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    Captive portal not working

    General pfSense Questions
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    • M
      Muhammad Ibrahim
      last edited by Muhammad Ibrahim

      captive portal has stopped working when i change the LAN interface ip address. At the very first time it was 10.4.128.1 then i changed to 10.3.128.1 according to network amendments after that i again change lan interface ip to 10.4.128.1 . the authenticated users and manually added MAC addresses are also not working.kindly help me out ov this.

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        More info needed. What is not working about it? Not redirecting? Not passing after login?

        https://docs.netgate.com/pfsense/en/latest/captiveportal/captive-portal-troubleshooting.html

        Steve

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        • M
          Muhammad Ibrahim @stephenw10
          last edited by

          @stephenw10 users are already authenticated but not able to brows something. the problem starting after changing the Lan interface IP address, the network ip address

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          • GertjanG
            Gertjan
            last edited by Gertjan

            @Muhammad-Ibrahim said in Captive portal not working:

            users are already authenticated

            What do you see ? What do users see ?

            Again https://docs.netgate.com/pfsense/en/latest/captiveportal/captive-portal-troubleshooting.html
            and share (like putting it in a forum post so we can see it) the info you get when typing the suggested commands mentioned on that page.

            This part :

            c46a820e-7493-4f44-a386-5358f6f1901d-image.png

            should be compared with this screen in the GUI : Status > Captive Portal

            If the list differ : go 876bb6f7-870d-470f-abf0-f6a0b847ebcf-image.png

            Take note : portal settings should not be changed while users are logged in. If you have to, use the red button.

            Or : next bet solution : did you install the "mentioned a thousand times in the captive portal forum" patch ?

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

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