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    DNS issue while connected to OpenVPN

    Scheduled Pinned Locked Moved OpenVPN
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    • A
      albertmiclat @jimp
      last edited by

      @jimp Thanks jimp.. I will do some testing first. Thanks!

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      • A
        albertmiclat
        last edited by

        @jimp base on my testing the user still encounter the same problem unable to resolves DNS hostname.

        my openvpn subnet is 10.50.0.0/22, i noticed when the user is getting 10.50.1.X ip address they encounter the DNS issue.

        i dont have any clue where to check next, any advice will be greatly appreciated. Thanks

        GertjanG 1 Reply Last reply Reply Quote 0
        • GertjanG
          Gertjan @albertmiclat
          last edited by

          @albertmiclat said in DNS issue while connected to OpenVPN:

          the user is getting 10.50.1.X ip address

          Ok for the IP, but what about the IP of the DNS the client received ? Why not mentionning it ? The gateway and mask while you're at it.
          The DNS IP is your DNS server in your/a network ? Can it be accessed by the OpenVPN client ? Is the DNS set up to receive DNS requests from OpenVPN clients ?
          Note : You're not using pfSense as a DNS for your networks, but some other device. So pfSense OpenVPN server should be set up accordingly. How ? depends on your network ....

          I guess you should use :

          8ec8feee-860a-4759-8fa3-3b246ae7084a-image.png

          where a.b.c.d is your DNS.

          No "help me" PM's please. Use the forum, the community will thank you.
          Edit : and where are the logs ??

          A 1 Reply Last reply Reply Quote 1
          • A
            albertmiclat @Gertjan
            last edited by

            @Gertjan this setting are set accordingly.
            07591d2c-a065-4376-8903-9bc0d27473ad-image.png

            users also getting the right configurations
            1f004c7c-6f8b-4432-967b-127e72658708-image.png

            cannot ping both ip and hostname
            0e52010c-f78a-4252-a487-3963572f94eb-image.png

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            • A
              albertmiclat
              last edited by albertmiclat

              here's is one of the user who are not having issue can ping both ip and hostname and the ip address is 10.50.0.x
              37d3b9bf-576b-446c-9848-a779a808aa18-image.png

              0aa7ad35-8895-4904-bbf2-3068f0887ece-image.png

              102d47a4-2e25-4e0c-8fb1-be38cb4d7345-image.png

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              • johnpozJ
                johnpoz LAYER 8 Global Moderator
                last edited by

                what is the local network of these clients that don't work..

                So the ipconfig /all for these clients, and the routing table

                route print

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                • A
                  albertmiclat @johnpoz
                  last edited by albertmiclat

                  @johnpoz this user is having DNS issue

                  fe096ce7-0202-4cb9-baa9-0b2332d9ac8a-image.png

                  fb4a4ca3-27bc-4d05-8d36-0eab0704fe7c-image.png

                  032e5a99-7d4c-4521-9de2-8969b6ff2ca3-image.png

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                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator
                    last edited by

                    Well no overlap with the local network..

                    When you do a tracert to 10.25.1.38, you see first hop is end of the tunnel?

                    Can you ping the end of the tunnel? See the gateway listed there in the route print 10.50.1.37

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.8, 24.11

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                    • A
                      albertmiclat @johnpoz
                      last edited by

                      @johnpoz this is another user unfortunately the prev is already end his session

                      • tracert to 10.25.1.38 doesnt show anything
                      • ping to the gateway also request time out

                      9a2cfbcc-8fc7-4622-ae89-e80dc0cf0c11-image.png

                      da48b2af-ad44-428e-b250-b7fdc24c935b-image.png

                      d973edef-84c2-4ee2-9dc8-c8d393aafe3b-image.png

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                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator
                        last edited by johnpoz

                        Well if you can not get to the end of the tunnel, its not going to be able to talk to the dns on the other end of the tunnel..

                        Are the machines that are failing have any 3rd party firewall/security software on them?

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.8, 24.11

                        A 1 Reply Last reply Reply Quote 0
                        • A
                          albertmiclat @johnpoz
                          last edited by

                          @johnpoz nope no firewall/security software..

                          as mentioned previously this happens when the user get this subnet 10.50.1.X but when the user gets 10.50.0.X no issue, this behavior puzzled me more..

                          may subnet is 10.50.0.0/22

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                          • johnpozJ
                            johnpoz LAYER 8 Global Moderator
                            last edited by

                            hmmm - didn't notice that..

                            What are the rules in your openvpn interface on pfsense?

                            example:

                            rules.jpg

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 24.11 | Lab VMs 2.8, 24.11

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                            • A
                              albertmiclat @johnpoz
                              last edited by

                              @johnpoz the usual rules..
                              6cb5f4ea-ed42-4a39-9259-5da48d27176e-image.png

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                              • johnpozJ
                                johnpoz LAYER 8 Global Moderator
                                last edited by

                                Can we see route print from client that is working.

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
                                SG-4860 24.11 | Lab VMs 2.8, 24.11

                                A 1 Reply Last reply Reply Quote 0
                                • A
                                  albertmiclat @johnpoz
                                  last edited by

                                  @johnpoz this working client

                                  e9372920-65db-4b51-b6ba-90b35ef77fd8-image.png

                                  a99dccef-cd7e-4044-a751-4b706a459c1d-image.png

                                  7e00f87e-4118-41e4-9e0d-c71424e2ac45-image.png

                                  f9b5cc66-c7d8-4c84-9e43-52bda335aec0-image.png

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                                  • johnpozJ
                                    johnpoz LAYER 8 Global Moderator
                                    last edited by

                                    hmmmm - maybe I just need to finish waking up, more coffee ;)

                                    But sorry nothing currently jumping out to me on what is the issue here.. Other than yeah, if you can not talk to your gateway at the end of the tunnel, its not going to be possible to talk to some dns server that is on the other end of the tunnel..

                                    The big ? is why? hmmmmm?

                                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                                    If you get confused: Listen to the Music Play
                                    Please don't Chat/PM me for help, unless mod related
                                    SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                    • jimpJ
                                      jimp Rebel Alliance Developer Netgate
                                      last edited by

                                      Does the AD server allow DNS queries from that whole /22?

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                                      • johnpozJ
                                        johnpoz LAYER 8 Global Moderator
                                        last edited by

                                        Lets say it doesn't - that could explain why he can not do a dns query to it, but seems he can not even ping the other end of the tunnel, while another client that works can..

                                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                                        If you get confused: Listen to the Music Play
                                        Please don't Chat/PM me for help, unless mod related
                                        SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                        • jimpJ
                                          jimp Rebel Alliance Developer Netgate
                                          last edited by

                                          Yep. That's also probably one of the easier things to miss.

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                                          • A
                                            albertmiclat @jimp
                                            last edited by

                                            @jimp my office users network is 10.25.0.0/16 no issue on DNS queries..

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