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    arpresolve: can't allocate llinfo for 192.168.100.1

    Scheduled Pinned Locked Moved General pfSense Questions
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    • L
      lordmundi
      last edited by

      hmm... yeah, i don't recall a single thing set up on the 192.168.100.x subnet.

      So, I'm not experienced with VIPs. I'll have to do some reading. Thanks.

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        https://docs.netgate.com/pfsense/en/latest/interfaces/accessing-modem-from-inside-firewall.html

        Though that really only applies to PPPoE connections. Just add a VIP on the WAN for a DHCP connection.

        Steve

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        • M
          mrsunfire
          last edited by mrsunfire

          I sill have the same issue, but only if the cable modem restarts and sends via DHCP the 192.168.100.1. After it boots up and receives a public IP adress, this message appears. If I shortly unplug the modem for a second BEFORE it gets a public IP adress this message does not appear.
          I'm not happy with this, because if the modem getting restartet because of DOCSIS fail, my log is flooded with this message if I'm not at home at this moment.

          I have configured a firewall rule on LAN because of dual WAN so that I always use the gateway of this interface to reach the modem, even if it's DOCSIS is offline.
          Don't know if this might be the problem?

          Unbenannt.JPG

          I think the only solution is that this flooding is getting stopped. The log should show only one of these entries, that's it. But unfortunately I can't configure this or even disable this to be logged.

          Netgate 6100 MAX

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          • H
            HG
            last edited by

            I don't know which modem you have, but I read in another forum that e.g. there is a TC4400 firmware version that has exactly the bug that is doesn't respond to ARP requests on LAN side after the cable connection is established. Maybe also other modems have this bug. The proposed solution there was to add a static ARP entry for the LAN address of the cable modem. I have the TC4400 but with another firmware without this bug, so unfortunately I cannot tell how to do this with pfSense.

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            • H
              HG
              last edited by HG

              Another thing that just came into my mind, but it's basically what stephenw10 mentioned above: With my modem, I had to add a NAT rule to be able to access the management interface after is has established the cable connection:

              97316b06-9eca-49a0-98e9-ad3f72a97758-image.png

              OPT1 is the interface with the cable modem. Ignore the WAN part, that's for the management interface of my DSL modem, I have dual WAN, too.

              And I have of course a virtual IP:

              7147dc5b-3e04-43dc-b728-d71524491551-image.png

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              • chpalmerC
                chpalmer
                last edited by chpalmer

                If 192.168.100.1 is outside the LAN(s) of your pfsense router then it will happily send any request to 192.168.100.1 out the WAN port at which time the cable modem will happily answer. There is no configuration needed on pfsense to allow this or make it happen other than its default setup.

                https://docs.netgate.com/pfsense/en/latest/interfaces/accessing-modem-from-inside-firewall.html states "The firewall is typically assigned a public IP, and sends all outbound traffic upstream to the ISP." This statement ignores the fact that the cable modem is listening on that address and answers locally. The cable modem will still answer on that address even if no cable is connected. Of coarse if any kind of tunnel or encapsulation is being used then you have to adjust things up a bit. A dsl modem used on an ISP that does not require PPPoe or PPPoa will generally answer without any additional setup as well though this is a rare option.

                pfsense will forward any address outside of its subnets to the WAN port.

                Look at these pings. One to the modem interface and one to my ISP gateway. Note that the gateway is further away than the modem.

                C:\Windows\System32>ping 192.168.100.1

                Pinging 192.168.100.1 with 32 bytes of data:
                Reply from 192.168.100.1: bytes=32 time=2ms TTL=63
                Reply from 192.168.100.1: bytes=32 time=1ms TTL=63
                Reply from 192.168.100.1: bytes=32 time=2ms TTL=63
                Reply from 192.168.100.1: bytes=32 time=1ms TTL=63

                Ping statistics for 192.168.100.1:
                Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
                Approximate round trip times in milli-seconds:
                Minimum = 1ms, Maximum = 2ms, Average = 1ms

                C:\Windows\System32>ping 24.xx.3x.1

                Pinging 24.113.35.1 with 32 bytes of data:
                Reply from 24.xx.3x.1: bytes=32 time=10ms TTL=63
                Reply from 24.xx.3x.1: bytes=32 time=9ms TTL=63
                Reply from 24.xx.3x.1: bytes=32 time=10ms TTL=63
                Reply from 24.xx.3x.1: bytes=32 time=13ms TTL=63

                Ping statistics for 24.xx.3x.1:
                Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
                Approximate round trip times in milli-seconds:
                Minimum = 9ms, Maximum = 13ms, Average = 10ms

                I would be curious what model cable modems this is happening with?

