last edited by

                        Well @stephenw10 would be who I would look to for if it could actually have changed something with the performance.

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.8, 24.11

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by stephenw10

                          Hmm, interesting. I would not have expected that either. That was a very old version though.
                          I don't recall there ever being an issue that presented like that but maybe with the newer pfSense/FreeBSD version it was tickling something. Nothing in the release notes between those versions that looks significant.

                          Anyway glad you are seeing expected speeds. 😀

                          Steve

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