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    SFP with fiber hand-off, won't negotiate - XG-7100 router to Ciena 3930

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by stephenw10

      It's trying to link at 2Gbps? Like 1G/1G? Not 2.5Gbps?

      That seems unlikely. The upstream connection to the ISP might be rated at 2Gbps but the local link will probably be 10G or far less commonly 2.5G.

      The ix NICs in the XG-7100 will not link at 2Gbps. They are 10Gbps NICs but should link at 1Gbps also.

      Steve

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      • S
        shapelytraffic
        last edited by

        Sorry, 10G, don't know what I was talking about.

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        • S
          shapelytraffic
          last edited by

          I am trying a work around by using a copper port on the Ciena. I can route my laptop across that link when I set the IP and connect the laptop directly to the copper hand-off. But when I connect the Netgate to the copper hand-off via Eth1, the gateway is down and wont reply to arp or ping.

          Regarding the Eth1 config, I've assigned the WAN interface to 4090 on LAGG0. And I've added the VLAN as a member of port 1 on the switch. What am I doing incorrectly? Seems like the Eth1 config should be easy to set up but I'm missing something.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            That's the default config, Eth1 as WAN using DHCP. You could just reset the 7100 to factory defaults to be sure.

            Check the switch port status on the interfaces widget on the dashboard. Does Eth1 show as linked? Do you see link LEDs on it?

            Steve

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            • S
              shapelytraffic
              last edited by

              No worries, it turned out I had taken the VLAN off ports 9 and 10. When I put the VLAN back on 9 and 10 with tagging, it came up.

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Ah, cool.

                I would expect it to work on ix0 though. We have seen some modules that require setting 10G specifically before they link.
                I don't think we have ever tested the particular module you're using.

                Steve

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                • S
                  shapelytraffic
                  last edited by

                  Can you recommend a 1310, single mode SFP that will work with XG-7100? I am not getting anything to detect a carrier. Also, is there some command line I need to run in order to force the lasers on?

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                  • DerelictD
                    Derelict LAYER 8 Netgate
                    last edited by Derelict

                    Upon initial insert of an SFP you might need either of the following:

                    ifconfig ixX down ; ifconfig ixX up

                    or

                    ifconfig ixX media autoselect

                    It depends on the module.

                    Note that this is only for initial module insertion after boot. Once it's up and running it'll reboot fine and you can remove/reinsert the LC cable.

                    I have personally tested the following. They were ordered with Intel-specific code.

                    10Gtek "AXS13-192-10 10/1G SMF"
                    FiberStore "SFP-10GLR-31 10/1G SMF"

                    I have also tested Add On and Intel-branded MMF modules and they worked (Again, Intel-specific code ordered). I have no reason to believe their single-mode modules would not also work. SMF was too spendy for those for my personal test lab.

                    Chattanooga, Tennessee, USA
                    A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                    DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                    Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                    • S
                      shapelytraffic
                      last edited by

                      Hi Derelict, thanks for the advice.

                      I did not have success with either set of commands.

                      I am using FS SFP-10GLR-31 as well as 10Gtek ASX-13-192-02 and ASX-130-192-10.

                      I did have an Intel 850 in at first that worked with a dumb switch. That won't work with the fiber hand-off though.

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                      • DerelictD
                        Derelict LAYER 8 Netgate
                        last edited by

                        Do you have anything else to test link with besides the ISP?

                        You can always use the other ix port for that.

                        Chattanooga, Tennessee, USA
                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                        Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                        • S
                          shapelytraffic
                          last edited by

                          Yes, bear with me.

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                          • S
                            shapelytraffic
                            last edited by

                            With a second XG-7100, I set the ix0 to the ISP address. Ping was successful. Last week, I observed while the hand-off switch port was tested. FWIW.

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                            • DerelictD
                              Derelict LAYER 8 Netgate
                              last edited by

                              I have not had to do anything to connect to a Brocade ICX-6450 10G port.

                              I did have to issue the following to a Cisco 3750 1G fiber port to get link to come up there:

                              speed nonegotiate

                              on the switch port connected to the XG-7100.

                              Chattanooga, Tennessee, USA
                              A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                              DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                              Do Not Chat For Help! NO_WAN_EGRESS(TM)

                              1 Reply Last reply Reply Quote 0
                              • DerelictD
                                Derelict LAYER 8 Netgate
                                last edited by

                                Another option is going through an outside switch between the Ciena device and the XG-7100.

                                A benefit of that arrangement is being able to perform diagnostic captures of what's actually on the "wire" with a mirror port there.

                                Chattanooga, Tennessee, USA
                                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                S 1 Reply Last reply Reply Quote 0
                                • S
                                  shapelytraffic
                                  last edited by

                                  I have a ticket open with support now, I will post any finding from the ticket transcript here. For any who are interested.

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                                  • S
                                    shapelytraffic @Derelict
                                    last edited by

                                    @Derelict Are you a Netgate support guru? If I give you my ticket number, do you think you could take it? I think the last post was from a person with an asynchronous work schedule to my own.

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      We are working on it, there's just no easy answer I'm afraid.

                                      Steve

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                                      • S
                                        shapelytraffic
                                        last edited by

                                        Turns out, the SFP port needs to have speed set explicitly. Steve mentioned this earlier, but I ignored the advice. When I explicitly set the speed to 10G, Comcast said they were getting ARPs, so they disabled auto-negotiation on their side. When they did, the link came up.

                                        So, in the end, an easy fix. But Comcast had advised me to set the link at auto select. Learn from my mistake.

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