Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Help with a crash dump

    Scheduled Pinned Locked Moved General pfSense Questions
    26 Posts 4 Posters 2.2k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Yet it still crashed with Nut installed but disabled previously?

      Were you able to replicate that? It seems hard to imagine that could happen if it really was disabled.

      If it's a problem with the nut binaries in FreeBSD that would need to be reported upstream but there must be be a lot of people running that in FreeBSD.

      Do you have any additional crash reports? Anything showing the NUT package specifically?

      Steve

      1 Reply Last reply Reply Quote 0
      • N
        nik.taylor
        last edited by

        I'm pretty sure it did. I'm going to disable it again and see if I get a crash dump with nut installed but disabled.

        Here is the latest crash:

        0_1551543086047_nut dump.txt

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Mmm, well identical crash then. Implies probably software at least.

          1 Reply Last reply Reply Quote 0
          • N
            nik.taylor
            last edited by

            Bumping this thread back up. I've continued to have this problem. I disabled nut for a few months and it didn't go away. I'm seeing crashes about once or twice a week still. Any next debugging steps?

            Latest crash dump attached.

            Thanks in advance.

            crash_dump.txt

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Hmm, well that is three almost identical crashes:

              hardclock_cnt() at hardclock_cnt+0x131/frame 0xfffffe010e4d44e0
              handleevents() at handleevents+0xc9/frame 0xfffffe010e4d4530
              timercb() at timercb+0xad/frame 0xfffffe010e4d4580
              lapic_handle_timer() at lapic_handle_timer+0xa2/frame 0xfffffe010e4d45c0
              Xtimerint() at Xtimerint+0xa8/frame 0xfffffe010e4d45c0
              

              I got to think it's some issue with the system clock being used on that system.

              I see it's loading the speedstep driver (est), is powerd enabled? You might disabling it if so. It's been a while since I've seen one but some systems has issues with varying the cpu clock that would throw errors.

              You could usually work past that by selevting a non variable system timer instead.
              For example:

              [2.5.0-DEVELOPMENT][admin@apu.stevew.lan]/root: sysctl kern.timecounter.choice
              kern.timecounter.choice: ACPI-fast(900) HPET(950) i8254(0) TSC(800) dummy(-1000000)
              [2.5.0-DEVELOPMENT][admin@apu.stevew.lan]/root: sysctl kern.timecounter.hardware
              kern.timecounter.hardware: HPET
              

              Steve

              1 Reply Last reply Reply Quote 0
              • N
                nik.taylor
                last edited by

                @stephenw10 said in Help with a crash dump:

                sysctl kern.timecounter.hardware

                Thanks very much. powerd is not running.

                I changed to HPET and will see what happens. I have to be honest, I know next to nothing about system timers so this is a stab in the dark for me. Will report back if anything happens.

                1 Reply Last reply Reply Quote 0
                • N
                  nik.taylor
                  last edited by

                  HPET didnt work. My system froze with 're1 watchdog timeout' within about 5 mins. Re-booted, reset HPET and same thing happened.

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    @nik-taylor said in Help with a crash dump:

                    watchdog timeout

                    You saw that error only using the HPET timecounter? What is the default timecounter there?

                    Did it actually 'freeze' or just stop responding to the network? That error is typical when using Realtek NICs but the system usually still responds at the console for example. It's only the NICs that fail.
                    You might try the alternative driver if so. That has been shown to help if the default driver is triggering watchdog timeouts.
                    https://forum.netgate.com/topic/135850/official-realtek-driver-binary-1-95-for-2-4-4-release

                    Steve

                    1 Reply Last reply Reply Quote 0
                    • N
                      nik.taylor
                      last edited by

                      I have seen that error once or twice in the past but it's pretty consistent when i changed to HPET.

                      It just stopped responding to the network. I could still use a keyboard directly attached to the box.

                      Default timecounter is TSC.

                      I'll try the updated driver.

                      Thanks for helping me keep on top of this.

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        No problem.
                        Yeah if the console was still active but the NIC/driver crashed out definitely try the alternative driver.

                        Ultimately there's not too much you can do. The Realtek NICs are budget items and not that well supported in FreeBSD.

                        Steve

                        N 1 Reply Last reply Reply Quote 0
                        • N
                          nik.taylor @stephenw10
                          last edited by

                          @stephenw10 - 5 days and no crash. I think the NIC driver patch fixed it. Thanks for all your help. I think I learned my lesson, Intel NIC's from here on out.

                          1 Reply Last reply Reply Quote 1
                          • First post
                            Last post
                          Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.