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Loosing IPV6 connectivity after 1 hour with HG8245Q2 (OI Firmware)

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  • K
    Katan
    last edited by Jun 15, 2020, 1:52 AM

    Hi, as the topic say's I can’t seem to get IPV6 to work for longer than 1 hour, the firewall looses it’s WAN IP and all clients on LAN side loose IPV6 connectivity.
    Only way to get it back is to reboot the firewall, but it’s just another hour of connectivity.
    From what I can see, may ISP (OI) provides a /56 prefix to the HG8245Q2 which in turn is providing a /64 prefix to PFSense.

    Tried setting IPv6 on interface to none and back to DHCP minutes later to see if it would work again without success, only a reboot makes it work, but again for only 1 hour.

    Some information.

    WAN side of HG8245Q2
    b097111c-2ef3-47cd-a93c-eb6dca21b9ae-image.png

    DHCP on HG8245Q2
    28dd172e-6321-46c4-b694-95b4905adc5b-image.png

    Current DHCP Client on PFSENSE
    099acd07-39d0-439f-8297-494a3696fd05-image.png

    Please HELP!!!!

    J 1 Reply Last reply Jun 15, 2020, 6:34 PM Reply Quote 0
    • J
      JKnott @Katan
      last edited by Jun 15, 2020, 6:34 PM

      @Katan said in Loosing IPV6 connectivity after 1 hour with HG8245Q2 (OI Firmware):

      the firewall looses it’s WAN IP and all clients on LAN side loose IPV6 connectivity

      What happens if you use a computer in place of pfSense? If it also loses it's IPv6 address, then the problem is with the ISP or the HG8245Q2.

      They only give you a single /64 out of a /56? Wow, they're generous! </sarcasm>.

      PfSense running on Qotom mini PC
      i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
      UniFi AC-Lite access point

      I haven't lost my mind. It's around here...somewhere...

      1 Reply Last reply Reply Quote 0
      • K
        Katan
        last edited by Katan Jun 16, 2020, 12:47 PM Jun 16, 2020, 1:52 AM

        Hi,

        Connected a windows Laptop directly to the HG8245Q2, and IPv6 is working fine for over 2 hours.

        Will leave it ON overnight and check again in the morning.
        Checking my Syslog server I found this 1 hour after a Pfsense restart yesterday.

        07e245ea-5648-4f8a-9b6b-7ce8ce9741cc-image.png

        I believe if I add another router behind the HG8245Q2 it would provide another /64 prefix for it. But for my usage one is enough.

        Did another test, here is the DHCP log from when the connectivity dies.
        3ff3965f-abb8-4a0f-a719-63969c2c97a4-image.png

        Laptop connected to HG8245Q2 still works.

        Edit:
        In the morning the laptop still have working IPv6.

        Looks like it´s something on Pfsense side.

        1 Reply Last reply Reply Quote 0
        • K
          Katan
          last edited by Jun 17, 2020, 9:03 PM

          Looks like I found the problem.

          When the interface comes up it sends the solicit using a link-local address, and the HG8245Q2 answers.

          From Wireshark.
          1b9a0e6b-3248-46f6-81fd-d7e637a1cc25-image.png

          And after that, it uses the global address, and doesn´t get an answer from the HG8245Q2.
          8ef3586f-6e04-4494-bb6f-ec864e5eee86-image.png

          Is there a way to make dhcpv6c use the link-local address aways?

          J 1 Reply Last reply Jun 17, 2020, 9:34 PM Reply Quote 0
          • J
            JKnott @Katan
            last edited by Jun 17, 2020, 9:34 PM

            @Katan

            Can you post the entire capture or at least the part where it changes? I'd like to see what happens when it changes from one to the other. I have a saved capture which shows only link local addresses, as I expected. I have no idea why a global address is used as link local should be good enough to reach the DHCP server or relay.

            Do you have anything in the Advanced DHCP6 Client Configuration?

            PfSense running on Qotom mini PC
            i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
            UniFi AC-Lite access point

            I haven't lost my mind. It's around here...somewhere...

            1 Reply Last reply Reply Quote 0
            • K
              Katan
              last edited by Katan Jun 18, 2020, 1:07 AM Jun 17, 2020, 9:52 PM

              This is what a have on hand.

              Link-local.zip
              Global.zip

              I´m not so sure now.
              did a release and renew and after some time it´s using the link-local address, but no answer...

