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    D-Link DWM-222 LTE Dongle with 2.5

    Scheduled Pinned Locked Moved Hardware
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      As is says, the port is not responding to AT commands. You may have the wrong port selected.

      Try disabling/removing the ppp config from pfSense and then connceting to the port dircetly from the command line to see if it does respond to AT commands. Try all the ports if there is more than one com port presented.

      Steve

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      • R
        rmeskill
        last edited by

        I'm not terribly familiar with FreeBSD/linux in general-how do I go about connecting to the port directly from the CLI? I'm in and I appear to have found it on ugen3.2 (idVendor=0x2001, idProduct = 0xab00) if that helps, but I don't know how to force a connection from here to see if I can initiate a connection-I guess it's a cu command? Or tip? Can you point me anywhere that might help?

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        • R
          rmeskill
          last edited by

          Not sure if any of this helps-I'm just going off what I found online elsewhere to try and round up some details:

          ugen3.2: <Mobile Connect Mobile Connect> at usbus3, cfg=255 md=HOST spd=HIGH (480Mbps) pwr=ON (500mA)

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          • R
            rmeskill
            last edited by

            Additionally:

            idVendor = 0x2001
            idProduct = 0xab00
            bcdDevice = 0x0228
            iManufacturer = 0x0001 <Mobile Connect>
            iProduct = 0x0002 <Mobile Connect>
            bNumConfigurations = 0x0001

            ls -asl /dev/cuau*
            0 crw-rw---- 1 uucp dialer 0x50 Jun 1 13:44 /dev/cuau0
            0 crw-rw---- 1 uucp dialer 0x51 Jun 1 13:15 /dev/cuau0.init
            0 crw-rw---- 1 uucp dialer 0x52 Jun 1 13:15 /dev/cuau0.lock
            0 crw-rw---- 1 uucp dialer 0x36 Jun 1 14:26 /dev/cuau2
            0 crw-rw---- 1 uucp dialer 0x37 Jun 1 13:15 /dev/cuau2.init
            0 crw-rw---- 1 uucp dialer 0x38 Jun 1 13:15 /dev/cuau2.lock

            Sorry about all the updates-got flagged as spam when I tried to submit them all together...

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Ok first thing I would do is unplug it then plug it back in and check the system logs in the GUI.
              If it's a supported device you will probably some entries as u3g creates new com ports. You might also see new usb ethernet devices detected.

              If it as and new ports are created they will be /dev/cuaU*. The upper case U denotes a USB connected device. Those ports you show above are the on-board com ports not the modem.

              Yes, you would connect to it using cu, for example:

              [2.4.1-DEVELOPMENT][admin@3100.stevew.lan]/root: cu -l /dev/cuaU0.2
              Connected
              at
              OK
              ati
              Manufacturer: Sierra Wireless, Incorporated
              Model: EM7305
              Revision: SWI9X15C_05.05.06.00 r19523 carmd-fwbuild1 2013/12/06 00:19:40
              IMEI: ***************
              IMEI SV: 9
              FSN: ***************
              +GCAP: +CGSM
              

              Escape that by hitting return then ~~.

              Steve

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              • R
                rmeskill
                last edited by

                It appears to just disappear and then reappear:

                Jun 1 20:14:20	kernel		ugen3.2: <Mobile Connect Mobile Connect> at usbus3 (disconnected)
                Jun 1 20:14:42	kernel		ugen3.2: <Mobile Connect Mobile Connect> at usbus3
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                • R
                  rmeskill
                  last edited by

                  And cu (to both cuau0 and cuau2 connect but just give me dead air:

                  ===group

                  /home/pfadmin: sudo cu -l /dev/cuau2
                  Connected
                  ~
                  [EOT]
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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Ok lets see the output of: usbconfig -d ugen3.2 dump_all_desc.

                    Steve

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      That device does look like it should be recognised but only in 2.5:
                      https://github.com/pfsense/FreeBSD-src/blob/RELENG_2_5/sys/dev/usb/usbdevs#L1725

                      It's not shown in 2.4.X. You will need to use a dev snapshot if you need native support.

                      Steve

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                      • R
                        rmeskill
                        last edited by

                        8dea0afb-e350-49e4-885a-a6060aec8e68-image.png

                        ugen3.2.txt

                        Sorry about the attachments-pasting just got me spam errors

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Did you just upgrade to 2.5? If so check the system log again when you connect it.

                          You should see it shown as the correct device at least.

                          Steve

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                          • R
                            rmeskill
                            last edited by

                            No, I’ve been on 2.5 since I opened this ticket. The logs above are from 2.5-the device isn’t being recognized

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                            • R
                              rmeskill
                              last edited by

                              The system log (again on 2.5) only shows the connection at 3.2 and then the failures to respond to AT. Do you perhaps have any further suggestions?

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Hmm, what I expect to see here is the device initially come up as an emulated CD drive and then be ejected by u3g:
                                https://github.com/pfsense/FreeBSD-src/blob/RELENG_2_5/sys/dev/usb/serial/u3g.c#L241

                                If you reboot and check the boot log do you see that?

                                Do you see a cd drive listed in /dev that has no business being there? If so try ejecting it.

