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    New Version 2.4.4 - Interface Error --> aq_add_macvlan err -53, aq_error 14

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • J
      Juve
      last edited by

      Yes we do.
      There are dozens of vlan used.

      1 Reply Last reply Reply Quote 0
      • J
        Juve
        last edited by

        We experienced a hard reboot during VLAN configuration on the slave node.
        Looks like problem is only occuring when reconfiguring interfaces.

        I'll keep you updated

        1 Reply Last reply Reply Quote 0
        • J
          Juve
          last edited by Juve

          Regarding the crash he message was:
          Fatal trap 9: general protection fault while in kernel mode
          cpuid = 0; apic id = 00
          instruction pointer = 0x20:0xffffffff80e38d40
          stack pointer = 0x28:0xfffffe0b9ceba130
          frame pointer = 0x28:0xfffffe0b9ceba170
          code segment = base 0x0, limit 0xfffff, type 0x1b
          = DPL 0, pres 1, long 1, def32 0, gran 1
          processor eflags = interrupt enabled, resume, IOPL = 0
          current process = 12 (swi4: clock (0))

          the trace is :
          Tracing pid 12 tid 100034 td 0xfffff8000a331620
          carp_master_down_locked() at carp_master_down_locked+0xf0/frame 0xfffffe0b9ceba170
          carp_master_down() at carp_master_down+0x21/frame 0xfffffe0b9ceba190
          softclock_call_cc() at softclock_call_cc+0x13a/frame 0xfffffe0b9ceba240
          softclock() at softclock+0x79/frame 0xfffffe0b9ceba260
          intr_event_execute_handlers() at intr_event_execute_handlers+0xe9/frame 0xfffffe0b9ceba2a0
          ithread_loop() at ithread_loop+0xe7/frame 0xfffffe0b9ceba2f0
          fork_exit() at fork_exit+0x83/frame 0xfffffe0b9ceba330
          fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe0b9ceba330
          --- trap 0, rip = 0, rsp = 0, rbp = 0 ---

          Regarding IXL driver, I noticed that a 1.11.20 version was released in september but but download page wasn't displaying the good driver (IAVF instead of IXL).
          So I emailed Intel today and they fixed the issue and we can now download the 1.11.20 version.
          We will try it tomorrow.

          1 Reply Last reply Reply Quote 0
          • J
            Juve
            last edited by

            So here we are after a lot of trial:

            • we know and are sure that reconfiguring interface capabilities (TSO) while transmitting trafic is what is causing queue hang (like explained in the FreeBSD ticket)

            • we know adding vlan with 1.9.9k produce a queue hang and a mac vlan error

            • we know IPV6 was causing hang, but we did not test it again in the last setup (see below)

            • the hard reboot is caused by an issue not directly related to the interface problem but a result of a lock when a queue hang

            • we did compile and install version 1.11.20 of the IXL driver and we did remove the execution of our script that was removing HWVLANTSO at boot because when it was executed the NIC was already transmitting trafic and we had one or two queue hung at boot. This would cause issues later on.

            • we did test adding vlan this morning and nothing bad happened, no error message, no queue hang,

            So, we start a new phase of monitoring of how it is going.

            1 Reply Last reply Reply Quote 1
            • J
              Juve
              last edited by

              A quick FollowUP running 1.11.20 :

              • 9 days uptime
              • no error so far.
              • throuhput is good, no issue
              • we added 6 new vlan in the last 9 Days and everything works as expected for the moment.
              • we did test multiple master/slave failover/failback, no issues

              I'll continue to keep you informed.

