Auto Config Backup not working
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On one of my pfSense (2.4.5-P1) boxes I cannot get ACB to work. The system log says it is successful:
Jul 8 18:11:20 php-fpm /services_acb_backup.php: End of configuration backup to https://acb.netgate.com/save (success). Jul 8 18:10:50 php-fpm /services_acb_backup.php: Beginning configuration backup to https://acb.netgate.com/save
but no manual or scheduled backup ever show in the Restore tab. The /tmp/backupdebug.txt shows this:
cat /tmp/backupdebug.txt https://acb.netgate.com/save Operation timed out after 30000 milliseconds with 0 bytes received
I verified that pfSense can resolve the backup server:
nslookup acb.netgate.com Server: 1.1.1.1 Address: 1.1.1.1#53 Non-authoritative answer: Name: acb.netgate.com Address: 208.123.73.78
Here are the packages currently installed:
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Well, that's interesting. My 2.4.5_p1 shows no backups available either,
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For me it started back with 2.4.4, I just never got around troubleshooting it. Interesting enough, I just rebooted and tried a new manual backup and got this error:
Jul 8 18:58:36 php-fpm /services_acb_backup.php: New alert found: An error occurred while uploading your pfSense configuration to https://acb.netgate.com/save (<html>^M <head><title>500 Internal Server Error</title></head>^M <body>^M <center><h1>500 Internal Server Error</h1></center>^M <hr><center>nginx/1.16.0</center>^M </body>^M </html>^M ) Jul 8 18:58:36 php-fpm /services_acb_backup.php: An error occurred while uploading your pfSense configuration to https://acb.netgate.com/save (<html>^M <head><title>500 Internal Server Error</title></head>^M <body>^M <center><h1>500 Internal Server Error</h1></center>^M <hr><center>nginx/1.16.0</center>^M </body>^M </html>^M ) - <html>^M <head><title>500 Internal Server Error</title></head>^M <body>^M <center><h1>500 Internal Server Error</h1></center>^M <hr><center>nginx/1.16.0</center>^M </body>^M </html>^M Jul 8 18:58:34 php-fpm /services_acb_backup.php: Beginning configuration backup to https://acb.netgate.com/save
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Error on manual backup.
The following input errors were detected: An error occurred while uploading your pfSense configuration to https://acb.netgate.com/save (<html> <head><title>500 Internal Server Error</title></head> <body> <center><h1>500 Internal Server Error</h1></center> <hr><center>nginx/1.16.0</center> </body> </html> )
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We are aware and have our guys looking at it.
Steve
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I see ACB is working again. Thanks! Seeing past backups. too. Permissions?
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No, it was local connectivity issue that was resolved quite quickly once we were on-site.
Should all be good now.
Steve
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I'm still unable to backup my config. Same issue from first post.