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    The graph does not display immediately

    Scheduled Pinned Locked Moved General pfSense Questions
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    • N
      NullLouting @stephenw10
      last edited by NullLouting

      @stephenw10

      https://www.youtube.com/watch?v=NgMl8h4OWPE

      This is a 2 minute 13 second video

      The graph appears about 1 minute 57 seconds

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Ah, so it is updating just fine it's just scaled incorrectly. It shows ~2mins when it's drawn correctly. It appears to be showing ~4mins when it's drawn incorrectly except the time values in between in the time axis appear wildly incorrect.

        Can you mouse-over the graph to see what those time values actually are?

        I have no idea what might cause that though. Current time on the firewall wrong?

        Steve

        N 1 Reply Last reply Reply Quote 0
        • N
          NullLouting @stephenw10
          last edited by NullLouting

          @stephenw10

          Firewall is currently current date / time
          Mon Jan 27 23:28:17 UTC 2020
          one.PNG
          two.PNG

          Thank you for your continued help.

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          • johnpozJ
            johnpoz LAYER 8 Global Moderator
            last edited by

            What about your client - is it time in sync with pfsense time?

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

            N 2 Replies Last reply Reply Quote 0
            • N
              NullLouting @johnpoz
              last edited by

              @johnpoz

              Can I sync Pfsense time separately? Will the service break if I do that?

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              • N
                NullLouting @johnpoz
                last edited by NullLouting

                @johnpoz

                Does this happen if there is a communication problem with 'TimeServers'?

                This network can only communicate with Korea.

                Currently 'Timeservers' is 0.pfsense.pool.ntp.org.

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                • johnpozJ
                  johnpoz LAYER 8 Global Moderator
                  last edited by

                  Well I do not know if 0.pfsense.pool.ntp.org has any IPs in Korea... But my question is what is the time on pfsense.. and what is the time on your pc... They could for sure be using different time sources.. Doesn't matter - time should still be the same..

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                  N 1 Reply Last reply Reply Quote 0
                  • N
                    NullLouting @johnpoz
                    last edited by

                    @johnpoz

                    Setting time zone to 'Asia / Seoul' is different from actual Korean time

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      It looks like the graphing that is done client side is initially failing as it's trying to show a few minutes but there is actually a 9hr offset there.

                      Set the timezone correctly in System > General Setup. Set at least one ntp server there it can connect to.

                      Steve

                      N 1 Reply Last reply Reply Quote 0
                      • N
                        NullLouting @stephenw10
                        last edited by

                        @stephenw10

                        'Timezone' Asia / Seoul

                        Setting it to 'TimeServer' Korea NTP server does not change anything.

                        Pfsense Tue Jan 28 09:17:15 KST 2020
                        Korea Time Tue Jan 28 00:15:10 KST 2020

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          It can take a while to sync to NTP when the time is that far out.

                          You can set the time and date manually using the date command. That should get it close enough to sync quicker using NTP.

                          Steve

                          N 1 Reply Last reply Reply Quote 0
                          • N
                            NullLouting @stephenw10
                            last edited by

                            @stephenw10

                            Maybe it's my server computer problem.
                            I'll check and comment on this afternoon...

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                            • johnpozJ
                              johnpoz LAYER 8 Global Moderator
                              last edited by johnpoz

                              Lets forget the timezone thing for a bit.. your time still looks to be off if that those are your pfsense and you client your viewing the web gui from... Even when in different time zones your minutes should be the same.. you have a 17:15 for minutes:seconds and 15:10 for minutes:seconds - which is right about the time your seeing in delay of info right, couple of minutes.

                              An intelligent man is sometimes forced to be drunk to spend time with his fools
                              If you get confused: Listen to the Music Play
                              Please don't Chat/PM me for help, unless mod related
                              SG-4860 24.11 | Lab VMs 2.8, 24.11

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Right the graph is mostly client side generated right? I will admit to not being all that sure on that!

                                It starts out with a 9hr time difference in the data so you see almost nothing until it has enough data start scrolling and drops that first data point.

                                Seems almost certain to be relate to the client/server time difference there. More likely the server.

                                Steve

                                N 1 Reply Last reply Reply Quote 0
                                • N
                                  NullLouting @stephenw10
                                  last edited by

                                  @stephenw10

                                  Is it something you don't have to care about?

                                  1 Reply Last reply Reply Quote 0
                                  • johnpozJ
                                    johnpoz LAYER 8 Global Moderator
                                    last edited by

                                    devices can be in different timezones... And still be the same time... UTC vs CST for example... Doesn't matter - the problem is your times are off more than just the timezone difference!

                                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                                    If you get confused: Listen to the Music Play
                                    Please don't Chat/PM me for help, unless mod related
                                    SG-4860 24.11 | Lab VMs 2.8, 24.11

                                    N 1 Reply Last reply Reply Quote 0
                                    • N
                                      NullLouting @johnpoz
                                      last edited by

                                      @johnpoz

                                      I was just uncomfortable checking the graph late.

                                      Thank you for your help.

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                                      • johnpozJ
                                        johnpoz LAYER 8 Global Moderator
                                        last edited by

                                        Well make sure you devices times line up.. Be it they are in different timezones or not.. The minutes:seconds should be the same... Hours would just be off by the different timezones. You shouldn't have to wait couple of minutes for graphs to populate.

                                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                                        If you get confused: Listen to the Music Play
                                        Please don't Chat/PM me for help, unless mod related
                                        SG-4860 24.11 | Lab VMs 2.8, 24.11

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Yes, if the time is set correctly on both devices this will not be a problem. It looks like the pfSense end is ~9hrs out currently.

                                          Steve

                                          N 1 Reply Last reply Reply Quote 0
                                          • N
                                            NullLouting @stephenw10
                                            last edited by

                                            @stephenw10

                                            It looks like my server computer problem.

                                            If you install it on another server computer, the time is just right and the graph is displayed immediately.

                                            Thank you for your help.

                                            1 Reply Last reply Reply Quote 1
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