              Starting to loose my sanity here.

              Edit:
              Nothing in Advanced DHCP6 Client Configuration .

              Edit.
              @JKnott
              As requested. Source IP Change.7z

              J 1 Reply Last reply Jun 18, 2020, 1:17 AM Reply Quote 0
              • J
                JKnott @Katan
                last edited by JKnott Jun 18, 2020, 1:31 AM Jun 18, 2020, 1:17 AM

                @Katan

                Those files don't appear to contain DHCPv6. To capture it, filter on protocol 546. That will capture only DHCPv6 packets. You apparently captured it properly in the captures above.

                Also, there's no need to zip those files, unless you're still using a dial up modem.

                PfSense running on Qotom mini PC
                i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                UniFi AC-Lite access point

                I haven't lost my mind. It's around here...somewhere...

                1 Reply Last reply Reply Quote 0
                • K
                  Katan
                  last edited by Katan Jun 18, 2020, 1:51 AM Jun 18, 2020, 1:33 AM

                  @JKnott

                  Strange, just opened the file.
                  5159e733-db22-4af7-bf98-07df36e7860d-image.png

                  Edit:
                  A capture from the windows laptop, that just works.
                  Laptop Dhcpv6.pcapng

                  have the full capture if needed.

                  J 1 Reply Last reply Jun 18, 2020, 3:06 AM Reply Quote 0
                  • J
                    JKnott @Katan
                    last edited by Jun 18, 2020, 3:06 AM

                    @Katan said in Loosing IPV6 connectivity after 1 hour with HG8245Q2 (OI Firmware):

                    Strange, just opened the file.

                    Did you check the one you posted on the site? I don't see any DHCPv6 in it. Here's what I see with your Source IP Change file.

                    Screenshot_20200617_230027.png

                    PfSense running on Qotom mini PC
                    i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                    UniFi AC-Lite access point

                    I haven't lost my mind. It's around here...somewhere...

                    1 Reply Last reply Reply Quote 0
                    • K
                      Katan
                      last edited by Jun 18, 2020, 3:17 AM

                      @JKnott
                      Yes, the same one.
                      anyway, here is the file with just DHCPV6.
                      Source IP Change Dhcpv6.pcapng

                      J 1 Reply Last reply Jun 18, 2020, 11:03 AM Reply Quote 0
                      • J
                        JKnott @Katan
                        last edited by Jun 18, 2020, 11:03 AM

                        @Katan

                        A couple of things. The address changes when it goes from using request to renew. Also, that happens after only a minute or so, which seems fast. I haven't ever seen DHCP, on either IPv4 or IPv6 do something that fast. I tried to monitor my connection over night, but Packet Capture timed out. I'll have to try again with my managed switch.

                        PfSense running on Qotom mini PC
                        i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                        UniFi AC-Lite access point

                        I haven't lost my mind. It's around here...somewhere...

                        J 1 Reply Last reply Jun 18, 2020, 1:54 PM Reply Quote 0
                        • K
                          Katan
                          last edited by Katan Jun 18, 2020, 11:35 AM Jun 18, 2020, 11:34 AM

                          @JKnott

                          Are you sure it´s just a minute, looking on the column time it shows 30 minutes to me (it took about 30 minutes to issue the RENEW during capture, as I was waiting for it to stop capturing).

                          It´s a 3600s lease.

                          J 1 Reply Last reply Jun 18, 2020, 1:57 PM Reply Quote 0
                          • J
                            JKnott @JKnott
                            last edited by Jun 18, 2020, 1:54 PM

                            @JKnott

                            I have been running Wireshark between my firewall and cable modem and have noticed some differences. For example on yours, you go through several solicit/advertise frames, when the normal process is solicit/advertise/request/reply. Then you get one request/reply and then a bunch of renews. On my system, I just get a single solicit/advertise/request/reply sequence and there has been nothing else for 20 minutes so far. Also, both your preferred and valid lifetimes are 3600 seconds, whereas mine are 148853 and 580853. So, I would expect a renewal attempt at just over 43 hours, not 1 as you have. I'll leave my test config up for the rest of the day, but I doubt I'll see anything, given that 43 hour wait for the next request.

                            Incidentally, the way I'm monitoring this is through a "data tap" or "network tap" I made with a 5 port managed switch. I placed it between my pfSense firewall and cable modem and use a notebook computer, running Wireshark to capture the traffic.

