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    Need pfsense software link for Netgate XG-7100 1U

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • D
      dgall
      last edited by dgall

      I just learned the hard way Netgate XG-7100 1U has software made just for this model that I will have to wait until Monday to get a link from netgate to download it. I have to have my network up 6AM Monday morning for everyone working remotely during this virus outbreak does anyone have a link for this download? pfSense-netgate-memstick-XG-7100-2.4.5-RELEASE-amd64.img.gz or have the downloaded that I can get? attached is a snippet from the manual pfsense download link.jpg

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      • johnpozJ
        johnpoz LAYER 8 Global Moderator
        last edited by

        why would you ahve to wait til monday? to download it - their support is open 24/7, just open a ticket and you should have link in like 2 minutes..

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

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        • D
          dgall
          last edited by

          Thanks John I just did get it from support but on the website somewhere it said support was Monday Thru Friday I am glad I was wrong on this one!!!!

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          • johnpozJ
            johnpoz LAYER 8 Global Moderator
            last edited by

            Not sure where you would of seen that - you have a link? Maybe way back before they opened up support for commercial support.. But that had to be a few years already..

            A few years ago they really ramped up support.. You know an enterprise is going to want/need 24/7/365..

            Maybe some old site on pfsense.org vs netgate? If you happen to have the link - we can get them to fix that so others don't run into the same sort of issue..

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

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            • D
              dgall
              last edited by

              I had several webpages open at the same time and I had one open for this pfsense page https://www.netgate.com/company/contact-us.html and that's where I got those hours but for the support ticket website that response was pretty quick. I got the download installed it installed perfect except for the reboot it wasn't rebooting from the harddrive and I was getting an error I fixed that restored from my backed up settings and now I am up and running

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              • johnpozJ
                johnpoz LAYER 8 Global Moderator
                last edited by

                Ah that is just their main office hours, not the support hours ;) Makes sense now..

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

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