Squidguard update fails after upgrading pfSense 2.4.5-RELEASE-p1

emeric · Jun 12, 2020, 9:53 AM

Hi,

Hello,

It is not only on version 2.4.5-RELEASE-p1 that the problem occurs for the squidguard update.

I have the same problem on version 2.4.5-RELEASE.

The installation remains frozen at the step "Deinstall commands ... done."

CZvacko · Jun 12, 2020, 10:06 AM

I also face same issue after upgrade to 2.4.5-RELEASE-p1.
squidGuard not included in menu and is missing in list of services.
Tried pkg delete pfSense-pkg-squidGuard but hangs on Deinstall commands... done
Waited one hour and package still not removed. What to do now ?

goodtm · Jun 12, 2020, 10:38 AM

The same problem occurs when updating the package. Not updated. The package disappeared from the menu
||Upgrading pfSense-pkg-squidGuard...
Updating pfSense-core repository catalogue...
pfSense-core repository is up to date.
Updating pfSense repository catalogue...
pfSense repository is up to date.
All repositories are up to date.
Checking integrity... done (0 conflicting)
The following 1 package(s) will be affected (of 0 checked):

Installed packages to be UPGRADED:
pfSense-pkg-squidGuard: 1.16.18_5 -> 1.16.18_6 [pfSense]

Number of packages to be upgraded: 1
[1/1] Upgrading pfSense-pkg-squidGuard from 1.16.18_5 to 1.16.18_6...
[1/1] Extracting pfSense-pkg-squidGuard-1.16.18_6: .......... done
Removing squidGuard components...
Menu items... done.
Services... done.
Loading package instructions...
Deinstall commands... done.||

alexela · Jun 12, 2020, 11:02 AM

Hi all,

same here.
I'm on Version 2.4.5_1.

Installed packages to be UPGRADED:
pfSense-pkg-Cron: 0.3.7_3 -> 0.3.7_4 [pfSense]
pfSense-pkg-snort: 3.2.9.11 -> 3.2.9.12 [pfSense]
pfSense-pkg-squidGuard: 1.16.18_5 -> 1.16.18_6 [pfSense]

Upgrade stuck after:
[1/3] Upgrading pfSense-pkg-squidGuard from 1.16.18_5 to 1.16.18_6...
[1/3] Extracting pfSense-pkg-squidGuard-1.16.18_6: 100%
Removing squidGuard components...
Menu items... done.
Services... done.
Loading package instructions...
Deinstall commands... done.

@_igor_ Please remove "solved" flag from this post to draw attention from pfsense development/support team.
This seems to be some unsolved bug within post uninstall procedure.
Thanks!

Best Regards

Jun 12, 2020, 1:43 PM

I have the same problem

pfSense 2.4.5_1

I successfully upgraded to cron 0.3.7_4, snort 3.2.9.12, squid 0.4.44_26 - squidGuard upgrade from 1.16.18_5 to 1.16.18_6 only gets as far as Deinstall commands... done

PinnacleDesigns · Jun 12, 2020, 1:43 PM

@radster said in Squidguard update fails after upgrading pfSense 2.4.5-RELEASE-p1 (solved):

I have the same problem

pfSense 2.4.5_1

I successfully upgraded to cron 0.3.7_4, snort 3.2.9.12, squid 0.4.44_26 - squidGuard upgrade from 1.16.18_5 to 1.16.18_6 only gets as far as Deinstall commands... done

I am having the same issue.

biGdada · Jun 12, 2020, 2:57 PM

@radster said in Squidguard update fails after upgrading pfSense 2.4.5-RELEASE-p1 (solved):

I have the same problem

pfSense 2.4.5_1

I successfully upgraded to cron 0.3.7_4, snort 3.2.9.12, squid 0.4.44_26 - squidGuard upgrade from 1.16.18_5 to 1.16.18_6 only gets as far as Deinstall commands... done

same here. any solution?

dennis_s · Jun 12, 2020, 3:08 PM

Our engineers are aware and are investigating why some users are seeing updates issues with some packages.

