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Urgent Lan Dropping

General pfSense Questions
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  • J
    Jimbohello
    last edited by May 3, 2020, 3:59 PM

    new setup with 10 gbe!
    every 24-48 hours the lan side no longer has network!
    no more computers have dhcp (even static in my pc, no network)
    by cons wan side I am able to access the pfsense!

    is there a specific setting for this type of card?

    thank you

    pfsense 2.4.5
    lan nic
    82598EB 10-Gigabit AF Dual Port Network Connection
    ix0: <Intel(R) PRO/10GbE PCI-Express Network Driver, Version - 3.2.12-k> port 0xd020-0xd03f mem 0xdf0a0000-0xdf0bffff,0xdf040000-0xdf07ffff,0xdf0c4000-0xdf0c7fff at device 0.0 on pci2
    ix0: Using MSI-X interrupts with 5 vectors
    ix0: Ethernet address: 00:1b:21:54:b2:55
    ix0: PCI Express Bus: Speed 2.5GT/s Width x4
    ix0: PCI-Express bandwidth available for this card
    ix0: For optimal performance a x8 PCIE, or x4 PCIE Gen2 slot is required.
    ix0: netmap queues/slots: TX 4/2048, RX 4/2048

    ix0: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu 1500
    options=8500b8<VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,VLAN_HWFILTER,VLAN_HWTSO>
    ether 00:1b:21:54:b2:55
    hwaddr 00:1b:21:54:b2:55
    inet6 fe80::21b:21ff:fe54:b255%ix0 prefixlen 64 scopeid 0x2
    inet 10.13.39.1 netmask 0xffffff00 broadcast 10.13.39.255
    nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
    media: Ethernet autoselect (10Gbase-SR <full-duplex,rxpause,txpause>)
    status: active

    J 1 Reply Last reply May 3, 2020, 4:30 PM Reply Quote 0
    • S
      stephenw10 Netgate Administrator
      last edited by May 3, 2020, 4:17 PM

      You need to determine what exactly is failing. Check Status > Services, is anything down?

      Check Status > Interfaces, is the LAN still UP?

      Check the system logs when this happens.

      You may be exhausting something. See:
      https://docs.netgate.com/pfsense/en/latest/hardware/tuning-and-troubleshooting-network-cards.html#intel-ix-4-cards

      Steve

      1 Reply Last reply Reply Quote 0
      • J
        JKnott @Jimbohello
        last edited by May 3, 2020, 4:30 PM

        @Jimbohello said in Urgent Lan Dropping:

        even static in my pc, no network

        If even static devices lose the network, it has nothing to do with pfSense. Perhaps a little more info would help.

        PfSense running on Qotom mini PC
        i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
        UniFi AC-Lite access point

        I haven't lost my mind. It's around here...somewhere...

        J 1 Reply Last reply May 3, 2020, 4:41 PM Reply Quote 0
        • J
          Jimbohello @JKnott
          last edited by May 3, 2020, 4:41 PM

          @JKnott

          Maybe switch need to be to autoselect like pfsense !!

          Or both on static setting like 10gbe full duplex?

          Hard to diagnostic when nothing as Failed on 1 gig lan for almost 5 years

          Switch lenovo ce0152tb campus

          Thank’s 😀

          J 1 Reply Last reply May 3, 2020, 4:47 PM Reply Quote 0
          • J
            JKnott @Jimbohello
            last edited by May 3, 2020, 4:47 PM

            @Jimbohello

            First off, always use autoconfig, unless you have some specific reason to not use it. However, do some testing. If you have 2 computers with static addresses, can you ping between them? If not, it's likely a switch issue, as pfSense is not used between devices on the same LAN. Even with DHCP, it should take some time for a failure to be noticeable, as devices retain their address, until the lease expires. Break the problem into byte size pieces, so that you can see what's failing. What you're doing is like calling up a mechanic and sayimg "My car doesn't work, what's wrong?"

            PfSense running on Qotom mini PC
            i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
            UniFi AC-Lite access point

            I haven't lost my mind. It's around here...somewhere...

            J 1 Reply Last reply May 3, 2020, 4:51 PM Reply Quote 0
            • J
              Jimbohello @JKnott
              last edited by May 3, 2020, 4:51 PM

              @JKnott

              Thank’s for your help !

              Already know about that !😄

              I’ll look futher into the switch !

              Don’t worried your help is please ! Than’s a lot

              1 Reply Last reply Reply Quote 0
              • S
                stephenw10 Netgate Administrator
                last edited by May 3, 2020, 4:56 PM

                If the switch port is set to fixed speed/duplex then the pfSense end should also be.

                On some 10G/1G dual speed ports we do see it is sometimes necessary to set 1G fixed to get a link.

                None of that should fail after some time though, it would either link or not. Something like an mbuf exhaustion would usually prevent traffic on all interfaces.
                Checking the logs for clues would be my first step here.

                Steve

                J 1 Reply Last reply May 3, 2020, 4:59 PM Reply Quote 0
                • J
                  Jimbohello @stephenw10
                  last edited by May 3, 2020, 4:59 PM

                  @stephenw10
                  appreciate the tip steve
                  All log or you have in mind a specefic one ?

                  1 Reply Last reply Reply Quote 0
                  • S
                    stephenw10 Netgate Administrator
                    last edited by May 3, 2020, 5:01 PM

                    The main System log in pfSense. I'd also check the switch log for link failure on the port.