                            Here's the instructions I posted for making one:
                            Creating a "data tap"

                            PfSense running on Qotom mini PC
                            i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                            UniFi AC-Lite access point

                            I haven't lost my mind. It's around here...somewhere...

                            K 1 Reply Last reply Jun 18, 2020, 2:09 PM Reply Quote 0
                            • J
                              JKnott @Katan
                              last edited by JKnott Jun 18, 2020, 1:58 PM Jun 18, 2020, 1:57 PM

                              @Katan said in Loosing IPV6 connectivity after 1 hour with HG8245Q2 (OI Firmware):

                              It´s a 3600s lease.

                              Take a look at the times in Wireshark. Everything there happened in a half hour.

                              PfSense running on Qotom mini PC
                              i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                              UniFi AC-Lite access point

                              I haven't lost my mind. It's around here...somewhere...

                              1 Reply Last reply Reply Quote 0
                              • K
                                Katan @JKnott
                                last edited by Katan Jun 18, 2020, 2:27 PM Jun 18, 2020, 2:09 PM

                                @JKnott
                                Unfortunatly, I only have a 24 port procurve switch that is on the lan side.

                                J 1 Reply Last reply Jun 18, 2020, 2:34 PM Reply Quote 0
                                • J
                                  JKnott @Katan
                                  last edited by Jun 18, 2020, 2:34 PM

                                  @Katan

                                  Still, Packet Capture showed what was happening on the WAN side and it doesn't look right to me. I just glanced at the computer where I'm running Wireshark and still haven't seen anything happening in over an hour.

                                  Also, those 5 port managed switches are cheap. I keep mine in my computer bag, so that it will be handy when I need it. It's just part of my toolkit, along with my Ethernet cable tester and punch tools.

                                  PfSense running on Qotom mini PC
                                  i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                  UniFi AC-Lite access point

                                  I haven't lost my mind. It's around here...somewhere...

                                  J 1 Reply Last reply Jun 18, 2020, 8:01 PM Reply Quote 0
                                  • J
                                    JKnott @JKnott
                                    last edited by Jun 18, 2020, 8:01 PM

                                    @JKnott

                                    One other thing I've noticed. You're requesting and receiving a /64 prefix. Is that all your ISP provides? It shouldn't cause a problem though.

                                    PfSense running on Qotom mini PC
                                    i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                    UniFi AC-Lite access point

                                    I haven't lost my mind. It's around here...somewhere...

                                    K 1 Reply Last reply Jun 18, 2020, 8:25 PM Reply Quote 0
                                    • K
                                      Katan @JKnott
                                      last edited by Jun 18, 2020, 8:25 PM

                                      @JKnott said in Loosing IPV6 connectivity after 1 hour with HG8245Q2 (OI Firmware):

                                      @JKnott

                                      One other thing I've noticed. You're requesting and receiving a /64 prefix. Is that all your ISP provides? It shouldn't cause a problem though.

                                      They provide a /56, but for their router, and it delegates in turn /64 prefixes.
                                      Unfortunetly it does not have the option to run as bridge (at least with the user provided with the router).

                                      For IPv4 I have to live with a double NAT.

                                      J 1 Reply Last reply Jun 18, 2020, 8:31 PM Reply Quote 0
                                      • J
                                        JKnott @Katan
                                        last edited by Jun 18, 2020, 8:31 PM

                                        @Katan

                                        ????

                                        How are you getting a prefix for your LAN? That's normally done with DHCPv6-PD, but that's generally not provided by gateways.

                                        However, that might explain the strange things in your packet capture. Your prefix is 2804:d57:4b04:6200::. Is your WAN address within that range?

                                        PfSense running on Qotom mini PC
                                        i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                        UniFi AC-Lite access point

                                        I haven't lost my mind. It's around here...somewhere...

                                        1 Reply Last reply Reply Quote 0
                                        • K
                                          Katan
                                          last edited by Katan Jun 18, 2020, 8:43 PM Jun 18, 2020, 8:37 PM

                                          @JKnott
                                          just restarted the firewall.

                                          69fb86ad-a982-48ad-ade0-bcf0c113ace6-image.png

                                          the "OI" is my wan in this case

                                          1 Reply Last reply Reply Quote 0
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