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    DNS issue while connected to OpenVPN

    Scheduled Pinned Locked Moved OpenVPN
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    • A
      albertmiclat @johnpoz
      last edited by

      @johnpoz nope no firewall/security software..

      as mentioned previously this happens when the user get this subnet 10.50.1.X but when the user gets 10.50.0.X no issue, this behavior puzzled me more..

      may subnet is 10.50.0.0/22

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      • johnpozJ
        johnpoz LAYER 8 Global Moderator
        last edited by

        hmmm - didn't notice that..

        What are the rules in your openvpn interface on pfsense?

        example:

        rules.jpg

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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        • A
          albertmiclat @johnpoz
          last edited by

          @johnpoz the usual rules..
          6cb5f4ea-ed42-4a39-9259-5da48d27176e-image.png

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          • johnpozJ
            johnpoz LAYER 8 Global Moderator
            last edited by

            Can we see route print from client that is working.

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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            • A
              albertmiclat @johnpoz
              last edited by

              @johnpoz this working client

              e9372920-65db-4b51-b6ba-90b35ef77fd8-image.png

              a99dccef-cd7e-4044-a751-4b706a459c1d-image.png

              7e00f87e-4118-41e4-9e0d-c71424e2ac45-image.png

              f9b5cc66-c7d8-4c84-9e43-52bda335aec0-image.png

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              • johnpozJ
                johnpoz LAYER 8 Global Moderator
                last edited by

                hmmmm - maybe I just need to finish waking up, more coffee ;)

                But sorry nothing currently jumping out to me on what is the issue here.. Other than yeah, if you can not talk to your gateway at the end of the tunnel, its not going to be possible to talk to some dns server that is on the other end of the tunnel..

                The big ? is why? hmmmmm?

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                • jimpJ
                  jimp Rebel Alliance Developer Netgate
                  last edited by

                  Does the AD server allow DNS queries from that whole /22?

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                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator
                    last edited by

                    Lets say it doesn't - that could explain why he can not do a dns query to it, but seems he can not even ping the other end of the tunnel, while another client that works can..

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                    • jimpJ
                      jimp Rebel Alliance Developer Netgate
                      last edited by

                      Yep. That's also probably one of the easier things to miss.

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                      • A
                        albertmiclat @jimp
                        last edited by

                        @jimp my office users network is 10.25.0.0/16 no issue on DNS queries..

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                        • jimpJ
                          jimp Rebel Alliance Developer Netgate
                          last edited by

                          So the network on the LAN is actually the whole /16 directly on the interface? Or are you talking about in general?

                          If it's really a /16 assigned to the interface then maybe you forgot something like a proxy ARP VIP block for the other part of that /22. But I really hope you don't have a /16 on an interface like that and you're just talking about the network layout in general...

                          Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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                          Do not Chat/PM for help!

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                          • A
                            albertmiclat @jimp
                            last edited by

                            @jimp yes im pertaining in general, office LAN users DHCP pool.

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                            • A
                              albertmiclat
                              last edited by

                              @jimp @johnpoz @Gertjan

                              just to update you guys on this issue, since we still unable to really pin point what causes the issue.

                              last night i did some changes on the OpenVPN configuration to best fit my requirements and to mitigate the situation.

                              (1) i changed the topology from net30 to subnet.

                              (2) i did shringked down my subnet from /22 to /24 this will cater the clients on the single subnet, /24 is sufficient enough for my current OpenVPN clients.

                              As of this writing everything works pretty well no more DNS related issue reported from my helpdesk.

                              Again, thanks guys for your individual inputs I greatly appreciate it.

                              GertjanG 1 Reply Last reply Reply Quote 0
                              • GertjanG
                                Gertjan @albertmiclat
                                last edited by

                                @albertmiclat said in DNS issue while connected to OpenVPN:

                                (1) i changed the topology from net30 to subnet.

                                That's an Oops.
                                "net30" needs 4+4 IP's per client. Older (before 2.0.x ?) need this setting. The DHCP pool will take a hit.
                                A /24 can handle a mere 30 VPN clients when using "net30".

                                The subnet setting, although not default, is the best choice.

                                No "help me" PM's please. Use the forum, the community will thank you.
                                Edit : and where are the logs ??

                                A 1 Reply Last reply Reply Quote 0
                                • A
                                  albertmiclat @Gertjan
                                  last edited by

                                  @Gertjan yup thats true.. thats why i switch straight away..

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