              1 Reply Last reply Reply Quote 2
              • JeGrJ
                JeGr LAYER 8 Moderator @stephenw10
                last edited by

                @stephenw10 said in New Version 2.4.4 - Interface Error --> aq_add_macvlan err -53, aq_error 14:

                Please add that info to the bug report if you have confirmed it.
                https://redmine.pfsense.org/issues/9123

                Steve

                @Juve could you add those intel to the ticket, Stephen mentioned?
                It would provide additional help/info.

                also @stephenw10 if that driver release seems to solve the problem, how are chances that it be included in a 2.4.5 release? As we're currently having information from two customers they are seeing similar problems (one with "no response - dead" pfsense when adding VLANs, one having a reboot with queue and VLAN errors shown), that would be a great thing.

                best regards

                Don't forget to upvote ๐Ÿ‘ those who kindly offered their time and brainpower to help you!

                If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  If it's in 11 stable it would likely make it into a 2.4.X release. The drivers in 12 look to be significantly different, I'm not sure that could be brought back.

                  Steve

                  1 Reply Last reply Reply Quote 0
                  • J
                    Juve
                    last edited by

                    I did update the ticket :-)

                    1 Reply Last reply Reply Quote 2
                    • J
                      Juve
                      last edited by

                      Quick update:
                      50 days uptime, no error so far.
                      Looks like the driver was the issue.

                      JeGrJ 1 Reply Last reply Reply Quote 1
                      • JeGrJ
                        JeGr LAYER 8 Moderator @Juve
                        last edited by JeGr

                        @Juve said in New Version 2.4.4 - Interface Error --> aq_add_macvlan err -53, aq_error 14:

                        Quick update:
                        50 days uptime, no error so far.
                        Looks like the driver was the issue.

                        What were the latest changes you were running? Latest driver as you wrote (1.11.20) and HWVLANTSO removal?

                        If so, any chance @stephenw10 to bring that driver version into the mix for the upcoming 2.4.5?

                        Don't forget to upvote ๐Ÿ‘ those who kindly offered their time and brainpower to help you!

                        If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

                        1 Reply Last reply Reply Quote 0
                        • J
                          Juve
                          last edited by

                          It is still super stable.

                          The only two things we did at the end are:

                          • use the latest driver
                          • use failover LAGG and not LACP lagg (but we did not test LACP with latest driver so we can't confirm is is not working with it)

                          no VLANTSO removal etc.

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Is anyone still seeing this with the 1.11.9 driver in 2.4.5?

                            Steve

                            D 1 Reply Last reply Reply Quote 0
                            • D
                              DarkMasta @stephenw10
                              last edited by

                              @stephenw10
                              with 2.4.5 no error (LACP LAGG, 15 VLANs)

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Ah, good. We were trying to replicate it in 2.4.5 and have not done so.

                                If anyone is seeing it though please let us know the steps required.

                                Steve

                                F 1 Reply Last reply Reply Quote 0
                                • F
                                  fsir @stephenw10
                                  last edited by

                                  @stephenw10

                                  Hi, I think I can reproduce this problem with pfSense version 2.4.5-RELEASE-p1 (amd64) and native driver 1.11.9-k.

                                  We have ~45 vlans on one of the interfaces, adding a new vlan on this interface leads to impossibility to ping / reach the system on any of the sub-interfaces related.
                                  Console prompts "queue appears hung" messages, reboot seems to be the only solution to get the system working again (new vlan included).
                                  I did set net.inet.tcp.tso = 0 via Advanced / System tunables : the messages don't show anymore, but still the same problem (system unreachable when adding vlan, reboot needed).

                                  Tested on X710 and X722 Intel NICs, Supermicro server.

                                  I will test upgrading the Intel driver and/or VLANTSO removal, keep you informed.
                                  Don't hesitate to ask if I can provide more info.
                                  Have a nice day,
                                  Fabien

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Are you seeing the error messages:

                                    Interface Error --> aq_add_macvlan err -53, aq_error 14
                                    

                                    Or just the 'queue appears hung' logs?

                                    Steve

                                    F 1 Reply Last reply Reply Quote 0
                                    • F
                                      fsir @stephenw10
                                      last edited by

                                      @stephenw10 Hi !
                                      Just the 'queue appears hung' and server unreachable on the interface.
                                      Fabien

                                      1 Reply Last reply Reply Quote 0
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