Squidguard update fails after upgrading pfSense 2.4.5-RELEASE-p1

_igor_ · Jun 12, 2020, 9:17 PM

Hello,
after upgrading from 2.4.5 to actual -p1 ugrading of squidguard fails:

Upgrading pfSense-pkg-squidGuard...
Updating pfSense-core repository catalogue...
pfSense-core repository is up to date.
Updating pfSense repository catalogue...
pfSense repository is up to date.
All repositories are up to date.
Checking integrity... done (0 conflicting)
The following 1 package(s) will be affected (of 0 checked):

Installed packages to be UPGRADED:
pfSense-pkg-squidGuard: 1.16.18_5 -> 1.16.18_6 [pfSense]

Number of packages to be upgraded: 1
[1/1] Upgrading pfSense-pkg-squidGuard from 1.16.18_5 to 1.16.18_6...
[1/1] Extracting pfSense-pkg-squidGuard-1.16.18_6: .......... done
Removing squidGuard components...
Menu items... done.
Services... done.
Loading package instructions...
Deinstall commands... done.

Nothing more happens...

So i rebooted and same as before. Stuck at Deinstall commands... Done.
Menu-entry is removed but package listed as installed.
At the moment im a bit lost in space...

Got it. I removed the package via cli: pkg delete pfSense-pkg-squidGuard
Then installing via Webif worked.
But i think, the failing via Webif seems to be a bug maybe? Other packages updated flawlessly. Only squidguard fails.

bigmiketech · Jun 11, 2020, 1:29 PM

I am seeing the same thing with 3 packages, which I believe is all the same issue with the package manager, I see it with Cron, Squid, and squidguard, all 3 get stuck at one of 2 points, most common is "Please wait while the update system initializes" and never goes any further. Reboot and sometimes it gets to the same points yours displays but never gets further, even after letting sit for 30+ minutes. This is happening across 6 different SG-3100 and 1 custom built PC with Intel J1900 CPU.

When trying to reinstall squid:

Upgrading pfSense-pkg-squid...
pkg-static: Warning: Major OS version upgrade detected. Running "pkg bootstrap -f" recommended
Updating pfSense-core repository catalogue...
pfSense-core repository is up to date.
Updating pfSense repository catalogue...
pfSense repository is up to date.
All repositories are up to date.
Checking integrity... done (0 conflicting)
The following 1 package(s) will be affected (of 0 checked):
Installed packages to be UPGRADED:
pfSense-pkg-squid: 0.4.44_25 -> 0.4.44_26 [pfSense]

Number of packages to be upgraded: 1
[1/1] Upgrading pfSense-pkg-squid from 0.4.44_25 to 0.4.44_26...
[1/1] Extracting pfSense-pkg-squid-0.4.44_26: .......... done
Removing squid components...
Menu items... done.
Services... done.
Loading package instructions...
Deinstall commands... done.
Saving updated package information...
overwrite!
Loading package configuration... done.
Configuring package components...
Loading package instructions...
Custom commands...
Executing custom_php_install_command()...done.
Executing custom_php_resync_config_command()...done.
Menu items... done.
Services... done.
Writing configuration... done.

Then it stays there, never succeeds, never finishes the installation.

CaliPilot · Jun 11, 2020, 4:34 PM

It's always an bad idea to "hey.. we do quickly that update...." if your close at the end of your day in the office...

Same issues here with Squid and SquidGuard. The fix from @_igor_ worked after a reboot and manually killing a package manager process which locked the package delete.

Thanks for reporting!

Chris

Cássio Elias · Jun 11, 2020, 6:15 PM

I have the same problem ... SquidGuard simply does not reinstall or update, as the process is not completed in any way. I've reinstalled squid and still nothing ... I don't know what to do !?

CaliPilot · Jun 11, 2020, 6:56 PM

@Cássio-Elias the Solution is at the end of post #1

Chris

Cássio Elias · Jun 11, 2020, 7:39 PM

@CaliPilot It doesn't work, I give the command but never leave that line here ==> "" Deinstall commands ... done.

Cássio Elias · Jun 11, 2020, 9:27 PM

@CaliPilot there must be a bug in version 2.4.5-RELEASE-p1 of pfSense, as the following commands do not end, that is, they do not end in any way, stop at some point and do not go any further:

pkg-static install -fy pfSense-pkg-squid-0.4.44_26
pkg-static install -fy pfSense-pkg-squidGuard-1.16.18_6

jorge_ale23 · Jun 12, 2020, 2:03 AM

@Cássio-Elias try from shell: pkg delete squidGuard and pkg delete squid, and wait a few minutes, that worked for me

emeric · Jun 12, 2020, 9:53 AM

Hi,

Hello,

It is not only on version 2.4.5-RELEASE-p1 that the problem occurs for the squidguard update.

I have the same problem on version 2.4.5-RELEASE.

The installation remains frozen at the step "Deinstall commands ... done."