                    J 2 Replies Last reply May 3, 2020, 10:15 PM Reply Quote 0
                    • J
                      Jimbohello @stephenw10
                      last edited by May 3, 2020, 10:15 PM

                      @stephenw10

                      Master crash today all network down .
                      So i find out that all packet on the lan where getting error in or out don’t remember ! Like million of error

                      I put back my intel 1000 pro
                      And everything look fine

                      So i thin’k 3 possibility is possible
                      Failed nic
                      Failed fiber
                      Failed transceiver

                      I’ll let you know in the future
                      😀😀

                      1 Reply Last reply Reply Quote 0
                      • J
                        Jimbohello @stephenw10
                        last edited by Sep 27, 2020, 1:49 PM

                        @stephenw10

                        told you ill get back to you

                        after more than 2-3 month, no more crash

                        i did change both transceiver and fiber!

                        but i think the issue was witthing the switch

                        i realise that does switch work in tandem port 49/50
                        51/52

                        i believe that the fact that a server was attach in port 49 the issue was cause by having the pfsense lan (dhcp/server) port plug into 50. so i put both server on 49/50 and add the lan fsense to 51.

                        crash never occur since then!

                        1 Reply Last reply Reply Quote 0
                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator
                          last edited by Sep 27, 2020, 2:52 PM

                          Huh? Switches don't care what ports you plug stuff into.. Sure you could have a bad port.. But sure doesn't care what you plug into ports that are next to each other ;)

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                          J 1 Reply Last reply Sep 27, 2020, 3:15 PM Reply Quote 0
                          • J
                            Jimbohello @johnpoz
                            last edited by Sep 27, 2020, 3:15 PM

                            @johnpoz
                            your absolutelly right ! but !
                            SINCE TECHNOLOGY INS'T ALWAYS PERFECT ! THIS SCENARIO IS POSSIBLE !

                            maybe it's a bug inside the swith ! inside the software or firmware or whatever !

                            anyway my problem is fix since 2-3 month

                            manual link:
                            https://systemx.lenovofiles.com/help/topic/com.lenovo.rackswitch.ce0152pb.doc/CE0128XB_CE0152XB-WGR.pdf

                            The 10G ports may be configured as stacking or as Ethernet in pairs. Configuring a
                            10G Ethernet port as stacking will also configure the paired link as stacking.
                            Likewise, configuring a 10G stack port as Ethernet will configure the paired link as
                            Ethernet. On the CE0152XB, ports 49/50 and 51/52 are paired. On the CE0128XB,
                            ports 25/26 and 27/28 are paired.

                            HAVE A NICE DAYS

                            1 Reply Last reply Reply Quote 0
                            • J
                              Jimbohello
                              last edited by Sep 27, 2020, 3:52 PM

                              @johnpoz
                              your absolutelly right ! but !
                              SINCE TECHNOLOGY INS'T ALWAYS PERFECT ! THIS SCENARIO IS POSSIBLE !

                              maybe it's a bug inside the swith ! inside the software or firmware or whatever !

                              anyway my problem is fix since 2-3 month

                              manual link:
                              https://systemx.lenovofiles.com/help/topic/com.lenovo.rackswitch.ce0152pb.doc/CE0128XB_CE0152XB-WGR.pdf

                              The 10G ports may be configured as stacking or as Ethernet in pairs. Configuring a
                              10G Ethernet port as stacking will also configure the paired link as stacking.
                              Likewise, configuring a 10G stack port as Ethernet will configure the paired link as
                              Ethernet. On the CE0152XB, ports 49/50 and 51/52 are paired. On the CE0128XB,
                              ports 25/26 and 27/28 are paired.

                              HAVE A NICE DAYS

                              1 Reply Last reply Reply Quote 0
                              • johnpozJ
                                johnpoz LAYER 8 Global Moderator
                                last edited by Sep 27, 2020, 4:01 PM

                                So combo ports? Yeah you might wanted to mention such details off the top..

                                Guess should of assumed they were combo from the numbers.. But without details of the special ports your dealing with. They are not your typical common ports on a switch, which don't give 2 shits if server or whatever is next to each other.

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
                                SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                                J 1 Reply Last reply Sep 27, 2020, 4:05 PM Reply Quote 0
                                • J
                                  Jimbohello @johnpoz
                                  last edited by Sep 27, 2020, 4:05 PM

                                  @johnpoz
                                  LOL
                                  i mentionned it ! but i use the word tandem !

                                  sorry about that confusion

                                  i realise that does switch work in tandem port 49/50
                                  51/52

                                  1 Reply Last reply Reply Quote 0
                                  • johnpozJ
                                    johnpoz LAYER 8 Global Moderator
                                    last edited by johnpoz Sep 27, 2020, 4:12 PM Sep 27, 2020, 4:12 PM

                                    Tandem is not the term have ever heard used.. Been in the business 30 some years, before there there were even switches. Never heard the term used to describe a combo port sorry..

                                    Do a google for tandem port switch, nothing.. do a google for combo port switch.. Gazillion hits..

                                    Tandem how would define it just means next to each other, one behind the other, etc.

                                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                                    If you get confused: Listen to the Music Play
                                    Please don't Chat/PM me for help, unless mod related
                                    SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                                    J 1 Reply Last reply Sep 27, 2020, 4:15 PM Reply Quote 0
                                    • J
                                      Jimbohello @johnpoz
                                      last edited by Sep 27, 2020, 4:15 PM

                                      @johnpoz

                                      sorry bro

                                      i’m french canadian !
                                      so that’s the only word who came in my mind for
                                      traduction !

                                      have a nice one
                                      peace ya 😊😊😊

                                      1 Reply Last reply Reply Quote 0
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