                Triggering snowflakes one by one..
                Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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                • H
                  HG @chpalmer
                  last edited by HG

                  @chpalmer My experience with the Technicolor TC4400 SR70.12.33-180327 is that I can only access the management interface with the NAT and Virtual IP while it is connected to the ISP. It works without the NAT rule if there is no ISP connection. The Virtual IP was always needed, because the WAN interface gets it IP address via DHCP so it has no IP address at all without the connection to the ISP. With the connection to the ISP, the WAN interface gets its public IP via DHCP.

                  chpalmerC 1 Reply Last reply Reply Quote 0
                  • M
                    mrsunfire @HG
                    last edited by mrsunfire

                    @HG said in arpresolve: can't allocate llinfo for 192.168.100.1:

                    I don't know which modem you have, but I read in another forum that e.g. there is a TC4400 firmware version that has exactly the bug that is doesn't respond to ARP requests on LAN side after the cable connection is established. Maybe also other modems have this bug. The proposed solution there was to add a static ARP entry for the LAN address of the cable modem. I have the TC4400 but with another firmware without this bug, so unfortunately I cannot tell how to do this with pfSense.

                    I can confirm this. I have a TC4400 with .33 firmware without this issue, because the modem resets the interface after bootup. With my .41 firmware, I have this bug, because the interface doesn't get shutdown after boot.

                    How to set a static arp?

                    @HG said in arpresolve: can't allocate llinfo for 192.168.100.1:

                    @chpalmer My experience with the Technicolor TC4400 SR70.12.33-180327 is that I can only access the management interface with the NAT and Virtual IP while it is connected to the ISP. It works without the NAT rule if there is no ISP connection. The Virtual IP was always needed, because the WAN interface gets it IP address via DHCP so it has no IP address at all without the connection to the ISP. With the connection to the ISP, the WAN interface gets its public IP via DHCP.

                    In my case I don't need a virtual IP adress to access the TC4400 (with or without public IP). If it's not connected to the ISP, starts to deliver a 192.168.100.10 IP by DHCP. After this happened and the pubic IP returned, then this error shows up. If I disable to get a private IP from the modem I don't get this error but also I can't connect the WebGUI of the modem without a connection to ISP.

                    Netgate 6100 MAX

                    H 2 Replies Last reply Reply Quote 0
                    • chpalmerC
                      chpalmer @HG
                      last edited by

                      @HG said in arpresolve: can't allocate llinfo for 192.168.100.1:

                      My experience with the Technicolor TC4400 SR70.12.33-180327 is that I can only access the management interface with the NAT and Virtual IP while it is connected to the ISP.

                      That is a limitation of that particular modem model.

                      Triggering snowflakes one by one..
                      Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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                      • H
                        HG @mrsunfire
                        last edited by HG

                        @mrsunfire said in arpresolve: can't allocate llinfo for 192.168.100.1:

                        How to set a static arp?

                        Unfortunately, I don't know how to do it permanently, and I have no real experience with it, but you could try first manually by executing "arp -S 192.168.100.1 xx:xx:xx:xx:xx:xx" (replace xx:xx:xx:xx:xx:xx with the modem's MAC address) on the command line to see if it really helps.

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                        • M
                          mrsunfire
                          last edited by

                          On DHCP server site I can configure static arp but on client site I don't think so. Maybe by command. I will give it a try next week and will update you guys. Thanks so far.

                          Netgate 6100 MAX

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                          • H
                            HG @mrsunfire
                            last edited by

                            @mrsunfire said in arpresolve: can't allocate llinfo for 192.168.100.1:

                            If it's not connected to the ISP, starts to deliver a 192.168.100.10 IP by DHCP.

                            Maybe I remembered incorrectly and that was probably also the case in my setup and I added the virtual IP together with the NAT.

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Did any of you try adding a VIP on the WAN in the modem mgmt subnet?

                              W 1 Reply Last reply Reply Quote 0
                              • M
                                mrsunfire
                                last edited by

                                What do you mean by this? I now added a Virtual IP for WAN (192.168.100.2) and will see if this helps. Before that I didn't have any VIP or NAT only a outbound firewall rule on LAN.

                                Netgate 6100 MAX

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  If pfSense has a an interface in that subnet marked as local in the routing table it should be able to add ARP entries for things inside it removing the issue.
                                  You might need to add an outbound NAT rule after doing that though since pfSense will just route to it as a local subnet and the modem will have no rout5e back.

                                  Steve

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                                  • M
                                    monofox
                                    last edited by

                                    I can confirm, that adding VIP to WAN with /32 mask and adding outbound NAT gives proper access to maintenance screen of TC4400. I cross checked through web ui as well as ssh, that its working without adding static arp (there is actually no arp entry). I'd originally defined the VIP in /24 subnet on WAN interface. In that case obviously i needed a static arp entry. But with /32 its not required.

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                                    • W
                                      war6000 @stephenw10
                                      last edited by

                                      @stephenw10 said in arpresolve: can't allocate llinfo for 192.168.100.1:

                                      Did any of you try adding a VIP on the WAN in the modem mgmt subnet?

                                      This worked for me. Thank you @stephenw10

                                      4d67a0e2-0837-40f7-9149-6e9a3ac05aa3-image.png

                                      johnpozJ 1 Reply Last reply Reply Quote 1
                                      • johnpozJ
                                        johnpoz LAYER 8 Global Moderator @war6000
                                        last edited by johnpoz

                                        @war6000 while that would most likely stop the logs you were seeing. It would prob be a more logical to set your ip to say 192.168.100.2/24 and then if you want to talk to 192.168.100.1 to access say your modems status page you would be coming from 192.168.100.2 vs your public IP on that interface hoping the modem answers, etc.

                                        vip.jpg

                                        states.jpg

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