In most cases running killall -9 pkg-static will allow the updates to continue.

dotcom · Jun 12, 2020, 4:10 PM

I have the same problem.
It still hangs even when done from terminal.

[2.4.5-RELEASE][root@pfSense]/root: pkg delete pfSense-pkg-squidGuard
Checking integrity... done (0 conflicting)
Deinstallation has been requested for the following 1 packages (of 0 packages in the universe):

Installed packages to be REMOVED:
        pfSense-pkg-squidGuard: 1.16.18_6

Number of packages to be removed: 1

Proceed with deinstalling packages? [y/N]: y
[1/1] Deinstalling pfSense-pkg-squidGuard-1.16.18_6...
Removing squidGuard components...
Menu items... done.
Services... done.
Loading package instructions...
Deinstall commands... done.

goodtm · Jun 12, 2020, 7:22 PM

@dennis_s said in Squidguard update fails after upgrading pfSense 2.4.5-RELEASE-p1 (solved):

Our engineers are aware and are investigating why some users are seeing updates issues with some packages.

In most cases running killall -9 pkg-static will allow the updates to continue.

I started the package update, the update froze, executed a command, and the update was interrupted.. re-launched the package update, the package was updated successfully

_igor_ · Jun 12, 2020, 9:18 PM

Changed back to "not solved", due to the big resonance!

Cássio Elias · Jun 12, 2020, 11:13 PM

@goodtm Apparently, this solution solved the SquidGuard problem for me! But I can't reinstall Squid, when trying to reinstall, even with this SquidGuard procedure, reinstalling Squid does not get off the line => "Writing configuration ... done."
And don't get out of that line ... weird ..

PaMi · Jun 13, 2020, 12:32 AM

Same issue after upgrade to 2.4.5p1
Can't uninstall squidguard by the shell :

[1/2] Deinstalling pfSense-pkg-squidGuard-1.16.18_5...
Removing squidGuard components...
Menu items... done.
Services... done.
Loading package instructions...
Deinstall commands... done.

PaMi · Jun 13, 2020, 12:31 AM

OK squid and squidguard uninstalled with :

pkg delete squidGuard

and

pkg delete squid

but can't reinstall. Stay on :

[1/1] Installing pfSense-pkg-squid-0.4.44_26...
[1/1] Extracting pfSense-pkg-squid-0.4.44_26: 100%
Saving updated package information...
done.
Loading package configuration... done.
Configuring package components...
Loading package instructions...
Custom commands...
Executing custom_php_install_command()...done.
Executing custom_php_resync_config_command()...done.
Menu items... done.
Services... done.
Writing configuration... done.

What can i do?

pr340 · Jun 13, 2020, 5:17 AM

My solution:

Stop the squid for web;
From the terminal:

pkg delete squidGuard

for me solved.

SaschaITM · Jun 13, 2020, 7:23 AM

Same issue here on 2.4.5-RELEASE-p1 running in a VMware VM. There doesn't seem to be an easy fix, tried everything in this thread, and some additional stuff. The "killall -9 pkg-static" command (on a second shell) will just interrupt the uninstall procedure, it doesn't continue after issuing that command. I've noticed that when the procedure hangs there are two "pkg" processes which seem to be started close to each other (if not at nearly the same time), maybe that's the issue? Like some kind of race condition, triggered by a typo/special character or something like that in the package itself?

Aiken · Jun 13, 2020, 9:38 AM

After comment below command in /usr/local/pkg/squidguard.inc

squid_reconfigure('remove redirector options');

I can remove the old package and install new package manually.

biGdada · Jun 13, 2020, 8:37 PM

@Aiken worked for me, thanks alot

alexela · Jun 14, 2020, 9:04 AM

@Aiken said in Squidguard update fails after upgrading pfSense 2.4.5-RELEASE-p1:

/usr/local/pkg/squidguard.inc

@Aiken Thank you, this does the trick for me too.

Jun 14, 2020, 10:08 AM

Thank you @Aiken! This is the only solution that has worked for me. After commenting out that line I was able to upgrade squidGuard via the WebGUI