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    pfSense updates an package installation very slow when using Deutsche Telekom

    Scheduled Pinned Locked Moved General pfSense Questions
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    • C
      Crunk_Bass
      last edited by

      I don't know where this fits best so I post it in gerneral.
      Maybe a mod can move the thread to the right subforum.

      Package downloads and updates have been slow on devices that use Deutsche Telekom as an ISP and have IPv6 configured. This is because pfSense always tries to connect via IPv6 first and has to wait for the timeout/fallback to retry with IPv4.

      DTAG did not have the route to files01.netgate.com in their routing table.
      I already reached out to them and they temporarily added it by hand.

      Here is the thread (in german): https://telekomhilft.telekom.de/t5/Festnetz-Internet/Routing-IPv6-Netz-ueber-Telekom-nicht-erreichbar/m-p/4548781#M74526

      Telekom said they do not accept your subnet because there is no route object for 2607:ee80:10::/48.
      See https://bgp.he.net/net/2607:ee80:10::/48#_irr

      Could you please add an IRR record to your subnet?

      1 Reply Last reply Reply Quote 0
      • C
        Crunk_Bass
        last edited by

        The temporarily added route to your IPv6 network is deleted again.
        Could you please reach out to Deutsche Telekom (AS3320)?
        They said they contacted you but I don't know if they contacted Netgate or NYI.

        @jimp @stephenw10 maybe one of you knows who to contact at netgate for this kind of issue.

        1 Reply Last reply Reply Quote 0
        • jimpJ
          jimp Rebel Alliance Developer Netgate
          last edited by

          This should be taken care of now, though I'm not sure how long the changes may take to propagate. Let us know if it doesn't improve.

          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

          Need help fast? Netgate Global Support!

          Do not Chat/PM for help!

          1 Reply Last reply Reply Quote 2
          • awaranowskingA
            awaranowsking
            last edited by

            Can confirm the creation of the route6 IRR record in ARIN database.

            root@andrew-NUC7i7BNH:/home/andrew# whois -h rr.arin.net 2607:ee80:10::/48
            route6: 2607:ee80:10::/44
            descr: Netgate
            descr: 4616 Howard Lane #900
            descr: Austin, TX 78664
            descr: US
            origin: AS11403
            mnt-by: MNT-RC-218
            changed: awaranowski@netgate.com 20200514
            source: ARIN
            remarks: ****************************
            remarks: * THIS OBJECT CONTAINS PLACEHOLDER DATA
            remarks: * Please note that all data that is generally regarded as personal
            remarks: * data has been removed from this object.
            remarks: * To view the original object, please query the ARIN Database at:
            remarks: * http://www.arin.net/whois
            remarks: ****************************

            1 Reply Last reply Reply Quote 1
            • C
              Crunk_Bass
              last edited by Crunk_Bass

              After a bit of back and forth with Telekom they said you have to create an IRR entry for the 2607:ee80:10::/48 subnet.

              Here is a translation of what they said when I asked why their routing table still does not contain your subnet:

              The network that was entered is an aggregate (/ 44). However, we filter on the exact prefix (/ 48).
              This would have to be entered in the database.

              Could you please add this entry?

              awaranowskingA 1 Reply Last reply Reply Quote 0
              • awaranowskingA
                awaranowsking @Crunk_Bass
                last edited by

                @Crunk_Bass

                root@ubuntu:/home/andrew# whois -h rr.arin.net 2607:ee80:10::/48
                route6: 2607:ee80:10::/44
                descr: Netgate
                descr: 4616 Howard Lane #900
                descr: Austin, TX 78664
                descr: US
                origin: AS11403
                mnt-by: MNT-RC-218
                changed: awaranowski@netgate.com 20200514
                source: ARIN
                remarks: ****************************
                remarks: * THIS OBJECT CONTAINS PLACEHOLDER DATA
                remarks: * Please note that all data that is generally regarded as personal
                remarks: * data has been removed from this object.
                remarks: * To view the original object, please query the ARIN Database at:
                remarks: * http://www.arin.net/whois
                remarks: ****************************

                route6: 2607:ee80:10::/48
                descr: Netgate
                descr: 4616 Howard Lane #900
                descr: Austin, TX 78664
                descr: US
                origin: AS11403
                mnt-by: MNT-RC-218
                changed: awaranowski@netgate.com 20200514
                source: ARIN
                remarks: ****************************
                remarks: * THIS OBJECT CONTAINS PLACEHOLDER DATA
                remarks: * Please note that all data that is generally regarded as personal
                remarks: * data has been removed from this object.
                remarks: * To view the original object, please query the ARIN Database at:
                remarks: * http://www.arin.net/whois
                remarks: ****************************

                1 Reply Last reply Reply Quote 2
                • C
                  Crunk_Bass
                  last edited by Crunk_Bass

                  Thank you for your help.
                  It seems like Telekom added the route today and it is working now.

                  traceroute6 to files01.netgate.com (2607:ee80:10::119:40) from 2003:a:6f26:6400:3eec:efff:fe43:bc4c, 64 hops max, 20 byte packets
 1  2003:0:1303:a428::1 (2003:0:1303:a428::1)  12.648 ms  12.707 ms  12.710 ms
 2  2003:0:1303:a420::2 (2003:0:1303:a420::2)  12.743 ms  13.076 ms  13.237 ms
 3  2003:0:f600:d::1 (2003:0:f600:d::1)  24.753 ms  24.711 ms  24.737 ms
 4  2003:0:f600:d::2 (2003:0:f600:d::2)  24.482 ms  25.486 ms  24.487 ms
 5  ae4.cs3.lhr11.uk.eth.zayo.com (2001:438:ffff::407d:1cc2)  94.355 ms  93.986 ms  94.120 ms
 6  ae5.cs1.lhr11.uk.eth.zayo.com (2001:438:ffff::407d:1d7e)  92.245 ms  92.605 ms  91.240 ms
 7  ae2.mpr2.ewr1.us.zip.zayo.com (2001:438:ffff::407d:1d87)  90.741 ms  90.916 ms  90.743 ms
 8  ae5.mpr1.ewr4.us.zip.zayo.com (2001:438:ffff::407d:1feb)  93.492 ms  93.446 ms  93.244 ms
 9  2001:438:fffe::1b96 (2001:438:fffe::1b96)  102.487 ms  123.473 ms  123.992 ms
10  cs99-cs90.nyinternet.net (2610:1c1::1802)  91.492 ms  91.687 ms  91.498 ms
11  2607:ee80:10::119:40 (2607:ee80:10::119:40)  91.486 ms  91.558 ms  91.502 ms
                  1 Reply Last reply Reply Quote 0
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