                                Steve

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                                • R
                                  rmeskill
                                  last edited by

                                  Rebooting seems to have frozen it-I'll need to get a monitor out tomorrow and take a look at what happened, but I did get an output of /dev at first-nothing obviously cdrom in there:

                                  /dev: ls
                                  acpi       atkbd0     cpuctl1    cuau2.init full       klog       mixer1     pci        stderr     ttyu2      ttyv5      ufssuspend ugen7.1
                                  ada0       audit      cpuctl2    cuau2.lock geom.ctl   kmem       mlx5ctl    pf         stdin      ttyu2.init ttyv6      ugen0.1    uinput
                                  ada0s1     auditpipe  cpuctl3    devctl     hpet1      label      music0     pts        stdout     ttyu2.lock ttyv7      ugen1.1    urandom
                                  ada0s1a    bpf        ctty       devctl2    input      md0        netdump    random     sysmouse   ttyv0      ttyv8      ugen2.1    usb
                                  ada0s1b    bpf0       cuau0      devstat    io         mdctl      netmap     reroot     tcp_log    ttyv1      ttyv9      ugen3.1    usbctl
                                  agpgart    console    cuau0.init dumpdev    kbd0       mem        nfslock    sequencer0 ttyu0      ttyv2      ttyva      ugen4.1    xpt0
                                  apm        consolectl cuau0.lock fd         kbd1       midistat   null       sndstat    ttyu0.init ttyv3      ttyvb      ugen5.1    zero
                                  apmctl     cpuctl0    cuau2      fido       kbdmux0    mixer0     pass0      speaker    ttyu0.lock ttyv4      ufsid      ugen6.1
                                  
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                                  • R
                                    rmeskill
                                    last edited by

                                    No idea what happened, but something got corrupted and had to fully reinstall. But now can confirm both no unexpected CDROMs in /dev (it looks the exact same as above), it continues to mount on 7.2 and it doesn't work.

                                    [2.5.0-DEVELOPMENT][admin@pfSense.localdomain]/root: usbconfig
                                    ugen2.1: <Intel UHCI root HUB> at usbus2, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE (0mA)
                                    ugen6.1: <Intel UHCI root HUB> at usbus6, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE (0mA)
                                    ugen1.1: <Intel UHCI root HUB> at usbus1, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE (0mA)
                                    ugen5.1: <Intel UHCI root HUB> at usbus5, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE (0mA)
                                    ugen4.1: <Intel UHCI root HUB> at usbus4, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE (0mA)
                                    ugen7.1: <Intel EHCI root HUB> at usbus7, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)
                                    ugen0.1: <Intel UHCI root HUB> at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE (0mA)
                                    ugen3.1: <Intel EHCI root HUB> at usbus3, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)
                                    ugen7.2: <Mobile Connect Mobile Connect> at usbus7, cfg=255 md=HOST spd=HIGH (480Mbps) pwr=ON (500mA)
                                    

                                    Additionally (both before and after I create a PPP Interface) cu -l /dev/cuau* don't give me any interactive responses-I just get a dead cursor until I disconnect.

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Hmm, I would try it in some other OS at this point and see what it does there. It may be stuck in some odd mode perhaps.
                                      Do you know the history of that device?

                                      Steve

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                                      • R
                                        rmeskill
                                        last edited by

                                        It's brand new, not locked, and works fine on my Windows box with the provided software...

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                                        • R
                                          rmeskill
                                          last edited by

                                          I think you might be right, though, as when it joins to Windows it joins as a CDROM/USB device. I imagine I need to switch it to the correct mode, then, per details on this thread:

                                          https://www.draisberghof.de/usb_modeswitch/bb/viewtopic.php?f=3&t=2594

                                          but can't find a series of commands that works. Here's what I get when I follow the same commands from that forum post:

                                          [2.5.0-DEVELOPMENT][admin@pfSense.localdomain]/root: sudo usb_modeswitch -K -W -v 2001 -p 0x0228
                                          Take all parameters from the command line
                                          
                                          
                                           * usb_modeswitch: handle USB devices with multiple modes
                                           * Version 2.6.0 (C) Josua Dietze 2017
                                           * Based on libusb1/libusbx
                                          
                                           ! PLEASE REPORT NEW CONFIGURATIONS !
                                          
                                          DefaultVendor=  0x2001
                                          DefaultProduct= 0x0228
                                          
                                          StandardEject=1
                                          
                                          Look for default devices ...
                                            found USB ID 0000:0000
                                            found USB ID 0000:0000
                                            found USB ID 0000:0000
                                            found USB ID 0000:0000
                                            found USB ID 0000:0000
                                            found USB ID 0000:0000
                                            found USB ID 0000:0000
                                            found USB ID 0000:0000
                                            found USB ID 2001:ab00
                                             vendor ID matched
                                           No devices in default mode found. Nothing to do. Bye!
                                          
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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            @rmeskill said in D-Link DWM-222 LTE Dongle with 2.5:

                                            sudo usb_modeswitch -K -W -v 2001 -p 0x0228

                                            That's the wrong product ID, it's not what you have. Try:
                                            sudo usb_modeswitch -K -W -v 2001 -p 0xab00

                                            Not sure why u3g isn't doing that though.

                                            Steve

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