CZvacko · Jun 12, 2020, 10:06 AM

I also face same issue after upgrade to 2.4.5-RELEASE-p1.
squidGuard not included in menu and is missing in list of services.
Tried pkg delete pfSense-pkg-squidGuard but hangs on Deinstall commands... done
Waited one hour and package still not removed. What to do now ?

goodtm · Jun 12, 2020, 10:38 AM

The same problem occurs when updating the package. Not updated. The package disappeared from the menu
||Upgrading pfSense-pkg-squidGuard...
Updating pfSense-core repository catalogue...
pfSense-core repository is up to date.
Updating pfSense repository catalogue...
pfSense repository is up to date.
All repositories are up to date.
Checking integrity... done (0 conflicting)
The following 1 package(s) will be affected (of 0 checked):

Installed packages to be UPGRADED:
pfSense-pkg-squidGuard: 1.16.18_5 -> 1.16.18_6 [pfSense]

Number of packages to be upgraded: 1
[1/1] Upgrading pfSense-pkg-squidGuard from 1.16.18_5 to 1.16.18_6...
[1/1] Extracting pfSense-pkg-squidGuard-1.16.18_6: .......... done
Removing squidGuard components...
Menu items... done.
Services... done.
Loading package instructions...
Deinstall commands... done.||

alexela · Jun 12, 2020, 11:02 AM

Hi all,

same here.
I'm on Version 2.4.5_1.

Installed packages to be UPGRADED:
pfSense-pkg-Cron: 0.3.7_3 -> 0.3.7_4 [pfSense]
pfSense-pkg-snort: 3.2.9.11 -> 3.2.9.12 [pfSense]
pfSense-pkg-squidGuard: 1.16.18_5 -> 1.16.18_6 [pfSense]

Upgrade stuck after:
[1/3] Upgrading pfSense-pkg-squidGuard from 1.16.18_5 to 1.16.18_6...
[1/3] Extracting pfSense-pkg-squidGuard-1.16.18_6: 100%
Removing squidGuard components...
Menu items... done.
Services... done.
Loading package instructions...
Deinstall commands... done.

@_igor_ Please remove "solved" flag from this post to draw attention from pfsense development/support team.
This seems to be some unsolved bug within post uninstall procedure.
Thanks!

Best Regards

Jun 12, 2020, 1:43 PM

I have the same problem

pfSense 2.4.5_1

I successfully upgraded to cron 0.3.7_4, snort 3.2.9.12, squid 0.4.44_26 - squidGuard upgrade from 1.16.18_5 to 1.16.18_6 only gets as far as Deinstall commands... done

PinnacleDesigns · Jun 12, 2020, 1:43 PM

@radster said in Squidguard update fails after upgrading pfSense 2.4.5-RELEASE-p1 (solved):

I have the same problem

pfSense 2.4.5_1

I successfully upgraded to cron 0.3.7_4, snort 3.2.9.12, squid 0.4.44_26 - squidGuard upgrade from 1.16.18_5 to 1.16.18_6 only gets as far as Deinstall commands... done

I am having the same issue.

biGdada · Jun 12, 2020, 2:57 PM

@radster said in Squidguard update fails after upgrading pfSense 2.4.5-RELEASE-p1 (solved):

I have the same problem

pfSense 2.4.5_1

I successfully upgraded to cron 0.3.7_4, snort 3.2.9.12, squid 0.4.44_26 - squidGuard upgrade from 1.16.18_5 to 1.16.18_6 only gets as far as Deinstall commands... done

same here. any solution?

dennis_s · Jun 12, 2020, 3:08 PM

Our engineers are aware and are investigating why some users are seeing updates issues with some packages.

In most cases running killall -9 pkg-static will allow the updates to continue.

dotcom · Jun 12, 2020, 4:10 PM

I have the same problem.
It still hangs even when done from terminal.

[2.4.5-RELEASE][root@pfSense]/root: pkg delete pfSense-pkg-squidGuard
Checking integrity... done (0 conflicting)
Deinstallation has been requested for the following 1 packages (of 0 packages in the universe):

Installed packages to be REMOVED:
        pfSense-pkg-squidGuard: 1.16.18_6

Number of packages to be removed: 1

Proceed with deinstalling packages? [y/N]: y
[1/1] Deinstalling pfSense-pkg-squidGuard-1.16.18_6...
Removing squidGuard components...
Menu items... done.
Services... done.
Loading package instructions...
Deinstall commands... done.

goodtm · Jun 12, 2020, 7:22 PM

@dennis_s said in Squidguard update fails after upgrading pfSense 2.4.5-RELEASE-p1 (solved):

Our engineers are aware and are investigating why some users are seeing updates issues with some packages.

In most cases running killall -9 pkg-static will allow the updates to continue.

I started the package update, the update froze, executed a command, and the update was interrupted.. re-launched the package update, the package was updated successfully

_igor_ · Jun 12, 2020, 9:18 PM

Changed back to "not solved", due to the big resonance!

Cássio Elias · Jun 12, 2020, 11:13 PM

@goodtm Apparently, this solution solved the SquidGuard problem for me! But I can't reinstall Squid, when trying to reinstall, even with this SquidGuard procedure, reinstalling Squid does not get off the line => "Writing configuration ... done."
And don't get out of that line ... weird ..